Bud Brown Volkswagen

Jim was friendly and courteous. He spent a great deal amount of time with us explaining the process... I had not bought a car in 10 years!!! Rick in financing treated us like family. My credit is not a amount of time with us explaining the process... I had not bought a car in 10 years!!! Rick in financing treated us like family. My credit is not as good as expected, but he went above and beyond to help with the financing. He was more than fantastic!!!! I have no words for these guys... Except that I would definitely send anyone to them!!! More

Had been driving test driving different cars for awhile. Planned a 3 dealer route, never made it pass Bud Brown VW. Brian Phillips was great to work with and explained the car very well. Best of all he was Planned a 3 dealer route, never made it pass Bud Brown VW. Brian Phillips was great to work with and explained the car very well. Best of all he was not a high pressure salesman. We were very happy with the interest rate we got. The whole car buying experience was nice, we will be going back again. Thank you. More

Jim was a very good salesman,he was not pushy in anyway and he answered all my questions with a smile,showed me everything I needed to know about my car! I feel everyone there went out of their way to mak and he answered all my questions with a smile,showed me everything I needed to know about my car! I feel everyone there went out of their way to make us happy! I will be taking my car there for services done! Im very very happy!Lisa Smith More

I had been looking for a car that gets better gas mileage and one of my colleagues told me to look at the Jetta TDI. I had never looked at or driven a VW and when I drove into Bud Brown....I was greeted by and one of my colleagues told me to look at the Jetta TDI. I had never looked at or driven a VW and when I drove into Bud Brown....I was greeted by Jim McNeal, who helped me every step of the way! He was very knowledgeable and so friendly. This was the best experience that I have ever had with any dealership! Jim was so thorough with everything and I felt very confident with my purchase. I can't leave out the rest of the staff that helped with my transaction. Ricky Bobby was also very thorough and explained everything to me and my husband and again, I felt very good about my purchased and the financing! I am thrilled with my first VW Jetta TDI and will definitely be back to this dealership for my next purchase! Thank you from one very satisfied customer! :) More

We had a great car buying expierence at Bud Brown Volkswagen. We did alot of research and were quite knowledgable about the car we went wanted to test drive and possibly purchase. Our salesman, Mac, Volkswagen. We did alot of research and were quite knowledgable about the car we went wanted to test drive and possibly purchase. Our salesman, Mac, turned out to be a great person with a ton of "car geek" knowledge about our car. He was also a Volkswagen owner, which ment alot to us that who was selling the car believed enough in the manufacturer to own one himself. I really dont have anything negative to say about the staff, including the business manager Ricki, everyone was very positive and not pushy about making a sale. I think that they understand that Volkswagen's kind of sell themselves by being a superior product that is highly rated on the internet and being a very attractive niche type of car that is the only affordable alternative to domestic and asian cars. More

We went in just to look and walked away with a beautiful new Jetta TDI. Jim was very helpful in explaining every aspect of the car and the differences between the diesel engine & the gas engine. All the q new Jetta TDI. Jim was very helpful in explaining every aspect of the car and the differences between the diesel engine & the gas engine. All the questions we had were answered plus some we didn't even know we had. All of the staff we worked with were very friendly. I had a Jetta in the past and knew the quality of the car was something I wanted to have again. I couldn't have picked a better place to go to pick out a new one. More

We did our research about what vehicle we wanted. All the was left was to drive the car. Todd answered every question we had, plus some we didn't have. We took the manual Jetta TDI out and realized we w the was left was to drive the car. Todd answered every question we had, plus some we didn't have. We took the manual Jetta TDI out and realized we wanted an automatic. That wasn't a problem. Just a switch of the plate and key and off we went. This is my first new car and the experience couldn't have been better. We will definitely be back. More

Friendliest staff in the world! Jim makes you feel comfortable with your car purchase, in fact the whole sales staff does. They treat you like family not another sale. I picked this dealership because comfortable with your car purchase, in fact the whole sales staff does. They treat you like family not another sale. I picked this dealership because of the price and prestige of the vehicles that they have on their lot, but I stayed because of the staff. I didn’t feel rushed in fact I work late and the staff made accommodations to stay when it was convenient for me. I could have waited to purchase on a weekend, but they were happy to stay late on a weeknight so I could get into my car faster! Just shows the extra care that they place in customer service! I didn’t feel rushed or pushed into anything nor did I feel like I was being stalked while I looked at vehicles. Jim answered all my questions and even invited me to come back to the dealership or call if I have any question even simple one’s. I really feel like Jim and the other team members went the extra mile and I really appreciate their time in explaining my new car purchase! I am sending all my friends. More

Brian was wonderful. He helped us decide what was best for us and our family. He worked with us to get into the price range we needed. He had lots of patience. We had our 1 year old daughter with us. By t for us and our family. He worked with us to get into the price range we needed. He had lots of patience. We had our 1 year old daughter with us. By the end of the day she was too tired to be there and Brian played with her while we were getting our paper work finished up. That really helped us out. We drove two hours to go to Bud Brown dealer and we will do it again when we need another new car. More

Walked in cold and was met within 1 min. by a friendly face and warm handshake. The service provided by Max was outstanding. He knew the car well and provided a detailed test drive and example of how thi face and warm handshake. The service provided by Max was outstanding. He knew the car well and provided a detailed test drive and example of how this car drives. I was sold in 5 minutes. I feel I have found my new VW home at Bud Brown. Thanks for everyone making me feel so welcomed and valued. Great work Team! More