
Bud Brown Volkswagen
Olathe, KS
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Happy customer! I purchased a certified vehicle and 2 weeks later it was dead! I called service and they told me a battery wasn’t covered under my warranty, but I cou I purchased a certified vehicle and 2 weeks later it was dead! I called service and they told me a battery wasn’t covered under my warranty, but I could talk to sales. I spoke with Rick Pringle in sales and immediately he told me they would take care of it. I made an appointment for the next morning and I was back on the road in less than an hour! This is great customer service! More
40k mile service for my Golf R Great service as always. I really like the guys in the service department and trust them completely. I live 35 minutes away and have a VW dealer les Great service as always. I really like the guys in the service department and trust them completely. I live 35 minutes away and have a VW dealer less than 5 miles from my front door but I'd rather come here. More
"Bud is great" I was given a deal I could not refuse. The salesman stayed honest with me the entire time visit. He made sure that my wife and I were comfortable as p I was given a deal I could not refuse. The salesman stayed honest with me the entire time visit. He made sure that my wife and I were comfortable as possible with certain amenities while we worked out our deal. The team at Bud was extremely helpful and courteous. If you are looking for a new car visit Bud Brown Volkswagen and go see Jeremy!!! More
Great Customer Service! Sam was so great to work with. He didn’t pressure me at all and made sure I felt comfortable with my decision. He is very personable and I have alread Sam was so great to work with. He didn’t pressure me at all and made sure I felt comfortable with my decision. He is very personable and I have already recommended him to my family and friends! Thanks for making this process seamless and fun! More
The Best I recently leased a 2018 VW Passat from Bud Brown VW. My sales consultant, Missy, was professional, knowledgeable, loyal and honest, in other words " I recently leased a 2018 VW Passat from Bud Brown VW. My sales consultant, Missy, was professional, knowledgeable, loyal and honest, in other words "The Best." Volkswagens are built to high quality and reliability standards. I have recommended VWs, Missy and Bud Brown VW to family and friends, More
Great experience Missy was a pleasure to work with. She was very patient with us(even with 2 kids in tow), made the car buying experience an enjoyable one! Missy was a pleasure to work with. She was very patient with us(even with 2 kids in tow), made the car buying experience an enjoyable one! More
Great service! Great people! Service is always completed as described. The lounge is very comfortable. My car is extremely clean when I get it back. Everyone I interact with is Service is always completed as described. The lounge is very comfortable. My car is extremely clean when I get it back. Everyone I interact with is knowledgeable and friendly - especially my service representative (Steve) and the cashier (I wish I knew her name). More

Great staff Staff was great and I had an overall great experience. Jeremy was honest and straight forward the whole time. I would highly recommend this dealership Staff was great and I had an overall great experience. Jeremy was honest and straight forward the whole time. I would highly recommend this dealership. More

Happy Customer They were very fast and was not thinking about only taking the customers money. They left me happy and satisfied and I'm looking forward to going back They were very fast and was not thinking about only taking the customers money. They left me happy and satisfied and I'm looking forward to going back to purchase a car for my wife and kids in near future. I am very satisfied with the service.... More
Fast Friendly Service I have had my vehicle in twice: once for a CEL and the second time for an oil change. Both times, the staff was professional and courteous, and did a I have had my vehicle in twice: once for a CEL and the second time for an oil change. Both times, the staff was professional and courteous, and did a good job of listening to my concerns and getting my vehicle back to me in a timely manner. More