Bud Brown Volkswagen

Excellent Customer Service First time my car was in for just a basic service, and I was in and out at no time at all. Norman Kearney communicated what was going on the entire t First time my car was in for just a basic service, and I was in and out at no time at all. Norman Kearney communicated what was going on the entire time I was there. Fast and friendly is always a good experience. Thank You Bud Brown Volkswagen. More

A very pleasant experiance. I recently purchased a Certified used Passat from your dealership. My salesman , Dominic Ishmael was very knowledgeable about the product, and very he I recently purchased a Certified used Passat from your dealership. My salesman , Dominic Ishmael was very knowledgeable about the product, and very helpful to myself and my daughter. He made the experience very pleasant. He was professional and very courteous. More

Buying, new to me, used car. In driving by the lot I found the used car I wanted, and was directed toward a salesman, Joel. The friendliness and customer service I received as In driving by the lot I found the used car I wanted, and was directed toward a salesman, Joel. The friendliness and customer service I received as a result were top notch. His handling of the transaction, along with the other Bud Brown employees was reassuring and help ease any post purchase dissonance I was experiencing. The great follow through Joel insured made my used car purchase a positive experience. More

Great experience! I had a wonderful experience at Bud Brown. Joel Presnell was kind professional and made the car buying process fun and easy! I would definitely reco I had a wonderful experience at Bud Brown. Joel Presnell was kind professional and made the car buying process fun and easy! I would definitely recommend. More

pretty great! This was my first car-buying experience -- I walked out with a great car and didn't feel like I got screwed over. Definitely recommend. This was my first car-buying experience -- I walked out with a great car and didn't feel like I got screwed over. Definitely recommend. More

Very pleasant experience! We had a very positive, pleasant experience at Bud Brown while purchasing a new VW CC. Our sales person, Joel Presnell, was great, and worked to ensu We had a very positive, pleasant experience at Bud Brown while purchasing a new VW CC. Our sales person, Joel Presnell, was great, and worked to ensure we had all of the information we needed to complete our purchase. The rest of the team at Bud Brown was also great. Overall, an easy transaction. More

20K service The service team was very courteous, quick, and thorough. Norman Kearney went the extra mile to take care of any cares or concerns I might have had, The service team was very courteous, quick, and thorough. Norman Kearney went the extra mile to take care of any cares or concerns I might have had, and very respectful of my time. More

"Friendly & Honest" The entire staff was friendly and helpful. Missy was very honest and helpful. I bought a used, specialty beetle that had not even been processed yet, The entire staff was friendly and helpful. Missy was very honest and helpful. I bought a used, specialty beetle that had not even been processed yet, and the staff scrambled to get it safely out the door for me. I feel safe and HAPPY! :) More

terrific team of people Joel was very knowledgeable and helpful. Always courteous as was Mr. Pringles. The best buying experience we have had! Would love to recommend this Joel was very knowledgeable and helpful. Always courteous as was Mr. Pringles. The best buying experience we have had! Would love to recommend this dealership to anyone! Even the owner took time to visit with us. More

OUTSTANDING!! My husband has to drag me kicking and screaming to shop for cars. It is usually a negative experience and I have found as a woman I come away feeling My husband has to drag me kicking and screaming to shop for cars. It is usually a negative experience and I have found as a woman I come away feeling stupid and laughed at. What a HUGE SURPRISE when I experienced salesman Joel Presnell. He was considerate and spoke directly TO me and asked questions in order to find out what kind of car would work best for me. This is the FIRST time EVER that I had a positive experience with a sales man. What impressed me the most was when we went to wait on financing which I expected to take my whole day and be painful. Joel said he would check back in 15 minutes and HE DID!! he continued to check on our progress and the finance department was quick and impressive. I don't care if I move six states away I am going to drive my Bud Brown purchased car to Bud Brown for another car the rest of my life! More