Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bud Brown Volkswagen
Olathe, KS
2,410 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,410 reviews
November 12, 2020
Very pleased with this dealership! Tom Mabe is the best! All the employees are very friendly and helpful! First Class! Would return in a heart beat! All the employees are very friendly and helpful! First Class! Would return in a heart beat! More
by DENNIS64
Verified CustomerEmployees Worked With
Tom Mabe
November 11, 2020
I'm starting to think there is suspicious activity at this dealership. Two out of the 3 times I have went in to get my oil changed, they have somehow found a nail in one of my tires.. and somehow its this dealership. Two out of the 3 times I have went in to get my oil changed, they have somehow found a nail in one of my tires.. and somehow its has been in the sidewall both times making the tire unrepairable. Today I went in to get oil changed knowing it should be free on account of the package i got when I purchased the vehicle, and was somehow still charged 90 dollars even after the tech acknowledged it would be free. They either are trying to rip people off, or just need to get their xxxx together either way terrible experience so far More
by JERRADLWELLS
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams
November 11, 2020
Great people at every level from sales to finance to service. Jason was exceptional and quickly became a trusted advisor giving us time to browse and asking questions to understand our needs. Quickly fe service. Jason was exceptional and quickly became a trusted advisor giving us time to browse and asking questions to understand our needs. Quickly felt like we were in the company of longtime friends. Julie was great to work with in finance and the Bud Brown lifetime warranty sealed the deal. More
by timothy b oberry
Employees Worked With
Julie Loveless, Pete Egeland, Jason Wattree
November 10, 2020
Great Experience. Missy is really great and very helpful. The entire process was painless. We just had to show up and sign paperwork. This is our 8th VW now. helpful. The entire process was painless. We just had to show up and sign paperwork. This is our 8th VW now. More
by NICKMCDOLE
Employees Worked With
Missy McConnell, Jerry Arns
November 09, 2020
Norman and Steve Hill always take great care of my vehicle! I do have to say my next interval reminder was missing from my window. That’s a very important reminder for me. vehicle! I do have to say my next interval reminder was missing from my window. That’s a very important reminder for me. More
by TRAMBLEJR
Employees Worked With
Norman Kearney, Steve Hill
November 08, 2020
Jason was amazing! We were looking for our new family vehicle, and he listened to our every need and showed us exactly what we were looking for and was very helpful throughout the whole process. vehicle, and he listened to our every need and showed us exactly what we were looking for and was very helpful throughout the whole process. More
by khaledsrb
Employees Worked With
Jason Wattree
November 08, 2020
The dealership was clean & inviting, the staff was friendly & made us feel comfortable without feeling pressured. The entire process was super easy and fast. Thank you. friendly & made us feel comfortable without feeling pressured. The entire process was super easy and fast. Thank you. More
by D.M.CASSALE
Employees Worked With
Max Harrell, Jerry Arns
November 06, 2020
Great experience with sales as always. Missy is the best! This is my fourth car now from this dealership, and they never let me down. This is my fourth car now from this dealership, and they never let me down. More
by AELLIS7242
Employees Worked With
Pete Egeland, Missy McConnell, Steve Hill
