Bud Brown Volkswagen

first time VW owner I am 65 years old and the 2016 VW Jetta that I purchased is my first VW.Shannon Strong was our sales rep and he did a great job. He was relaxed, infor I am 65 years old and the 2016 VW Jetta that I purchased is my first VW.Shannon Strong was our sales rep and he did a great job. He was relaxed, informative, and the process went smoothly and quickly. More

2014 Passat I purchased a certified pre owned 2014 VW from Bud Brown and it found the experience to be very easy. I was in and out in under 2 hours and they tre I purchased a certified pre owned 2014 VW from Bud Brown and it found the experience to be very easy. I was in and out in under 2 hours and they treated me very well. Eric Shaver was helpful, friendly, and kept me informed of the process. I would buy from them again. More

Sucessful visit. Theo, my sales consultant, was on top of everything and helpful in every way. From beginning to end, it was a friendly, enjoyable, low-pressure exper Theo, my sales consultant, was on top of everything and helpful in every way. From beginning to end, it was a friendly, enjoyable, low-pressure experience. Wrapped up my purchase with Toby in finance who helped me breeze through the paperwork. More

Great overall experience I have never been to a dealership that made me feel as comfortable and respected as Bud Brown. My sales consultant Shannon helped me to find the car I have never been to a dealership that made me feel as comfortable and respected as Bud Brown. My sales consultant Shannon helped me to find the car that I absolutely LOVE, he took great care of me. The staff there is great! He even introduced me to the service department and they were very friendly as well. I would definitely recommend Bud Brown to everyone, you will not be disappointed, especially dealing with Shannon! More

2015 limited Passat sale Last weekend I purchased a Passat with 26 miles. I found the car I wanted online. Andre Bonhomme closed the deal in one short morning. I drove off Last weekend I purchased a Passat with 26 miles. I found the car I wanted online. Andre Bonhomme closed the deal in one short morning. I drove off with the German engineered car I wanted!! Thanks for the team effort. Lisa Newkirk More

Sale Shannon strong Great sales associate professional worked very hard for us . also the rest of the staff friendly helpful .bI cant say enough good th8ngs about my expe Great sales associate professional worked very hard for us . also the rest of the staff friendly helpful .bI cant say enough good th8ngs about my experience at bud brown vw More

Best car buying experience I've ever had! I recently purchased a 2016 Tiguan from Bud Brown and I couldn't be happier. I had originally gone to another VW dealer in KC and was completely unimp I recently purchased a 2016 Tiguan from Bud Brown and I couldn't be happier. I had originally gone to another VW dealer in KC and was completely unimpressed. It was such a relief to be treated like a person, not a wallet by Eric Shaver. He was friendly, competent, and most importantly, not pushy. I can't believe how much more the other dealer tried to get me to pay for the same vehicle. Lesson learned! I will be a Bud Brown Vw customer for life. Thanks for the great buying experience! More

Certified 2014 Golf 2.5 I found the car I was interested in online, I followed with a visit and Andre Bonhomme took me on a drive and answered all my enquiries. I got some go I found the car I was interested in online, I followed with a visit and Andre Bonhomme took me on a drive and answered all my enquiries. I got some good advices on the financing and bought the car the following day. More

Great experience After leaving another VW dealership in the area, we decided to pay Bud Brown VW a visit. We found the car we were interested in online and spotted it After leaving another VW dealership in the area, we decided to pay Bud Brown VW a visit. We found the car we were interested in online and spotted it on the lot. Ron grabbed the key and promptly got the car set up for a test drive on local streets and on the highway. After driving it, we were escorted inside to negotiate a sale. Eric was great to work with and didn't waste time negotiating a great deal. The process was as pressure-free as you can get. We will definitely visit Bud Brown VW again in the future. More

2016 VW Jetta Lease I had a great experience with Theo at Bud Brown. He was very informative and showed a lot of care into my leasing experience. He and his manager even I had a great experience with Theo at Bud Brown. He was very informative and showed a lot of care into my leasing experience. He and his manager even worked with me to get the payments more into my budget. However, it was good but not excellent as a whole. Once I showed interested, there was little I could do to get some more time to really think about my decision. I asked for a couple days but they wouldn't stop until I was given an offer I couldn't refuse. Makes me think how much lower I could have gone....? Plus, I asked them to hold my first payment until Thursday (which is my payday), so that I would have enough for the payment. But once all the paperwork was finished, they could have cared less and deposited the check right away, causing an overdraft fee and a couple other transactions to decline. Wish they would put the customer's needs before their own 100% of the time. Not enough to never shop there again, but left me feeling upset and mad after it was all said and done. More