Bud Brown Volkswagen

Outstanding Customer Service While on a trip, from Oklahoma, to your area on 1-21-16, my vehicle started to smell like burning wires. I was afraid that it was going to catch on f While on a trip, from Oklahoma, to your area on 1-21-16, my vehicle started to smell like burning wires. I was afraid that it was going to catch on fire at any moment. After speaking to my brother about my situation, he suggested that I head over to Bud Browns Volkwagon and check out their selection of vehicles. I informed him that my credit wasn't very good and he said not to worry about it, they can take care of my needs. I was very skeptical. However, to my amazement, they were able to sell me a certified 2015 Volkswagon Jetta! Awesome car and a spectacular team, to make it happen. Thank you all for your hard work and dedication to get us back on the road with such a nice car. More

Great car buying experience! I recently purchased a 2015 Passat fromShsnnon Strong at Bud Brown VW. He was knowledgeable, friendly and put me at ease. The whole experience was eas I recently purchased a 2015 Passat fromShsnnon Strong at Bud Brown VW. He was knowledgeable, friendly and put me at ease. The whole experience was easy and fast. Highly recommended! More

Amazingly Wonderful It was a very cold evening in Kansas City. For weeks I have been looking for a car for my wife, but at an affordable price. I drove down auto row on R It was a very cold evening in Kansas City. For weeks I have been looking for a car for my wife, but at an affordable price. I drove down auto row on Rawhide Drive checking out Chevy's, Hyundai's and Toyota's. As I started to drive home, it occurred to me that I did not check out Bud Brown. With my earmuffs, gloves and winter coat, I started looking around. "Wow," I said. This cars are priced well within my budget. Thinking no sales person would venture out in the cold, a gentleman walked over and asked how he might be able to help me. He introduced himself and the next thing I knew, I was testing driving a 2015 Passat. Ron Sumonja, did not hesitate to help me in my quest to find a nice automobile at a reasonable price. I took pictures of the car and sent to my wife. I told her about this amazingly wonderful sales person and the rest, well, I now have a Passat in my garage and a very happy wife. My wife had the opportunity to meet Ron and they hit it off like to old friends growing up in high school. I very nice gentleman with a no pressure, no nonsense approach to selling us a car. Thank you Ron for braving the cold and for making me and my wife very happy. As the saying goes, "If momma's happy, everyone is happy." More

Quick and Easy!! We found the Chrysler 300 on the internet. So we drove an hour to look at the car. It was everything they promised on the internet. My husband and We found the Chrysler 300 on the internet. So we drove an hour to look at the car. It was everything they promised on the internet. My husband and I was met outside by salesman Ron. He was very friendly and understood right off that I am not a person who likes to shop for cars. After a test drive he was very patient with me as I made my decision to purchase the car. We signed the papers and was out the door in less that 45 min. Ron contacted me the following week to make sure that I was satisfied with the vehicle and has called 2 times after that. It has been several months since I purchased the car and I received yet another call to make sure the car was doing okay. I would definitely purchase another car from Ron and Bud Brown VW. More

Awesome car buying dealer!!! This was my first car buying from a dealer and I was looking for a car for awhile. When I found a good deal on AutoTrader app of a used 2012 Toyota Ca This was my first car buying from a dealer and I was looking for a car for awhile. When I found a good deal on AutoTrader app of a used 2012 Toyota Camry. I was pleased that I could find Shannon he was patient, helpful and friendly. He was one of the most patient sale person I ever had. He didn't push to buy the car like others have a tendency to do. Toby was really nice and really helpful understanding all the warranties and all that I had to deal with the car. Ever since I've had a follow up with Shannon how's everything going with the car. Toby he is great financial manager I would totally purchase another car with Shannon he was great salesperson!! More

Great Experience I recently purchased a Kia Sportage. Shannon was very helpful, knowledgeable and professional. Shannon made sure he followed-up with me when I was und I recently purchased a Kia Sportage. Shannon was very helpful, knowledgeable and professional. Shannon made sure he followed-up with me when I was undecided and worked hard to get me the right price! I would highly recommend Bud Brown dealership! More

Great people, great experience This was my first car-buying experience, and I was stressed, having to replace my previous car which got stolen, but the employees here took good care This was my first car-buying experience, and I was stressed, having to replace my previous car which got stolen, but the employees here took good care of me. Everyone I spoke with, including the manager Rick, was very polite and helpful. Missy took the time to explain various aspects of my contract, and I got a very fair price for my vehicle! I walked out with the keys to a 2016 Jetta Sport, which I adore, and it is a joy to drive! I would highly recommend this dealership to anyone within a few hours of Olathe. More

2016 Passat We recently purchased a Passat at Bud Brown and had a great experience with Missy McConnell. This dealership is not local for us but we decided to ch We recently purchased a Passat at Bud Brown and had a great experience with Missy McConnell. This dealership is not local for us but we decided to check it out based on their reviews and a less than stellar experience at another VW dealership. We received immediate follow up to our online inquiry and at the dealership Missy made it easy and very straight forward. Missy was a pleasure to work with and went out of her way to make sure we got what we wanted same day (the car we wanted had to be transferred from another dealership). We definitely recommend Bud Brown and will be going back. More

No pressure! I bought a 2014 Passat recently. I felt no pressure or the dreaded "dealer bully". Got a very fair price on my trade in and finance was a breeze! Will I bought a 2014 Passat recently. I felt no pressure or the dreaded "dealer bully". Got a very fair price on my trade in and finance was a breeze! Will go back again and highly recommend Bud Brown. More

Great Followup It took a few visits for me to find the car I wanted at the price I wanted, but Shannon was patient and helpful through the whole experience. I stron It took a few visits for me to find the car I wanted at the price I wanted, but Shannon was patient and helpful through the whole experience. I strongly recommend Shannon and this dealership if you're looking for a Volkswagen anywhere in the KC area. More