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Bud Brown Volkswagen
Olathe, KS
2,410 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,410 reviews
November 05, 2020
Great experience with sales. Fast and smooth dealing with finance. Everything was explained in detail will visit again when in the market for another vehicle finance. Everything was explained in detail will visit again when in the market for another vehicle More
by JEFFREY.FOLKEN
Verified CustomerEmployees Worked With
Jerry Arns, Roman Ramos
November 04, 2020
Quick fast and efficient. Chris took care of everything and showed concern with questions I had also reassured me about future services with my vehicles. and showed concern with questions I had also reassured me about future services with my vehicles. More
by DRTYFOX
Employees Worked With
Pete Egeland, Chris Matheny
November 03, 2020
Quick work but not best customer service from certain staff when you check car in. If the service tech had better people skills the experience would be much better. Glad we purchased from here but don’ staff when you check car in. If the service tech had better people skills the experience would be much better. Glad we purchased from here but don’t look forward to dealing with the service department. More
by RPAULMC
Employees Worked With
Norman Kearney, Steve Hill
November 02, 2020
Excellent customer service. Was in and out quick. Norman took care of me. I recommend Bud Brown Dealership. This is my second car with them. All 5 STARS 👍🏼 took care of me. I recommend Bud Brown Dealership. This is my second car with them. All 5 STARS 👍🏼 More
by Sonny
Employees Worked With
Norman Kearney
November 02, 2020
First time in to the dealership- it was a great experience. No one tried to talk me into “extras” and everyone was very nice. I had a few questions and everyone answered them honestly but with no p experience. No one tried to talk me into “extras” and everyone was very nice. I had a few questions and everyone answered them honestly but with no pressure More
by CAREYD0
Employees Worked With
Norman Kearney, Kelly Adams
October 31, 2020
Bud Brown VW worked with me on a very long, drawn out process of waiting for the title for my vehicle to be verified before my credit union would move forward with the financing. They were patient and process of waiting for the title for my vehicle to be verified before my credit union would move forward with the financing. They were patient and friendly during this time. More
by Aimee J
Employees Worked With
Dan (in finance), Jeffrey Condrey
October 31, 2020
I really appreciate the kind service employees they’re great. I called for service they immediately got ime in and taken care of in a timely manner. great. I called for service they immediately got ime in and taken care of in a timely manner. More
by Shannon
Employees Worked With
Norman Kearney
October 31, 2020
Great customer service from the service department. I always appreciate how friendly Steve and Norman are and how fast the techs get my car finished. always appreciate how friendly Steve and Norman are and how fast the techs get my car finished. More
by PORTER_9
Employees Worked With
Norman Kearney, Steve Hill
October 30, 2020
Scheduled Oil change tire rotation and safety check took well over 2 hours. I explained that I changed my own air filter, wiper blades and cabin air filter. They checked anyway. Not sure if warranty fo well over 2 hours. I explained that I changed my own air filter, wiper blades and cabin air filter. They checked anyway. Not sure if warranty forces them to make sure. They Could have saved some time Plus side they washed It. More
by Levi
Employees Worked With
Max Harrell
