Bud Brown Volkswagen

Great Experiece Missy McConnell is an exceptional person. She went out of her way to stay late when we had a scheduling conflict. She is fair and honest. Would highl Missy McConnell is an exceptional person. She went out of her way to stay late when we had a scheduling conflict. She is fair and honest. Would highly recommend her and Bud Brown to anyone buying a car. More

We love our Rogue! We loved Chris J. great help. I have told all my family this is the place to get a used car. They was great to work with! We loved Chris J. great help. I have told all my family this is the place to get a used car. They was great to work with! More

Best car buying experience in my life I live in North Kansas City and happily drive to Olathe just to be near these amazing people who run this dealership. From the Internet sales, to the I live in North Kansas City and happily drive to Olathe just to be near these amazing people who run this dealership. From the Internet sales, to the actual salesperson then finance and the service department.....this dealership treated me like a queen. Honestly. I'm sold for life. I won't go anywhere else and I'll buy from them for the rest of my life. See it for yourself. More

Bud Brown for ALL of your VW needs! Brandon and Rick couldn't have made it easier, or more enjoyable, to purchase a car! I am LOVING my new Atlas. Thanks to the Bud Brown crew, we will Brandon and Rick couldn't have made it easier, or more enjoyable, to purchase a car! I am LOVING my new Atlas. Thanks to the Bud Brown crew, we will be back for service etc. in the years ahead. More

Feeling like family Jeremy is like the favorite cousin you look forward to at the family get together! Amazing service. He made me feel important, especially when I’m a f Jeremy is like the favorite cousin you look forward to at the family get together! Amazing service. He made me feel important, especially when I’m a first time buyer. I didn’t feel cheated, I knew everything he did was truly from the heart. I never want to have to deal with another salesman, I would love to just deal with Jeremy. More

10/10 Service and Accommodation Sam Silverman and his team were 5 Star resources helping me get out of a sticky situation with my old car and into a fantastic new vehicle that was ta Sam Silverman and his team were 5 Star resources helping me get out of a sticky situation with my old car and into a fantastic new vehicle that was tailored to my every request. I cannot speak high enough for Sam, his knowledge and parity are unmatched and something I haven't seen in the auto-industry for awhile. He not only treated me with respect, but as a friend and was honest throughout the entire process steering me in the best direction.Even the financial side (Kevin Irish) here was 5 star service, making sure I understood every detail and option available to me so that I was setup for success. More

Want to meet “Rockstars” ? Talk to Jake Watson! Purchasing an automobile is not pleasant. It can be stressful, and challenging, but not at Bud Brown. Max, Smokey, Brian, Pete and Pringle are Stellar Purchasing an automobile is not pleasant. It can be stressful, and challenging, but not at Bud Brown. Max, Smokey, Brian, Pete and Pringle are Stellar! These gentleman understand service, professionalism and truly caring about their clientele. I will never buy a car any place else except Bud Brown! Thank God I love Volkswagen. More

Awesome! We have not purchased 3 cars from this dealership, 2 of them used, now 1 brand new 2018. In addition, we have used their service center many times, n We have not purchased 3 cars from this dealership, 2 of them used, now 1 brand new 2018. In addition, we have used their service center many times, not because of the reliability of our VW vehicles, but to simply maintain our vehicles as prescribed, and to also take advantage of the protection products purchased at the time of sale. Steve in the service center is our guy. He's awesome. Never sells us something we don't need, but tells us the details and lets us make the decision. He's prompt to answer our questions in detail and communicate with us throughout the process. The sales process, that we all often dread as a necessary "evil" has been a pleasure through all of our purchases. We feel in every transaction we have not only been treated with the utmost respect and professionalism, but in a way that has made us very comfortable and valued as customers. Our new purchase was driven by an accident that totalled our previously purchased VW Tiguan. The two years spent driving the 2013 previously owned vehicle, both because we loved the car, and because of the great purchase experience at that time, there was no question that we would return to Bud Brown VW to replace the vehicle. We scheduled an appointment through their online system, and with the horrible cold, was greeted with cars that were being warmed up for our test drive review. Right!? They remembered us from our prior purchase experience, and even Steve from the Service Center recognized us when we pulled in. You see commercials where people are saying that they "treated us like family" and I would not say that about the Bud Brown team, I would say one better. They treated us like valued customers, and that means so much more to me. They even honored prices on some of the products we had purchased from 2 years earlier, on this new sale. Even the financing representative said "You have more pull around here than I do!" Service, service, service....that's what brings people back, and that's one of the big things that brought is back - in addition to the quality of the VW products we purchased. Low pressure sales, informed sales associates, and a welcoming environment that respects your time and the magnitude of probably the second largest purchase (second to our homes) we encounter. Give this Olathe Bud Brown dealership a try. Tell them Winegrl sent you! More

All Around Awesome! The people at Bud Brown were super friendly and easy going. Sam (our sales rep) was really fun to work with and was very patient with my wife and I as The people at Bud Brown were super friendly and easy going. Sam (our sales rep) was really fun to work with and was very patient with my wife and I as we tried out various vehicles and walked through the lot to find the perfect ones. She got a 2018 Passat (R Line) and I got a 2018 Tiguan (SEL). They gave us really good deals on both of our trade-ins (Hondas) and the pricing on our new vehicles was extremely reasonable. We didn't feel pressured at any time, even when they had to stay late while we finished the paperwork. We've had our new Volkswagens for a few weeks now and we couldn't be happier with the whole process. We LOVE our new cars! Thanks Bud Brown Volkswagen! More

Quick and easy Jeremy and the staff made my experience painless. I was in and out in a little over 2 hours. I appreciate them making what sometimes can be a stressf Jeremy and the staff made my experience painless. I was in and out in a little over 2 hours. I appreciate them making what sometimes can be a stressful experience , not one. Brad explained all of the paperwork completely and Jeremy was not a "pushy salesman" More