Bud Brown Volkswagen

Mazda CX-9 Went in to "LOOK" at a used 2011 Mazda CX-9 on a weekend. We didn't think we'd be purchasing that day, but Tobey did his job and we found a car we rea Went in to "LOOK" at a used 2011 Mazda CX-9 on a weekend. We didn't think we'd be purchasing that day, but Tobey did his job and we found a car we really liked. Tobey and the finance department worked great with us to get to a price and payment that met our needs and the deal was made. Bud Brown has a great set of salespersons and people behind the scenes. The pressure to buy was not like many dealers just trying to get a used car off the lot. Tobey was very friendly and easy to work with. Great experience and we love the "new" car!! More

GREAT EXPERIENCE! went there not expecting to buy! Smokey Peters was the first person we had spoke to through e-mail and when we got there he was the first person to he went there not expecting to buy! Smokey Peters was the first person we had spoke to through e-mail and when we got there he was the first person to help us and did everything to find us what we needed John Allen was very helpful and went the extra mile for our needs as well so thankful!! More

Maintenance Bought my VW Jetta in 2011 and LOVE it. Have taken it to only Bud Brown since purchase and never plan to go anywhere else. Always friendly, Jake and Bought my VW Jetta in 2011 and LOVE it. Have taken it to only Bud Brown since purchase and never plan to go anywhere else. Always friendly, Jake and Norman are the best! More

Ok at best Joel was great other then the the price..did not want to work on price at all. Finance tricks you into buying extended warranty by playing games with Joel was great other then the the price..did not want to work on price at all. Finance tricks you into buying extended warranty by playing games with interest rates. Said we had to buy warranty to get better rate. More

A very pleasant experiance. I recently purchased a Certified used Passat from your dealership. My salesman , Dominic Ishmael was very knowledgeable about the product, and very he I recently purchased a Certified used Passat from your dealership. My salesman , Dominic Ishmael was very knowledgeable about the product, and very helpful to myself and my daughter. He made the experience very pleasant. He was professional and very courteous. More

Excellent Customer Service First time my car was in for just a basic service, and I was in and out at no time at all. Norman Kearney communicated what was going on the entire t First time my car was in for just a basic service, and I was in and out at no time at all. Norman Kearney communicated what was going on the entire time I was there. Fast and friendly is always a good experience. Thank You Bud Brown Volkswagen. More

Buying, new to me, used car. In driving by the lot I found the used car I wanted, and was directed toward a salesman, Joel. The friendliness and customer service I received as In driving by the lot I found the used car I wanted, and was directed toward a salesman, Joel. The friendliness and customer service I received as a result were top notch. His handling of the transaction, along with the other Bud Brown employees was reassuring and help ease any post purchase dissonance I was experiencing. The great follow through Joel insured made my used car purchase a positive experience. More

Great experience! I had a wonderful experience at Bud Brown. Joel Presnell was kind professional and made the car buying process fun and easy! I would definitely reco I had a wonderful experience at Bud Brown. Joel Presnell was kind professional and made the car buying process fun and easy! I would definitely recommend. More

pretty great! This was my first car-buying experience -- I walked out with a great car and didn't feel like I got screwed over. Definitely recommend. This was my first car-buying experience -- I walked out with a great car and didn't feel like I got screwed over. Definitely recommend. More

20K service The service team was very courteous, quick, and thorough. Norman Kearney went the extra mile to take care of any cares or concerns I might have had, The service team was very courteous, quick, and thorough. Norman Kearney went the extra mile to take care of any cares or concerns I might have had, and very respectful of my time. More