
Bud Brown Volkswagen
Olathe, KS
Filter Reviews by Keyword
By Type
Showing 2,409 reviews
Good Experience buying a Jetta This was a great dealership to work with. Found their website and sent an email with some questions. I received a fast response and over the weekend t This was a great dealership to work with. Found their website and sent an email with some questions. I received a fast response and over the weekend test drove a few cars. Jason and Smokey where very friendly and answered all my questions. The finance guy Kevin was also very friendly. I like my 2019 VW Jetta. More
Leaseing my new VW was a breeze at Bud Browns dealership Brandon was very helpful in the selection of my vechicle and how to program my cars computer. Walked me through the process and I will call on him wit Brandon was very helpful in the selection of my vechicle and how to program my cars computer. Walked me through the process and I will call on him with any future questions. More
Multiple symptoms- 1 visit - fixed! Whether you know what the problem is it not, take your vehicle here! A little pricey but hey quality isn't cheap and your car will be fixed in one vis Whether you know what the problem is it not, take your vehicle here! A little pricey but hey quality isn't cheap and your car will be fixed in one visit. They even have nice loaner vehicles!! Thanks Steve!! More
Pleasant experience, no problems at all. Appointment was scheduled promptly and I was in and out with loaner vehicle in just a few minutes. The same can be said when repairs were completed. Appointment was scheduled promptly and I was in and out with loaner vehicle in just a few minutes. The same can be said when repairs were completed. Thanks everyone..... truly a team effort. More
Excellent service. Fast, friendly, efficient service got our Tiguan back on the road quickly after one of its tires had a run-in with a nail. Thank you! Fast, friendly, efficient service got our Tiguan back on the road quickly after one of its tires had a run-in with a nail. Thank you! More
Excellent service I am highly pleased with the service I received from this company. The service consultant that helped was efficient, knowledgeable and professional. I am highly pleased with the service I received from this company. The service consultant that helped was efficient, knowledgeable and professional. They are true problem solvers. More
Great customer service! I really liked the customer service we were given. We never felt extremely pressured to make quick decisions, which is always nice. Sam went out of hi I really liked the customer service we were given. We never felt extremely pressured to make quick decisions, which is always nice. Sam went out of his way to make sure we had a great experience! More
awesome the entire purchase was done online from 1500 miles away, deal went thru without a glitch, this is the 4th car i've purchased this way from Bud Brown. the entire purchase was done online from 1500 miles away, deal went thru without a glitch, this is the 4th car i've purchased this way from Bud Brown. we now have 10 Vw's in the family More
Good buying experience I purchased a used 2016 Volkswagen Golf from Bud Brown & worked with Sam Silverman. I came back a couple of times to talk with Sam & take test drives I purchased a used 2016 Volkswagen Golf from Bud Brown & worked with Sam Silverman. I came back a couple of times to talk with Sam & take test drives. Then a final time to work out a deal. There was some back & forth with offers & counters until we finalized but it did go quickly. Sam was knowledgeable & courteous. Finance manager was quick with no pressure for extras. So overall a very good experience. More
Exceptional !! I purchased a VW Tiguan from Bud Brown 2 years ago. I was extremely satisfied with the experience. Last week my husband and I decided to buy a secon I purchased a VW Tiguan from Bud Brown 2 years ago. I was extremely satisfied with the experience. Last week my husband and I decided to buy a second Tiguan. I phoned Bud Brown, spoke with the manager Rick Pringle. Rick assured me that they had a wide selection of Tiguan's and he would take good care to make it a smooth trade. I arrived the next morning, met with Missy McConnell and to my delight, the three Tiguan's I was interested in were lined up in front of the dealership. I was favorably impressed from the moment I entered the showroom and was greeted until I drove away in my new Tiguan !! Bud Brown will be my VW dealer for life. And Missy was the consummate sales person !! More