
Bud Brown Volkswagen
Olathe, KS
Filter Reviews by Keyword
By Type
Showing 2,409 reviews
Car buying & Service repair Excellent professional skills exemplified by all staff members I dealt with in my first car buying experience, & service repair experience at a dealer Excellent professional skills exemplified by all staff members I dealt with in my first car buying experience, & service repair experience at a dealership. Very personable, respectful, & could tell was on my side rooting for me to choose a car that would best suite my lifestyle; this was achieved & exceeded all my prior anxieties I had about car buying! Thanks ya'll, keep up the wonderful work! More
Salesman was great I recently purchased a Beetle from this dealership. My salesman, Jake Gilliam, was great. His main objective was to make sure I liked the car, not jus I recently purchased a Beetle from this dealership. My salesman, Jake Gilliam, was great. His main objective was to make sure I liked the car, not just to sell it. I appreciated his easy going style and genuineness. He was very helpful, explaining in detail how everything worked. In the week following the purchase, he followed up with me several times to see how I liked the car and if I had any questions. I appreciated his customer service approach and feel like I could email him with any questions in the future. More
Easiest Car Purchase Ever My husband I just purchased a new Passat at Bud Brown Volkswagen. Our sales guy Grant was awesome. He told us everything we could possibly know about My husband I just purchased a new Passat at Bud Brown Volkswagen. Our sales guy Grant was awesome. He told us everything we could possibly know about the car and worked to get us a fair deal. Financing was a breeze. Everyone we met at the dealership were friendly and knowledgeable. We will absolutely return there to buy our next vehicle. More
Look no further for a VW Dealer! Our daughter is getting ready to turn 17 so I am giving my 2001 Altima to her. So, I had the daunting task of deciding what I wanted to drive. Cars Our daughter is getting ready to turn 17 so I am giving my 2001 Altima to her. So, I had the daunting task of deciding what I wanted to drive. Cars have improved so much over 14 years. I test drove cross-overs, including a Tiguan. I liked it, but I wasn't in love with the cross-overs. We went back to Bud Brown and spoke to Jake Gilliam again. He was very patient with me as I drove three different cars. It was a difficult decision but Jake worked with us and explained the differences in all cars until I finally made my decision...2015 Passat TDI SE. We got a great price on a wonderful car! More
Good experience I live 2.5 hours away from the dealership, but they had the car I wanted. I was a little but worried about the trade in value of my vehicle we talked I live 2.5 hours away from the dealership, but they had the car I wanted. I was a little but worried about the trade in value of my vehicle we talked over the phone, but they held their hand of the deal, so I am a pleased and happy customer! More
New Car Purchase Grant was exceedingly patient explaining all of the features of our new car. We are a bit on the older side and a bit technologically challenged. He Grant was exceedingly patient explaining all of the features of our new car. We are a bit on the older side and a bit technologically challenged. He will meet with us later for a further tutorial. Blessings on him. More
2014 Passat TDI SEL Drove 3 hours from Omaha to Kansas City because the awesome price on the car and because of the excellent reviews that I read about Bud Brown VW. I wa Drove 3 hours from Omaha to Kansas City because the awesome price on the car and because of the excellent reviews that I read about Bud Brown VW. I was not disappointed with either and had an excellent car buying experience. More
Excellent Experience We are very pleased with our purchase of a Certified 2014 Passat SE and the Service we received at Bud Brown Volkswagen. It was exactly what we were We are very pleased with our purchase of a Certified 2014 Passat SE and the Service we received at Bud Brown Volkswagen. It was exactly what we were looking for – like new with low mileage in the price range we were looking for. Ask for Chris in Sales – he was great and very knowledgeable!!! Service Department was very good as well . . . the only issue with the car was that a thread on the console needed to be fixed and they scheduled an appointment for the following week, gave me a loner car and had it fixed. More
Great Experience No pressure process. Jake Gilliam and Missy McConnell were great to work with. If you are looking to purchase a new car go visit the sales specialists No pressure process. Jake Gilliam and Missy McConnell were great to work with. If you are looking to purchase a new car go visit the sales specialists at Bud Brown. This is my 3rd VW TDI and 3rd dealership - great experience. More
Best Dealership in town I have been a customer of Bud Brown's for 40 years. Quality vehicles, quality service and quality sales people. Missy is fantastic. Would not go to I have been a customer of Bud Brown's for 40 years. Quality vehicles, quality service and quality sales people. Missy is fantastic. Would not go to anyplace else. More