
Bud Brown Volkswagen
Olathe, KS
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Very nice experience! It had been eight years since I purchased my last car, I wasn't looking forward to it. I greatly dislike car shopping. However, immediately upon arriv It had been eight years since I purchased my last car, I wasn't looking forward to it. I greatly dislike car shopping. However, immediately upon arrival everyone as so kind and helpful, without laying on the typical sale person schmooze. My sales person, Joel, really took a lot of time to accommodate my car needs/requests and time-schedule in getting the deal done. He was great in showing me all the features of my new "certified" car. I'm thoroughly please with my purchase and the over all experience with Joel and Bud Brown. I highly recommend them! Thank you! More
Will be a repeat customer. From the moment we walked in till we left we received exceptional service. We were not pressured into a sale. We will return. Thank you From the moment we walked in till we left we received exceptional service. We were not pressured into a sale. We will return. Thank you More
Great service department I like working with Norman Kearney and Steve Hill. They are professional, flexible and straight forward. While they do their jobs selling service an I like working with Norman Kearney and Steve Hill. They are professional, flexible and straight forward. While they do their jobs selling service and making recommendations I appreciate that they let me make the decisions without pressure or judgement. It's hard to find service representative's you can trust. Bud Brown has at least two! More
WONDERFUL !!!! My experience at Bud Brown dealership was one to remember. We were treated with courtesy and respect and enjoyed the friendliness of the staff. The My experience at Bud Brown dealership was one to remember. We were treated with courtesy and respect and enjoyed the friendliness of the staff. The team was willing to work with my family to ensure that we got the vehicle we wanted at the price we could afford. We will look forward to doing business with this dealership in the future and have already recommended it to others. More
Great Experience I found the used Passat I was looking for online. I visited Bud Brown, test drove and worked out a deal over the next couple deals. Joel was my sales I found the used Passat I was looking for online. I visited Bud Brown, test drove and worked out a deal over the next couple deals. Joel was my sales rep and was a pleasure to work with. Very knowledgeable, easy to talk to, and never pushy. I received a fair price for my trade and got a good price on the Passat compared to local and national "like" cars. My wife, who co-signed, was impressed with the facility and the quickness of the paper work. All in all, great overall experience. More
Best Buying Experience I've Had Just leased a Beetle Convertible from Andre, and it was easily the quickest and easiest transaction I've had with a car dealer. Andre and the entire s Just leased a Beetle Convertible from Andre, and it was easily the quickest and easiest transaction I've had with a car dealer. Andre and the entire staff were friendly, explained everything to my satisfaction, and it was all straightforward and efficient for me. Would most certainly recommend! More
customer Everyone was very friendly and polite. Cars are all very clean as well. Would recommend this car dealership to friends and family. Couldn't have asked Everyone was very friendly and polite. Cars are all very clean as well. Would recommend this car dealership to friends and family. Couldn't have asked for a nicer salesperson. More
A dealership that really cares Purchased a new 2014 Gli from Rick Pringle and Tom Eagleson. Total customer satisfaction , nicest people you could ever do business with. No pressur Purchased a new 2014 Gli from Rick Pringle and Tom Eagleson. Total customer satisfaction , nicest people you could ever do business with. No pressure to buy , every one makes you feel comfortable , and makes you feel at home at Bud Brown VW. I would recommend that anyone in the market fora new VW , go check these guys out you wwon't be disappointed. More
Fast and professional Norman greeted me at my car, I advised him I needed an oil change. Norman was professional, friendly. The service was very fast. I'll only be using Bu Norman greeted me at my car, I advised him I needed an oil change. Norman was professional, friendly. The service was very fast. I'll only be using Bud Brown VW for service on my Passat. More
A ++++ I brought my 2004 Passat in for an oil change, oil pan gasket, serpentine belts and potentially an allignment. Later that day they called and told me I brought my 2004 Passat in for an oil change, oil pan gasket, serpentine belts and potentially an allignment. Later that day they called and told me the oil pan gasket wasn't the issue but a $700+ axle seal. They could have just thrown the allignment in but said it was fine. I drive 800 miles a week and decided to see what I could do about trading up. I spoke with Steve and Andy Lowe that same day and niether of them pressured me into buying a car on the spot. Because of that I returned the next day to take a look at what they had on the lot. My price range was originally $15k or less but after talking to Andy that second day, he helped me realize that the total monthly cost of owning a TDI would be worth it due to the amazing fuel economy. I test drove a 2013 with 16k on it. Wow the thing had power and was epa rated at 42mpg. After a couple days of negotiation and ironing out the financing, I hopped into my new car. The thing I liked most about the folks at Bud Brown was that they understood my knowledge and expertise with cars anf never once trued to feed me a line of BS just to get a sale. This 2013 Jetta TDI is getting me 54mpg and does not compromise on power and sporty feel or luxury. I would recommend Bud Brown to anyone in the market for a new or used vehicle and anyone who wants a nice car with a great sporty feel and amazing fuel economy, look at the Jetta TDI. More