Bud Brown Volkswagen

Pre-Purchase inspection The people at this location are the best of the best. Superb customer service & hospitality! I didn’t end up buying the car they looked at because the The people at this location are the best of the best. Superb customer service & hospitality! I didn’t end up buying the car they looked at because they let me know it needed $2000 in repairs which the owner didn’t tell me know about. I will definitely be getting a Volkswagen in the future just so I can bring it to this place. ABSOLUTELY WONDERFUL!!! More

Another home run by these guys It has always been a pleasure for me to deal with the service department at Bob Brown. As my car gets serviced, I always go to see the new car lot and It has always been a pleasure for me to deal with the service department at Bob Brown. As my car gets serviced, I always go to see the new car lot and always get greeted by one of the guys there, they keep me current on my options to trade in, and let me know the details of the new cars. At the CPO lot there are some good finds as well. Needless to say I am glad I have dealt with these guys for the last two cars I have adquired over 3 year span More

VW repairs Excellent service. Worked with my warranty company and covered everything. Done e ile i was out of town and completed before i returned. Wife's car is Excellent service. Worked with my warranty company and covered everything. Done e ile i was out of town and completed before i returned. Wife's car is like new! More

Amazing Group of People! I went in trying to figure out some options after being given a bad deal at the previous dealership and the team here was super knowledgeable and eage I went in trying to figure out some options after being given a bad deal at the previous dealership and the team here was super knowledgeable and eager to help in any way they can. Pete and Missy are an awesome team and we’re able to get me into a new car and out of my bad deal. Steve also went above and beyond to help me out with my previous car before me buying my new one. More

Oil change service I got an oil change for my 2017 Golf here and they got me in really quickly and they were done in about an hour. Only bad part was it was a little exp I got an oil change for my 2017 Golf here and they got me in really quickly and they were done in about an hour. Only bad part was it was a little expensive ($93) but it’s kinda expected when you go to the dealership. They even gave my Golf a bath and made him look all nice and pretty. More

Love this place Always great service. Will tell me how long it will take, since I wait and usually right on. Everyone is polite and helpful and I love that they clea Always great service. Will tell me how long it will take, since I wait and usually right on. Everyone is polite and helpful and I love that they clean my car too! More

GREAT service department! Always intentative, the service writer is a good listener and addresses my concerns. Quick and attentative. I enjoy referring the dealership for both Always intentative, the service writer is a good listener and addresses my concerns. Quick and attentative. I enjoy referring the dealership for both sales and service. Linda Pringle More

Good service and good value. The salesman was professional and easy to work with. The finance department had much of the closing paperwork ready before we got there which helped The salesman was professional and easy to work with. The finance department had much of the closing paperwork ready before we got there which helped speed the process along. The initial trade in value of my car was quite low but it was raised to an acceptable amount. More

Fast, accurate and complete Took the 2009 Jetta in for a transmission oil leak. The car was taken straight back, diagnosed and was called with a quote the same night. The work wa Took the 2009 Jetta in for a transmission oil leak. The car was taken straight back, diagnosed and was called with a quote the same night. The work was performed and the car was repaired cheaper than anticipated. More

Great experience Excellent team out at Bud Brown, especially Sam! Helpful, friendly, knowledgeable, available, understanding, good communication. Got the deal done. I’ Excellent team out at Bud Brown, especially Sam! Helpful, friendly, knowledgeable, available, understanding, good communication. Got the deal done. I’m very happy with my 2019 Jetta. More