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Bud Brown Volkswagen

Olathe, KS

4.5
2,410 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,410 reviews

October 29, 2020

We purchased a 2020 Passat and are extremely pleased with the car, not only in appearance but in performance. My daughter purchased a 2019 Jetta a year ago and is also pleased with the service. The salesman More

by CRAIN_CHARLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Chris Matheny
Oct 29, 2020 -

Bud Brown Volkswagen responded

Thanks for stopping by to leave Bud Brown Volkswagen a review! It is fantastic to hear that Chris helped you purchase a 2020 Volkswagen Passat and that he also helped your daughter purchased a 2019 Volkswagen Jetta. We hope you are both enjoying the vehicles!

October 29, 2020

Jerry and Missy were very helpful and made this transaction go very fast. Was very happy with the service and speed at which this deal was done. More

by jardery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Jerry Arns
Oct 29, 2020 -

Bud Brown Volkswagen responded

Thank you for leaving Bud Brown Volkswagen a review! We strive to deliver a seamless and enjoyable experience and it is great to hear that Jerry and Missy are doing their jobs right. Safe travels in your new vehicle!

October 28, 2020

Bud Brown is great on sales and service. They have a nice selection of products and understand the needs of customers. Missy McConnell is a great representative of Bud Brown. More

by John Meiers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell
Oct 28, 2020 -

Bud Brown Volkswagen responded

Hi John - Thank you for the great review about our inventory and service! We are happy to hear that Missy took excellent care of you. Our team at Bud Brown Volkswagen wishes you safe driving!

October 28, 2020

Kelly and his technicians talked with me about my problem , got me in, checked out the problem and sent me on my way. I appreciate the help More

by mkessler
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Kelly Adams
Oct 28, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! We are so glad Kelly and our team took good care of you here at Bud Brown Volkswagen, and if you ever need anything else, don't hesitate to come back and see us again.

October 28, 2020

Exceptional service! Service staff friendly, helpful and knowledgeable. I love our service contract and the ease the express service provides without having an appointment. Thanks! More

by denisepg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Oct 29, 2020 -

Bud Brown Volkswagen responded

We couldn't have asked for better feedback, Denise! It's always a pleasure making your service visits friendly and attentive. Thank you for trusting Bud Brown Volkswagen with all your repair and maintenance needs!

October 28, 2020

Received excellent service!! Staff was very thorough and informative. Impressed by details to covid 19 precautions at dealership. Definitely will return if service needed in future. More

by pgordon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Oct 29, 2020 -

Bud Brown Volkswagen responded

Thank you for leaving Bud Brown Volkswagen a review! We're thrilled to hear that you enjoyed your visit as the safety and satisfaction of guests is our priority. Hope to see you next time!

October 27, 2020

Service advisory team was excellent. Really felt like they want to help keep car running optimally. They pointed out areas of concern with oil leaks to keep an eye on so additional repairs can be avoide More

by thomasesullivan21
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Oct 27, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Bud Brown Volkswagen, and if you ever need anything else, don't hesitate to come back and see us again!

October 27, 2020

We received accurate information on the vehicle and got a sales pitch without being swindled. Jeff, our salesman, was very straightforward and very pleasant to work with. More

by Christian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jeffrey Condrey
Oct 27, 2020 -

Bud Brown Volkswagen responded

Christian, thank you for taking the time to leave us a review! We are so glad you enjoyed working with Jeff here at Bud Brown Volkswagen, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

October 27, 2020

We had a great experience with Bud Brown dealership. The staff is kind and helpful! They were not pushy and let us take our time in making the decision that was best for us. This dealership has a family-own More

by LLBerra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Jerry Arns, Roman Ramos
Oct 27, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with our team at Bud Brown Volkswagen, and it means a lot to know that we provided the kind and helpful service we pride ourselves on here. We hope to see you again sometime!

October 27, 2020

Bud Brown Volkswagen has competitive pricing despite the stigma on dealerships being overpriced. Only fixes what you need fixed. Doesn’t try to up sell you on stuff you don’t necessarily need. There to help More

by DAYNEJOBSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Oct 27, 2020 -

Bud Brown Volkswagen responded

Thank you for trusting Bud Brown Volkswagen to get the job done. We're committed to taking care of guests and I am glad that came through to you. Hope to see you next time!

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