Bud Brown Volkswagen

Great service Went to Molle first (closer to my house) for a simple oil change and was turned down because I didn’t make an appointment. I called bud brown and told Went to Molle first (closer to my house) for a simple oil change and was turned down because I didn’t make an appointment. I called bud brown and told them I didn’t have an appointment, they are nice enough to take care of my car. They checked everything to see if it’s up and running. People are very nice there compare to Molle VW More

Car purchase CPO I only got 3 rubber floor mats. Front passenger is missing. Sam seemed a little frazzeled on pick up day....dont know what was going on but seems I I only got 3 rubber floor mats. Front passenger is missing. Sam seemed a little frazzeled on pick up day....dont know what was going on but seems I had to wait a long time for a lost key. Service did a great job of programming the new key in a timely manner. Scott is the reason I stuck with VW. I used to service at McCarthy Olathe bit will switch over because of Scott More

Top Notch Service Department The Bud Brown service department is friendly and knowledgeable. From the time I arrived to the time I checked at at the cashier I was treated with re The Bud Brown service department is friendly and knowledgeable. From the time I arrived to the time I checked at at the cashier I was treated with respect. More

Excellent Seevice!! Excellent service and great staff!! Steve explained everything thoroughly from start to finish. He also worked with me to help provide a loaner car Excellent service and great staff!! Steve explained everything thoroughly from start to finish. He also worked with me to help provide a loaner car during the lengthy service work. More

Norman is fantastic Quick serviceThorough explanation of all my needs and the condition of my car it was clean inside and out really great service friendly staff have the Quick serviceThorough explanation of all my needs and the condition of my car it was clean inside and out really great service friendly staff have the parts in stock I had a long wait time More

Turbo Warranty Work Had 2010 Tiguan towed in for engine problem. Diagnosed as turbo problem requiring replacement. Steve Hill did a tremendous job advocating for me. The Had 2010 Tiguan towed in for engine problem. Diagnosed as turbo problem requiring replacement. Steve Hill did a tremendous job advocating for me. The entire $2500 service was covered under a $500 warranty repair. I have had other service performed on other cars by other dealer service departments. I have never had a positive experience with other dealers. Bud Brown and Steve Hill exceeded expectations! And the check out/bill pay experience was overwhelmingly positive! Thank you!! More

Love My Jetta Eric Shaver was the best car salesman ever. No pressure and no rush to make me decide. He presented my options and worked with me to make sure that I Eric Shaver was the best car salesman ever. No pressure and no rush to make me decide. He presented my options and worked with me to make sure that I had a payment I was comfortable with. More

Quick and painless I knew exactly what car I wanted going in. Sam Silverman was polite, knowledgeable, and had everything in order paperwork wise, all of which made the I knew exactly what car I wanted going in. Sam Silverman was polite, knowledgeable, and had everything in order paperwork wise, all of which made the buying experience quick and painless. Sam took my fiancé and I to meet the employees in the service department (names escape me at the moment) all of whom were also polite and knowledgeable and eager to assist in anyway they could. Jerry Arns helped us fill out the paperwork for the financing. Even that bit, which can become a jumbled and tedious mess, was taken care of in a timely manner. Everyone we dealt with were personable and eager to assist. All of these things combined made car buying as stressless as possible! More

Good experience Missy was excellent and clear in her explanation of the different vehicle options available for lease. I recommend her to anyone looking for a reasona Missy was excellent and clear in her explanation of the different vehicle options available for lease. I recommend her to anyone looking for a reasonably priced, convenient car. More

Thorough and quick This dealership had great service. I brought my car in for an oil change and they had the oil changed, car inspected and washed inside and out within This dealership had great service. I brought my car in for an oil change and they had the oil changed, car inspected and washed inside and out within 1.5 hours. More