Bud Brown Volkswagen

Had a very good experience. There was never any pressure to make the deal. We were treated respectfully, and even treated to a great barbecue lunch. I would definitely do business there again even though to make the deal. We were treated respectfully, and even treated to a great barbecue lunch. I would definitely do business there again even though it is about 120 miles from my home. More

Wow....what can I say? I have waited 30 years for my new VW Beetle...my first. I chose Bud Brown over our local dealer based on the first call I made there. I spoke with Steve Everhart, who was more than VW Beetle...my first. I chose Bud Brown over our local dealer based on the first call I made there. I spoke with Steve Everhart, who was more than helpful. Thank you Steve!! Within a few hours I received my first call from Jim McNeal. Jim immediately wanted me to come in and visit with him, get to know him and the Bud Brown folks. After several phone calls, I made my first trip over to Kansas (from Missouri). The minute I walked in the door, I felt welcome...it was like home. I knew from that moment on I would be buying my first VW Beetle from this great group of friends. Now about Jim...wow, what a guy. I don't think they will allow me enough room to put into words what I want to say about this kind soul. First of all, my husband liked him from the start...which is saying a lot! I knew after Cris (husband) said he liked the guy and the Bud Brown crew, it was a green light to get my car. Being around Jim felt like being with a family member. I could tell he was truly interested in finding my Beetle and above all, I think he was more excited than I was. :) I arrived at Bud Brown Dealer at 5:20pm, March 21, 2011. Jim was waiting outside the door for us. The first thing I heard was his voice saying, "Teresa, over here". A welcome sight for sure, as we were both nervous. Our first VW and was raining as well. I was taken inside the building to find my Pearl Black VW Beetle sitting with the biggest red bow I have ever seen. You can't imagine the emotions, luckily I didn't cry...yet, that came as I drove away. Tears of pure joy. I could write a novel about this GREAT group of friends. Another wonderful aspect of this adventure for me, was actually getting to have Mr. Bud Brown involved in finding my car. I can honestly say that I have never met the owner of a car dealer in which I have had a conversation with. Mr. Brown treated us with kindness and respect from the start. In fact, I bought my first new car from Mr. Brown back in 1988, under a different dealership. I think that says a lot about a person being in the car business that long and it coming around full circle years later. Thank you Mr. Brown for thinking of me daily and keepin Jim and myself informed of where and when my new car would be here. A special shout out to Missy!!! Thank you so much for setting up my bluetooth phone with the car...you are a valuable gem with this group of friends as well. Happy I got to meet you! Jesse Little, another wonderful person. Jesse had all our paperwork ready for us. All we had to do was sign all the spots...LOL. Cris and I thank you Jesse for making it painless. :) I know there are many that I am leaving out, but just know each of you will alway have a special place in my heart. I thank you... Chris in the shop....thank you for giving me my first drive in the VW a few months ago...Great guy! In closing, I just wanted to let folks know that this is the place to buy your VW car. You won't find a more informative, caring and honest bunch of folks. I hope that you get the opportunity to visit Bud Brown and his wonderful staff of family. One last thank you to Jim McNeal!! I am so glad I had the opportunity to meet you, you are one in a million my friend. (((hugs))) Sincerely, Teresa Mooorshead More

The Bud Brown Team was great. I admit that I was a bit apprehensive about buying a new car, in fact I dreaded the very thought of going through the process of negotiating a new car purchase, but found Jim apprehensive about buying a new car, in fact I dreaded the very thought of going through the process of negotiating a new car purchase, but found Jim McNeal and his sales manager, Jesse Little, both friendly and professional. They worked to ensure that I was pleased with my new car, the price I paid, and that I understood every step of the transaction from start to finish. I highly recommend Jim McNeal and Bud Brown Volkswagen - they have a new loyal customer. More

We flew from Virginia to KC to buy a certified Eos!! The entire staff at Bud Brown-Jim, Steve, Percy, Roger..etc. were all so friendly and helpful. They truly made us feel like family. We love our "new" V entire staff at Bud Brown-Jim, Steve, Percy, Roger..etc. were all so friendly and helpful. They truly made us feel like family. We love our "new" VW and proudly wear our Bud Brown tag surround. No one in Virginia knows who they are....but we do!! More

The people (Jim McNeal, Steve Everhart, Jesse Little, Roger Brock) were all very friendly and respectful towards me and my goals during the process of buying a new Jetta TDI. I simply would not have bou Roger Brock) were all very friendly and respectful towards me and my goals during the process of buying a new Jetta TDI. I simply would not have bought a car at this dealership had I not felt comfortable with the people and quality of their work. I sometimes move slow in my decision-making process, but this was no problem as they were patient. They helped - not pushed - me to find the right vehicle specifically for me. I would absolutely recommend Bud Brown. More

Love the product, love the people, love the service, well worth the hour drive. Will definately look to Bud Brown again for future vehicle needs. worth the hour drive. Will definately look to Bud Brown again for future vehicle needs. More

We had a super experience working with Jim and the other folks at Bud Brown. We received what we wanted on our trade in and final cost of our purchase. We love our car....Thank you Jim!!! T & K Graf - To folks at Bud Brown. We received what we wanted on our trade in and final cost of our purchase. We love our car....Thank you Jim!!! T & K Graf - Topeka More

From the time I walked in we were treated with respect and very friendly. Jim McNeal took the time to show every thing about the cars I was interested in. When we came back to buy he was very sweet and ag and very friendly. Jim McNeal took the time to show every thing about the cars I was interested in. When we came back to buy he was very sweet and again took a lot of time with us. I will recommend this dealership to anyone looking for a car. More

I was in need of a new vehicle and I had an outstanding experience with the staff at Bud Brown VW. Other sales people helped to entertain my 3 yr old while my wife and worked with our sales advisor. We t experience with the staff at Bud Brown VW. Other sales people helped to entertain my 3 yr old while my wife and worked with our sales advisor. We test drove numerous cars and Zach knew the pros and cons of each. My sales advisor, Zach Buehrer, is close in age to myself and my wife, so there was an instant connection in terms of what we were looking for in a car. The entire staff was extremely friendly and did whatever they could to help us select the best car for our budget and overall needs. The price was second to none. I would say there was no haggling on the price. We talked about price, and Zach and the finance manager came back with a price, and collectively we adjusted it. The whole negotiating process took a max of 30 minutes. My initial phone car asked if they still had the car because the price was incredible. I told them when we would be there the next day and they had it waiting for us. The dealership is a bit farther away than a competing dealership, but I will take my car to Bud Brown. The service manager has a long history with VW and I trust Kelly to tell me what is what. Overall from the initial meeting to driving away with our car, the experience was exceptional. More

I had an excellent time buying my VW Routan at Bud Brown. It was my first experience buying a car by myself and Jim McNeal was a pleasure to work with. He was extremely knowledgeable about the product, gav It was my first experience buying a car by myself and Jim McNeal was a pleasure to work with. He was extremely knowledgeable about the product, gave me a great overview of the vehicle before the test drive. He answered all of my questions after the test drive. I called Jim back a few hours later to see if I could drive the car again, he apologized and said that his manager drove it home for the evening but that I would be welcome to come back in the morning to drive the vehicle then. The next day I came to the dealership with more questions which he happily answered, then he let me take it to my husband's work and to drive it for a few hours with my kids so we could see how everyone liked the vehicle. I came back to the dealership with a check a few hours later and got an excellent deal on a great vehicle. My husband was shocked that it was so easy for me to do without his help (so was I.) Everyone at the dealership was extremely friendly, from Jim to the manager to the finance guy and the service manager. I couldn't be happier with the experience, the deal I got, and of course the vehicle we purchased. Everything went so smoothly it doesn't seem real. All our friends want to go for a ride in our new van with heated seats and 2 DVD players! Can't wait to take it on the next family trip! More