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Bud Brown Volkswagen

Olathe, KS

4.6
2,421 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,421 reviews

December 06, 2020

Always a great experience working with Max! He has sold us 4 cars and counting! He is honest and responsive-makes sure the transaction goes smoothly and that you get what you need! More

by heatherinopk
Recommend Dealer
Yes
Employees Worked With
Max Harrell
Dec 07, 2020 -

Bud Brown Volkswagen responded

It's wonderful to hear that you can turn to Max whenever you're in need of a new vehicle and know that you will be well taken care of. Thank you so much for being a great Bud Brown Volkswagen customer! We look forward to our continued relationship.

December 05, 2020

Great experience , super nice people to work with and absolutely no pressure. We would definitely like to come back and do business in the future again. :) More

by RADVANSKYPALA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Mike Burkemper
Dec 07, 2020 -

Bud Brown Volkswagen responded

Thank you so much for shopping with us at Bud Brown Volkswagen! We are grateful to have you as a customer and would absolutely love to work together again in the future.

December 04, 2020

Business was easy and quick with the dealership. Looked at two vehicles and settled on one. Financing didn’t take long and they worked to get us in and out as fast as possible to be conscious of COVID. More

by DBARONE21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete Egeland, Max Harrell
Dec 18, 2020 -

Bud Brown Volkswagen responded

This is a concerning review to read, and I would be more than willing to speak with you directly about the issues you are experiencing with your vehicle to see what we can do to make this right. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Rick Pringle - General Sales Manager - (913) 393-8120

December 03, 2020

Great customer service and the staff was amazing. The whole sale transaction was not long at all. The manager let me take the SUV to my wife and it was a done deal. Thanks to all the staff at Bud Br More

by MITCHELL.RONALD24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Jerry Arns, Roman Ramos
Dec 03, 2020 -

Bud Brown Volkswagen responded

Thank you for the kind review! It is excellent to hear that you had such an efficient and successful purchase experience at Bud Brown Volkswagen. Congratulations to you and your wife on your new vehicle, and we hope to work with you again down the road!

December 01, 2020

Jeff Condrey was an outstanding person to work with in buying my Atlas. He was patient and friendly and never pressured me to make a decision. Honestly it’s the best experience I’ve had in purchasing a ca More

by SARASWADLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jeffrey Condrey
Dec 02, 2020 -

Bud Brown Volkswagen responded

Thank you for reviewing Bud Brown Volkswagen and for giving a shout out to Jeff. We are excited to hear about the seamless purchase of your Volkswagen Atlas and we wish you safe travels!

November 30, 2020

Great service experience. Friendly staff. They went above and beyond to make things right. I would recommend this dealership to anyone. Very happy with my purchase More

by MSGTUSAFR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams, Tom Mabe
Nov 30, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! We love hearing that our customers had a great purchase experience and we appreciate you taking the time to share. Enjoy your new vehicle, and we hope to work with you again at Bud Brown Volkswagen!

November 30, 2020

Honest, quick, and clean ! You cannot ask more than that from a service team. From buying my vehicle to the servi ce team after, absolutely A+ More

by JCROCKETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams, Tom Mabe
Nov 30, 2020 -

Bud Brown Volkswagen responded

Thank you for rating Bud Brown Volkswagen five stars and A+! We love to see this feedback and truly appreciate your repeat business. Hope to see you next time!

November 30, 2020

Good communication of issues found. Timely repair. Good customer service. Worked with my warranty company. Car ran great when returned. Will continue to use them for repair or general service. More

by xl2000rider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Tom Mabe
Dec 01, 2020 -

Bud Brown Volkswagen responded

Thank you for trusting Bud Brown Volkswagen with your business. It is great to hear that our team treated you to the 5-star service that we strive to offer. We are grateful for your confidence in us and we look forward to taking care of you in the future!

November 28, 2020

We had a great experience buying a new VW Atlas with Max! Max was very knowledgable, and patient, He made the process very easy. Thanks Max and Bud Brown VW. More

by csjensen6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Smokey Peters, Max Harrell
Nov 30, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with Max here at Bud Brown Volkswagen, and we will certainly let him know that you appreciate his help. Enjoy your new Volkswagen Atlas!

November 27, 2020

Service was timely, well priced, and the staff was very informative. The staff also provided feedback of future services to consider. My cat was washed and delivered right in the time they projected. More

by JOHNE.GIESLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Nov 30, 2020 -

Bud Brown Volkswagen responded

Thank you for trusting Bud Brown Volkswagen with your business! We look forward to working with you during your next service visit!

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