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Bud Brown Volkswagen

Olathe, KS

4.7
2,427 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,427 reviews

January 01, 2021

Always great service, starts with the service advisors, always willing to do what it takes to get you back on the road. Great work thank you. More

by Cameron Flemming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Jan 04, 2021 -

Bud Brown Volkswagen responded

Cameron - Thank you for posting about your recent visit! We are delighted that you can depend on our Bud Brown Volkswagen team to keep your vehicle running smoothly and safely. See you next time!

January 01, 2021

They were very good with communication and everything came out perfect. Super easy and fast service! Tom Mabe was very communicative with us and made sure we knew everything that was going on! More

by MADDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Jan 04, 2021 -

Bud Brown Volkswagen responded

Maddie - It's great to hear that Tom kept you updated throughout the repair process and that you're satisfied with the work done to your vehicle. Thank you so much for choosing Bud Brown Volkswagen!

January 01, 2021

Fast, efficient, quality. I liked how fast I was able to get my car serviced and everyone was so friendly. Definitely recommending Bud Brown to my family and friends. More

by JESSICAJENEDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany , Norman Kearney, Steve Hill, Kelly Adams, Tom Mabe
Jan 04, 2021 -

Bud Brown Volkswagen responded

Jessica - It's great to hear that you can trust our Bud Brown Volkswagen team to provide quick and friendly service. Thank you so much for recommending us to your friends and family! We look forward to your next visit with us.

January 01, 2021

The people at this dealership were very friendly and helpful. Service was completed quickly. I'm going to make this my primary service location for my Passat! Great place! More

by peggyrossxix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Jan 04, 2021 -

Bud Brown Volkswagen responded

Hi Peggy - Welcome to the Bud Brown Volkswagen family! We are happy to hear that your recent visit went smoothly and quickly. Thank you for allowing us the chance to earn your business!

December 31, 2020

Tom and the crew could not have done more to help me with my issues. I would be happy to buy a vw at this dealership because of their service department alone! More

by JOE I.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Jan 04, 2021 -

Bud Brown Volkswagen responded

Joe - It was our pleasure to assist you! Thank you for stopping by to commend Tom and our Bud Brown Volkswagen team. We look forward to working together in the future!

December 31, 2020

This was our first experience with Bud Brown and we are very satisfied with our service and also with our service consultant. We will return More

by g.dack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Jan 04, 2021 -

Bud Brown Volkswagen responded

There is nothing better than hearing that we have earned your repeat business! Thank you for choosing Bud Brown Volkswagen and leaving an excellent review. See you next time!

December 31, 2020

Wonderful experience from the first contact to the very detailed delivery of our new vehicle! We went into test drive a 2021 Atlas, we met Jeff and had our test drive. He was patient with us and our 2 youn More

by Ksrobins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jeffrey Condrey
Dec 31, 2020 -

Bud Brown Volkswagen responded

Thanks for this great review! It is wonderful to hear that your purchase experience was stellar from start to finish. We will pass along your kind comments to Jeff and Jerry. Thank you for choosing Bud Brown Volkswagen and sharing your positive feedback. We wish you and your family safe travels in your new Volkswagen Atlas!

December 30, 2020

Jeff was more than helpful! He took his time and really gave us every option possible. We are so happy with our purchase and couldn’t have asked for a better experience! More

by CRISTALCOPPOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jeffrey Condrey
Dec 30, 2020 -

Bud Brown Volkswagen responded

Congratulations on your new car! We appreciate your confidence in Bud Brown Volkswagen, and are thrilled that Jeff helped you find your perfect fit. Safe travels and Happy New Year from our team!

December 29, 2020

Best service around, Kelly, Steve, Norman and Tom are all easy to deal with. Fair and honest. Only place I bring my VW’s thank you More

by Fixedrightfirsttime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams, Tom Mabe
Dec 30, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! Kelly, Steve, Norma, and Tom are all fantastic members of our team at Bud Brown Volkswagen, and we will be sure to let them know that you appreciate their help. We look forward to your next visit!

December 28, 2020

My used vehicle purchase at Bud Brown was effortless with absolutely no pressure from anyone. Mike was great to work with and went out of his way to help facilitate the deal ending with him coming to my hous More

by Brian Borjas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Burkemper
Dec 28, 2020 -

Bud Brown Volkswagen responded

Brian - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Mike. Congratulations on your new vehicle, and we are looking forward to working with you again down the road! - The Bud Brown Volkswagen team

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