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Bud Brown Volkswagen

Olathe, KS

Overview
Reviews
4.7
2,427 Reviews
Call Dealership (913) 254-0100
View Awards

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,427 reviews

January 20, 2021

Repeat customer, Steve always makes sure maintenance is done right and that I’m happy with the work done. Can’t ask anymore than that. More

by Terry Howland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Report | Print
Jan 20, 2021 -

Bud Brown Volkswagen responded

Terry, we can't thank you enough for your loyal business! It is gratifying to hear that Steve consistently delivers top-notch service and care, and we will pass along your kind comments to him. We look forward to welcoming you back to Bud Brown Volkswagen next time!

January 19, 2021

Overall a decent car buying experience. I did feel a little rushed while looking the car over. So far I’m pleased with it. The sales person checked up on me today by phone which was a nice surprise. More

by BDBALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Roman Ramos
Report | Print
Jan 20, 2021 -

Bud Brown Volkswagen responded

It is great to hear that your purchase process was positive and that you received attentive follow-up service from our team. However, I am disappointed that you felt rushed at any point during the process, as our goal is to make each and every guest feel as comfortable as possible. We appreciate your valuable feedback and will take it into account going forward. If you need anything at all, please feel free to reach out. Thank you, Rick Pringle - General Sales Manager - (913) 393-8120

January 18, 2021

I received excellent customer service and my car was fixed super fast! I had a day time running light fixed and also got an oil change. I was in and out in less than 30 minutes! More

by CATHYMURPHY974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Ty Van Buren
Report | Print
Jan 18, 2021 -

Bud Brown Volkswagen responded

Cathy - We are thrilled to hear that our team helped you get back out on the roads in a timely manner. Thank you so much for visiting Bud Brown Volkswagen for your auto repair needs! If any future issues should arise, we will be here to help.

January 14, 2021

My tire kinda blew up. No fault of Bud Brown. I think a sniper shot it pa pow. Bud Brown VW replaced my tire with a shiny new one the very next day in record time!!! More

by Screen name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Report | Print
Jan 15, 2021 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your tire here at Bud Brown Volkswagen, and if you ever need anything else, don't hesitate to come back and see us again!

January 13, 2021

We came to look at a particular used vehicle and Roman was very helpful. Roman didn’t try to show us something we weren’t interested in buying. He was very knowledgeable and answered all of our questions. More

by GWMFD52
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Roman Ramos
Report | Print
Jan 14, 2021 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a review! We are so glad Roman took such good care of you here at Bud Brown Volkswagen, and we will be sure to let him know that you appreciate his help. We hope to see you again sometime!

January 13, 2021

Excellent service as always. The crew was able to get us taken care of us fast and efficiently. We really appreciate the attention to detail. More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Report | Print
Jan 14, 2021 -

Bud Brown Volkswagen responded

TJ - Thank you for the excellent review! We strive to deliver transparent and efficient service, and it is wonderful to hear that this has been reflected in your time working with us. Drive safely, and we hope to see you again at Bud Brown Volkswagen!

January 13, 2021

Great place and staff to work withNice inventory of cars Great place and staff to work with Nice inventory of cars and the showroom was clean and social distance was adhered to We felt safe More

by AAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Brown, Pete Egeland, Jason Wattree
Report | Print
Jan 14, 2021 -

Bud Brown Volkswagen responded

Thank you for the kind review! Customer safety is our top priority, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to earn your business again down the road! - The Bud Brown Volkswagen team

January 12, 2021

We always feel welcome when we show up for our appointments. The staff are always so friendly. That's why we drive from Topeka to Olathe. More

by MISTY893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams, Tom Mabe
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Jan 12, 2021 -

Bud Brown Volkswagen responded

It's always a pleasure to make your visits worth the trip! We're so lucky to have you in the Bud Brown Volkswagen family. Thank you for trusting us with all your repair and maintenance needs!

January 09, 2021

My latch on my 2011 Tiguan had quit working. Steve worked my vehicle in during Christmas Holidays and this was very appreciated! It is working fine now More

by LINDA.TAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Report | Print
Jan 11, 2021 -

Bud Brown Volkswagen responded

We are happy that Steve and the team could help, Linda! Thank you for choosing Bud Brown Volkswagen and taking the time to leave us a great review. See you next time!

January 08, 2021

Awesome people From the greeting to the goodbye Jason was professional and informative Julie was very thorough and easy to work with Will be happy to refer people to this dealership More

by TONDAPOSTON10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jason Wattree
Report | Print
Jan 10, 2021 -

Bud Brown Volkswagen responded

Thank you for leaving Bud Brown Volkswagen a review! It is fantastic to hear that Julie was so helpful throughout the process. We look forward to your next visit!

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