Bud Brown Volkswagen

Top notch dealership We returned to Bud Brown for the 3 rd time. Trustworthy dealership! The process of looking for a vehicle was easy with ample cars on the lot. Purch We returned to Bud Brown for the 3 rd time. Trustworthy dealership! The process of looking for a vehicle was easy with ample cars on the lot. Purchase was easy . More

fahrvergnügen in southern Johnson County always communicative, efficient, and fair in pricing. the value is apparent with respect to vehicle maintenance. my aim is to avoid repair and being always communicative, efficient, and fair in pricing. the value is apparent with respect to vehicle maintenance. my aim is to avoid repair and being stranded on I-435. they keep me and my 2 kiddos in service and in motion. 3 vehicles, pushing 370k miles together. 2011 cc vr6 4M, 2006 passat vr6 4M, 2006 passat 2.0T FWD More

Pleasant Was with my Mother buying her 4th car in 50+years of driving. Sales and finance were extremely polite, considerate, kind and patient during the entire Was with my Mother buying her 4th car in 50+years of driving. Sales and finance were extremely polite, considerate, kind and patient during the entire process. More

Window repair Honest, fast repair of window. Exactly how I’d expect service to be performed. Professional. I was in and out in about 1 hour and they washed my vehic Honest, fast repair of window. Exactly how I’d expect service to be performed. Professional. I was in and out in about 1 hour and they washed my vehicle too. I will be back! More

Spectacular Steve let me know that my car is getting close to needing new tires. Printed out a sheet with tires he recommends with prices and let me know about th Steve let me know that my car is getting close to needing new tires. Printed out a sheet with tires he recommends with prices and let me know about the buy 3 get 1 for a penny in April More

Easy and considerate I worked with Brandon to purchase my 2011 Tiguan. What I loved about the dealership is that they were helpful and not at all pushy when it came to pur I worked with Brandon to purchase my 2011 Tiguan. What I loved about the dealership is that they were helpful and not at all pushy when it came to purchasing. They were willing to work with our budget. The car was super clean and looked great too! More

Excellent service. Excellent customer service & very honest. They only do what is necessary & will let you know when something needs done in the future.. I've been going Excellent customer service & very honest. They only do what is necessary & will let you know when something needs done in the future.. I've been going there for years since they moved there & I am always pleased with there attentiveness and honesty to your questions.. More

Fast Easy Purchase without the fuss When I went into Bud Brown VW, I had the pleasure of work with Missy McConnell. She went out of her way to make things easy for my wife who had just When I went into Bud Brown VW, I had the pleasure of work with Missy McConnell. She went out of her way to make things easy for my wife who had just had a foot injury and was in a boot during shopping process. She helped us with making sure the paperwork process went smoothly by have us submit information in advance. Once in the finance phase, we signed a few things with Kevin Irish, and then we were done. Everyone was very friendly. We will be back to buy another car there for sure! While in the waiting in the show room, Jerry Arns, Jeremy Betts, and Sam Silverman all stopped to ask how things were going. More

Perfect dealership experience This is the second car I have bought from Bud Brown VW and specifically from Melissa McConnell. My first experience with both this dealership and my This is the second car I have bought from Bud Brown VW and specifically from Melissa McConnell. My first experience with both this dealership and my salesperson, Melissa, compared to a MUCH WORSE experience with another dealership in the local market (they were the only dealership that had what I wanted), is why I came back. This time, I just told Melissa what I wanted and waited for her to find it. Great sales experience plus great service experience since 2011 are the reasons I did not consider going anywhere else. More

I had routine maintenance including oil, tire rotation, etc. The service team was fantastic. They offered a loaner car, which worked out well because they found a major oil leak issue and it took them all day t The service team was fantastic. They offered a loaner car, which worked out well because they found a major oil leak issue and it took them all day to fix it. More