Bud Brown Volkswagen

My experience at Bud Brown Volkswagen was a pleasant one. The salesperson, Jim McNeal, who sold the Volkswagen to me was very easy to talk to, and made me feel right at home. I would most definitely recomm The salesperson, Jim McNeal, who sold the Volkswagen to me was very easy to talk to, and made me feel right at home. I would most definitely recommend Bud Brown Volkswagen to my friends and family that are in the market for buying a new/used car in the future. More

I had an excellent buying experience at Bud Brown VW due to the service of Chris Jung my salesperson. He completely kept me in the loop on every update and detail in the purchasing process and also after pi to the service of Chris Jung my salesperson. He completely kept me in the loop on every update and detail in the purchasing process and also after picking up my New 2012 Jeta GLI Autobahn he has stayed in touch. Every question was answered quick and effectively and I would highly recommend Chris as a person to help you find the car that meets your needs and expectations. I have been so impressed by this car and the level of service received that I hope to later on come back and buy again. More

After finally deciding to buy a new VW Diesel from Bud Brown,I found Zach was a great help in helping my wife understand the benefits of Diesel over petrol engines. He was also extremely knowledgeable in Brown,I found Zach was a great help in helping my wife understand the benefits of Diesel over petrol engines. He was also extremely knowledgeable in the setting up of the car to my particular specs. I now know that I can go back to him at any time should I need further assistance. More

Larry and Jim were great to work with. I appreciated their hard work and follow-up. I would highly recommend Bud Brown VW! Das Auto! their hard work and follow-up. I would highly recommend Bud Brown VW! Das Auto! More

Every one including Chris was very nice and receptive to my questions and concerns. Chris and everyone was positive and negotiated with me in a respective manner. my questions and concerns. Chris and everyone was positive and negotiated with me in a respective manner. More

Very good buying experience. This dealership has a lot of models in the lot, the building is clean with a very nice and spacious lounging area. Mike Rowe worked really hard in helping me find the car that I models in the lot, the building is clean with a very nice and spacious lounging area. Mike Rowe worked really hard in helping me find the car that I wanted. There were a few problems with the new computer software that they are using, but other staff members are very helpful and eventually I went home with the car that I wanted at a good price. This is the first time that I have bought a car from Bud Brown Volkswagen, but overall I am a very satisfied first time customer. I hope I will continue to recieve the same exemplary level of customer service in the future. I would not hesitate to recommend this dealer to friends and family members. More

Great Car (2012 Jetta TDI), Great Fuel Mileage (>40mpg), Great location (Olathe), Great People. We love our Jetta and this dealer! I am actually looking forward to working with thier service depar (>40mpg), Great location (Olathe), Great People. We love our Jetta and this dealer! I am actually looking forward to working with thier service department. More

We recently worked with Bud Brown Volkswagen on the purchase of a new 2012 Passat. We had an excellent experience all-around. After driving many vehicles and talking to many sales people -- several of purchase of a new 2012 Passat. We had an excellent experience all-around. After driving many vehicles and talking to many sales people -- several of whom frankly weren't that knowledgeable about their product -- Max Harrell was a breath of fresh air. He took us on a test drive and gave us a very thorough demonstration of both the mechanics and the features of the car. He answered all of our questions and was very professional. From the test drive, to the negotiations, to the delivery of the car, everything went smoothly and quickly. And they were very proactive with several follow-ups by phone and email the very next day. We would definitely recommend Max Harrell and Bud Brown VW to anyone who is in the market for a Volkswagen. More

I originally set up an appointment to look at a used vehicle with Mike Motley. I arrived a little late yet this did not seem to bother Mike, he still greeted my husband and I with a friendly hello and h vehicle with Mike Motley. I arrived a little late yet this did not seem to bother Mike, he still greeted my husband and I with a friendly hello and hand shake. We wasted no time, headed to the vehicle we wanted to look at, Mike did a grand job of showing us around it and explaining the different options it had. Mike presented us with a car fax report and we were on our way for a test drive. In the end this vehicle was not for us. There was never any pressure to purchase or attempt with any other vehicle. I was trying to get out of my v8 gas guzzler and Mike new this, he suggested before we left to consider a car instead of an suv.... I never really thought about it, so we said ok. The next day, far from my mind Mike calls, he knew I was really wanting to get out of my current SUV and he said he had been doing some thinking, asked for me to come in with my husband Saturday and take a look at the 2012 Passat. No pressure at all, and we agreed. I never dreamed I could have a brand new car but it happened, with a good sales team Bud Brown VW including Mike got me into my very own 2012 Passast. Mike was awesome enough to go over every silly question I had, show me how to sync my phone with the car, show me the in and outs. All together Bud Brown VW is a great dealership and Mike was a supreme sales consultant. The Passat itself is a beautiful car. There has never in my life been a point where I thought, "I have to have a VW". I looked around, alot!! The Kia Optima, the Hyundai Sonata, the Honda Accord and Subaru Legacy... None honestly felt as good as the Passat. More

Very pleasant car buying experience. I do not have anything negative to say. They were very friendly, professional, and helpful. My salesman was Jim McNeal, and he was a very genuinely nice person. I anything negative to say. They were very friendly, professional, and helpful. My salesman was Jim McNeal, and he was a very genuinely nice person. I did not feel pressured to purchase by any of the salesmen once I told them I was not quite ready to purchase. Going into price negotiations a few weeks later when I was ready to buy, they did not haggle with me, and I walked out with a good pice well below MSRP (This only works if you come with a REALISTIC offer, they obviously won't sell you a car BELOW COST, It is a for-profit business). I financed my purchase, which they made a breeze and will work with VW Credit to get you the lowest rate possible. After purchasing, Jim was great about showing me all the great features of the car, how to operate everything, and made sure to give me plenty of time to come up with my own questions by not making me feel hurried. I highly recommend this dealership and Jim McNeal as a salesperson. Bud Brown is also doing twice the factory ... I do not have anything negative to say. They were very friendly, professional, and helpful. My salesman was Jim McNeal, and he was a very genuinely nice person. I did not feel pressured to purchase by any of the salesmen once I told them I was not quite ready to purchase. Going into price negotiations a few weeks later when I was ready to buy, they did not haggle with me, and I walked out with a good pice well below MSRP (This only works if you come with a REALISTIC offer, they obviously won't sell you a car BELOW COST, It is a for-profit business). I financed my purchase, which they made a breeze and will work with VW Credit to get you the lowest rate possible. After purchasing, Jim was great about showing me all the great features of the car, how to operate everything, and made sure to give me plenty of time to come up with my own questions by not making me feel hurried. I highly recommend this dealership and Jim McNeal as a salesperson. Bud Brown is also doing twice the factory offered maintenance visits, which is great because I like my oil changed more often. Also, they are renovating now, but their new show room is beautiful, and the lounge area is nice while you wait for your free maintenance visits. More