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Bud Brown Volkswagen

Olathe, KS

4.7
2,427 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,427 reviews

January 08, 2021

Jeff was very helpful and didn’t pressure me at all. He let me take my time and I didn’t feel rushed at all. He was very nice. More

by PDENOON
Recommend Dealer
Yes
Employees Worked With
Jeffrey Condrey
Jan 11, 2021 -

Bud Brown Volkswagen responded

Thank you for taking the time to share your positive feedback! It is wonderful to hear that Jeff took such great care of you during your visit. We are happy to have you as a Bud Brown Volkswagen customer!

January 08, 2021

I love Steve in the service department. He is part of the reason I purchased the car at BB and that I continue to service my car there even though I live in SE Ks. Others could learn from his positive attitu More

by JCUSSIMANIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Jan 11, 2021 -

Bud Brown Volkswagen responded

While I am glad to hear that Steve continues to impress you, I am concerned by your additional feedback. We are always looking for ways to improve so if you would like to share the details of your experience, please don't hesitate to call. Kelly Adams - Service Manager - (913) 393-8140

January 08, 2021

Great dealership, very nice and understanding. Super helpful. Were friendly. Offered drinks and we good with hospitality. A place I would recommend to get a car from. More

by DYLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jeffrey Condrey
Jan 08, 2021 -

Bud Brown Volkswagen responded

Dylan - Your recommendation means so much to us! We are so glad to hear that you can depend on our Bud Brown Volkswagen team for friendly and accommodating service. Thank you for trusting us with your business!

January 08, 2021

Excellent service from the start! We now have 2 cars from Bud Brown and plan on being customers for life. Thanks for the great experience! More

by BRADTALLEY
Recommend Dealer
Yes
Employees Worked With
Max Harrell, Jerry Arns
Jan 08, 2021 -

Bud Brown Volkswagen responded

Thank you for the review, Brad! We appreciate your support and are happy to hear that you are so confident in the Bud Brown Volkswagen team to get the job done. Safe travels, and we hope to see you back next time!

January 07, 2021

Bud Brown met me promptly when I pulled up. The service was completed in a timely manner and the technician went over everything that was check & how it was. More

by Egade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Missy McConnell
Jan 08, 2021 -

Bud Brown Volkswagen responded

It is wonderful to hear that you received such prompt, thorough service with our team! Thank you for choosing Bud Brown Volkswagen, we hope to see you again!

January 05, 2021

Great customer service and drove me to my work promptly after dropping off my car. Resolved the issue and had the car ready for me when I returned. More

by ZACKTALLENT24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams, Tom Mabe
Jan 06, 2021 -

Bud Brown Volkswagen responded

We are thrilled to have provided you with convenient, efficient service! Thank you for putting your trust in the Bud Brown Volkswagen Team.

January 05, 2021

The people at Bud Brown are very friendly and make you feel welcomed each time you visit. I like that they aren’t pushy and work to get you what you want. More

by BrianZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wattree
Jan 05, 2021 -

Bud Brown Volkswagen responded

Brian - Thank you for sharing such kind feedback about our Bud Brown Volkswagen team! We love to hear that you drove home in the vehicle you wanted. Enjoy it!

January 04, 2021

He was a great help in service (Norman) he was very helpful and reliable. He took his time and patience. Norman was great and friendly More

by FLORESTEVESON.FS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Jan 04, 2021 -

Bud Brown Volkswagen responded

Thank you for stopping by to give Norman a shout out! It puts a smile on our faces to see feedback like this about our team and we'll be sure to pass along your kind words. All of us at Bud Brown Volkswagen appreciate the 5 stars!

January 02, 2021

Great professionalism!Keep up the good work.I don’t Great professionalism! Keep up the good work. I don’t like the fact that this system requires a minimum of 25 words to complete the rating process. More

by US.MARINE74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Brown, Pete Egeland, Norman Kearney, Steve Hill, Smokey Peters, Rick Pringle, Ty Van Buren, Kelly Adams, Jesse Tinker, Tom Mabe
Jan 05, 2021 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us five stars! We are grateful to have you as a customer here at Bud Brown Volkswagen, and we look forward to your next visit!

January 01, 2021

Went in for an oil change and to top off my coolant. The wait time wasn’t bad at all considering they do walk-ins for oil changes. More

by KRISTENEH0130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams, Tom Mabe
Jan 04, 2021 -

Bud Brown Volkswagen responded

Thank you for coming to Bud Brown Volkswagen for your oil change! We are happy to hear that you had a five-star worthy visit. Hope to see you again down the road!

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