Bud Brown Volkswagen

Service My wife had to take the car in because I had an unplanned meeting. She was treated well and was not pressured to purchase extra services or parts. Tha My wife had to take the car in because I had an unplanned meeting. She was treated well and was not pressured to purchase extra services or parts. Thank you. More

Suspension repair and wheel replacement Great service manager. Excellent communication throughout the process. Even gave us a loaner for free. The car drives like it is new again. Great job. Great service manager. Excellent communication throughout the process. Even gave us a loaner for free. The car drives like it is new again. Great job. More

Overpriced for the service I spent over $100 to have an oil change and tire rotation. A tire valve cap wasn’t even put back on and others were barely screwed back on. If it were I spent over $100 to have an oil change and tire rotation. A tire valve cap wasn’t even put back on and others were barely screwed back on. If it weren’t for my warranty, I would not come back. I spent enough on the car already. More

Trade in and Car Purchase at Bud Brown Sam at Bud Brown was able to listen to what we wanted to do with our car purchase and made it happen! He was easy to work with and would recommend him Sam at Bud Brown was able to listen to what we wanted to do with our car purchase and made it happen! He was easy to work with and would recommend him any day! More

Mary M Jetta Wagon Deisel Jerry was very knowledgeable and polite.financing took a long time i was cash they bumped me up thank u Khalid seemed new very nice. Jerry was extre Jerry was very knowledgeable and polite.financing took a long time i was cash they bumped me up thank u Khalid seemed new very nice. Jerry was extremely help fub99hbj; bob, 8wc"c" More

Reliable Efficient Frienndly Service I don't feel comfortable going anywhere else. They give me a peace of mind. I know my vehicle is in good hands! Great Job! I don't feel comfortable going anywhere else. They give me a peace of mind. I know my vehicle is in good hands! Great Job! More

Satisfied The people were friendly, waiting area was comfortable and clean. The time was reasonable. They fixed my drivers side door handle which was installed The people were friendly, waiting area was comfortable and clean. The time was reasonable. They fixed my drivers side door handle which was installed by Burnett auto since they broke it at time of service. Was not installed properly so I took it to Bud Brown to fix it which they did so it cost me $172.00 at Bud Brown so I took the bill to Burnett Auto and they reimbursed me on the spot, to my surprise, I have a new appreciation for both places! More

Stranded 900 miles from home These guys are awesome! I hit the debris from a blown semi tire on the highway, and it took out the DEF computer module. Jake, Steve, and the tech KC These guys are awesome! I hit the debris from a blown semi tire on the highway, and it took out the DEF computer module. Jake, Steve, and the tech KC worked overtime to make sure I got home on time so I didn't lose my job. Thanks guys!!! More

Great job! Very pleasant car buying experience. Sam was great to work with and made a usually tedious process simple and easy. Very happy with my purchase! Very pleasant car buying experience. Sam was great to work with and made a usually tedious process simple and easy. Very happy with my purchase! More

2015 Certified Jetta This is the fourth car I have purchased from Bud Brown VW. Buying at this dealership is a pleasant no pressure experience. They actually listen to wha This is the fourth car I have purchased from Bud Brown VW. Buying at this dealership is a pleasant no pressure experience. They actually listen to what you, the customer, has to say and addresses those concerns. I have purchased dozens of cars in my lifetime but never from a dealer this nice to do business with. I shall return. More