Bud Brown Volkswagen

Satisfied The people were friendly, waiting area was comfortable and clean. The time was reasonable. They fixed my drivers side door handle which was installed The people were friendly, waiting area was comfortable and clean. The time was reasonable. They fixed my drivers side door handle which was installed by Burnett auto since they broke it at time of service. Was not installed properly so I took it to Bud Brown to fix it which they did so it cost me $172.00 at Bud Brown so I took the bill to Burnett Auto and they reimbursed me on the spot, to my surprise, I have a new appreciation for both places! More

Quality service experience Bud Brown service is always outstanding in my opinion. My car needed to stay overnight and I was thrilled to receive a loaner car, a Jetta. The serv Bud Brown service is always outstanding in my opinion. My car needed to stay overnight and I was thrilled to receive a loaner car, a Jetta. The service advisor was very informative of what needed to be done and what I needed to budget for by end of year (tires). More

2015 Certified Jetta This is the fourth car I have purchased from Bud Brown VW. Buying at this dealership is a pleasant no pressure experience. They actually listen to wha This is the fourth car I have purchased from Bud Brown VW. Buying at this dealership is a pleasant no pressure experience. They actually listen to what you, the customer, has to say and addresses those concerns. I have purchased dozens of cars in my lifetime but never from a dealer this nice to do business with. I shall return. More

VW Jetta Buying a car is my least favorite thing to do. Bud Brown Volkswagen made it painless. Staff was very professional and not PUSHY! Thanks for a good e Buying a car is my least favorite thing to do. Bud Brown Volkswagen made it painless. Staff was very professional and not PUSHY! Thanks for a good experience. More

Great job! Very pleasant car buying experience. Sam was great to work with and made a usually tedious process simple and easy. Very happy with my purchase! Very pleasant car buying experience. Sam was great to work with and made a usually tedious process simple and easy. Very happy with my purchase! More

Stranded 900 miles from home These guys are awesome! I hit the debris from a blown semi tire on the highway, and it took out the DEF computer module. Jake, Steve, and the tech KC These guys are awesome! I hit the debris from a blown semi tire on the highway, and it took out the DEF computer module. Jake, Steve, and the tech KC worked overtime to make sure I got home on time so I didn't lose my job. Thanks guys!!! More

The sales team was great. Easy process from beginning to end The buying process was very easy. First time VW owner and the vehicle is awesome. The sales team was low pressure and Pete was truly interested in me The buying process was very easy. First time VW owner and the vehicle is awesome. The sales team was low pressure and Pete was truly interested in me being happy. I recommend anyone looking for a VW to visit Bud Brown. More

Great Wonderful experience, like the car wash, liked watching TV while I waited in a comfortable waiting room and a clean rest room. I still write checks, t Wonderful experience, like the car wash, liked watching TV while I waited in a comfortable waiting room and a clean rest room. I still write checks, the cashier was nice and warm and friendly. More

Amazing! I’ve been to Bud Brown twice within the last year and got 2 cars from there. Excellent customer service and very friendly salesman. I had Max the firs I’ve been to Bud Brown twice within the last year and got 2 cars from there. Excellent customer service and very friendly salesman. I had Max the first time and Sam the second time and they both made it very nice and smooth to get through. More

Excellent!!!! This dealership knows instinctively how to perform top line service management trains staff with personal touch. I recommend Bud Brown VW to all my fr This dealership knows instinctively how to perform top line service management trains staff with personal touch. I recommend Bud Brown VW to all my friends. More