Bud Brown Volkswagen

Easy buying experience I was looking to upgrade from my Golf TDI to a used, newer version. I found just what I was looking for via the internet. I contacted Smokey Peters, t I was looking to upgrade from my Golf TDI to a used, newer version. I found just what I was looking for via the internet. I contacted Smokey Peters, the internet manager via email and set upa time to test drive the car. Smokey met me when I arrived and introduced me to Jake Gilliam who would be my salesman. I did a test drive, liked the car and decided to buy that afternoon. The whole process went smoothly and I drove away with my new to me car. Later that night I realized I had forgotten my garage door opener in my old car. I left a message for Jake who was already off work but called me back and said he would grab it first thing the next day before it disappeared. More

Better than the average dealership We were looking for a Touareg and Bud Brown had the one we wanted. The sales staff particularly Dave Shelton, worked hard to get us the best deal for We were looking for a Touareg and Bud Brown had the one we wanted. The sales staff particularly Dave Shelton, worked hard to get us the best deal for our trade and explain the new car. We really felt like Dave was trying to know us and seemed to care about all of the small details. We have bought several cars and an experience like this is great to have. More

Looking for a good deal to trade my 06 Passat Shelton was on the lookout for me. I met with him to review slightly used cars to replace my Passat. We looked at the inventory of Beetles and Jettas Shelton was on the lookout for me. I met with him to review slightly used cars to replace my Passat. We looked at the inventory of Beetles and Jettas, which I had already determined would be my first choices. Dave was very thorough and honest, and I settled on a 2012 Beetle. We negotiated a deal which I feel is very fair and works with my budget. More

College grad searching for used car Very helpful in finding me a car in my defined price range that met all my needs. No sense of pressure, not overbearing--very relaxed throughout entir Very helpful in finding me a car in my defined price range that met all my needs. No sense of pressure, not overbearing--very relaxed throughout entire buying process. More

Everone was helpful. It is the quickest car buy we had. Eric Shaver was so friendly and helpful. The manager came out to sweeten the deal. Toby in finance was very helpful. My car died and I got me a new Eric Shaver was so friendly and helpful. The manager came out to sweeten the deal. Toby in finance was very helpful. My car died and I got me a new car the same day. I really wanted this Passat because we drove one in California last year. More

Low pressure and great service Came into Bud Brown VW looking to get out of a seven year old car and wanting to get a newer/less used car. (Hoped to get a 2012-2013 and less than 55 Came into Bud Brown VW looking to get out of a seven year old car and wanting to get a newer/less used car. (Hoped to get a 2012-2013 and less than 55,000 miles) what we got was a 2015 with only 24k miles and the payments we could afford. Grant asked the right questions of us and gave us honest answers. Grant and Bobby stayed after close to ensure we got the deal done. The next day, Bobby, called my wife and told her a better finance offer came in after we left. We came back in and signed new papers to a lower interest rate and lower monthly payments. Thanks to everyone at Bud Brown Volkswagen! We will make sure the people we know that are looking for cars will know how good of an experience we had. We will visit again when we need another vehicle ourselves! More

Good experience. Jake was very sincere in his job. He worked very well in selling his vehicle. Everyone I worked with were very knowledgeable and easy to work with. Jake was very sincere in his job. He worked very well in selling his vehicle. Everyone I worked with were very knowledgeable and easy to work with. More

A very pleasant experience for my first time buying a car. Eric was extremely helpful in finding information about a car I was interested in. He was very respectful and treated me the same way. Eric is very kn Eric was extremely helpful in finding information about a car I was interested in. He was very respectful and treated me the same way. Eric is very knowledgable about the vehicles and expresses that in a very modest and informative way. I didn't feel pressure to buy a car at all. I absolutely love the 2011 Tiguan that Eric showed me. Thanks for the help! More

Great Experience! Jacob Gilliam was very knowledgeable, professional and kind. I left with the car of my dreams and at a price I can afford. I will recommend this deale Jacob Gilliam was very knowledgeable, professional and kind. I left with the car of my dreams and at a price I can afford. I will recommend this dealership to everyone! More

Car purchase Overall I had a wonderful experience working with Grant! He answered all my questions and was extremely patient as we went through the process. I'm ve Overall I had a wonderful experience working with Grant! He answered all my questions and was extremely patient as we went through the process. I'm very happy with my new Jetta! More