Bud Brown Volkswagen

Bud Brown Excels! Everyone in the Bud Brown Service Dept is wonderful! They are honest, knowledgeable and efficient. From the minute you walk in the door, Steve and Nor Everyone in the Bud Brown Service Dept is wonderful! They are honest, knowledgeable and efficient. From the minute you walk in the door, Steve and Norman greet you with a smile. They keep you updated as to the status of your repair and get you back out the door with a clean vehicle and peace of mind. I wouldn't go anywhere else. More

very helpful and understood what I really wanted. Process was good from start to finish. had lots of choices at different price levels. Was able to select the best car for me and my needs. Process was good from start to finish. had lots of choices at different price levels. Was able to select the best car for me and my needs. More

Service Had a good experience, I dropped my car off and Steve good care of me. I picked up my car was very clean. I would recommend seeing Steve. Had a good experience, I dropped my car off and Steve good care of me. I picked up my car was very clean. I would recommend seeing Steve. More

Professional Every time I come for for scheduled maintenance they are always welcoming me with a smile and remember my name. They always come talk to me when somet Every time I come for for scheduled maintenance they are always welcoming me with a smile and remember my name. They always come talk to me when something needs to be done to the car that was unexpected and give me honest and upfront prices. I know I can trust them and everything they recommend. I bought my Jetta here and this is the only place that I will allow to work on my car. More

Good service, long waiting time Regular maintainence, very good service and explanations, easy xpress appointment but long waiting time like 1 hour and half for just changing the eng Regular maintainence, very good service and explanations, easy xpress appointment but long waiting time like 1 hour and half for just changing the engine oil, fair price. More

Bud Brown Service Rocks! Everyone working at Bud Brown seems happy! They show it w their great customer service! It is actually a pleasure to have my car serviced. Everyone working at Bud Brown seems happy! They show it w their great customer service! It is actually a pleasure to have my car serviced. More

Friendly, fast service! My 2015 Jetta had an oil leak due to them not tightening properly. Bud Brown diagnosed and fixed quickly, chanel oil and filter and rotated my tires i My 2015 Jetta had an oil leak due to them not tightening properly. Bud Brown diagnosed and fixed quickly, chanel oil and filter and rotated my tires in about an hour! From service to parts to cashier, all nice!! More

Great Experience! Jeremy was off the day we were able to make it into the dealership, but Smokey emailed us back to let us know the car we were looking at was available Jeremy was off the day we were able to make it into the dealership, but Smokey emailed us back to let us know the car we were looking at was available before we made the trip. We worked with Brandon and he was extremely helpful, answered our questions and we ended up buying a car that we really love. Everyone was professional, polite, and efficient and the whole car buying process went very smoothly. I would definitely recommend Bud Brown VW to a friend. More

Just bought a new Tiguan. Bud Brown's staff was easy going and fair without taking a lot of unnecessary time. Closing paperwork was smooth and without pressure. My salesman wa Bud Brown's staff was easy going and fair without taking a lot of unnecessary time. Closing paperwork was smooth and without pressure. My salesman was Jerry and Rick was also very helpful. More

Pleasant and helpful When I first pulled into the dealership, my brother and began browsing the inventory. Max came out to assist us immediately within minutes. He showed When I first pulled into the dealership, my brother and began browsing the inventory. Max came out to assist us immediately within minutes. He showed us the car and gave us lots of knowledge about the car. He was a little extreme when it came to talking about the GPS tracking feature, but other than that no complaints. Missy was the sales person who helped me on my second visit and she was excellent. Gave us everything we needed to know, was completely honest when speaking with us and made my visit a very enjoyable one. Kevin was very pleasant to work with. Was very clear when talking about the numbers and going through all the paperwork, as well as offering great advice when talking about the payments. Overall I had a great experience and am glad that I chose this dealership! More