Bud Brown Volkswagen

I had a great experience at Bud Brown VW. I went to look at one of many used cars I had researched online. Jim was courteous and kind and got me the deal I was looking for. I would be happy to work with him at one of many used cars I had researched online. Jim was courteous and kind and got me the deal I was looking for. I would be happy to work with him again and would highly recommend him to others. More

Upon entering the property, Todd was very friendly and helpful. Todd was upfront and was able to walk me through the car and test drive. First with the automatic Jetta TDI then then on my follow visit th helpful. Todd was upfront and was able to walk me through the car and test drive. First with the automatic Jetta TDI then then on my follow visit the manual Jetta TDI. All my questions were answered and I got a good price on the car. Very impressed with my out of town travel that weekend with the TDI, getting 47 miles/gallon. Everybody at the dealership was helpful. Todd was not in on one visit and other people stepped up to the plate in a very friendly manner. More

Working with Jim McNeal was a great experience. He was very professional and he provided us with the information and options we needed to make a decision on buying. He did not put us under any pressure an very professional and he provided us with the information and options we needed to make a decision on buying. He did not put us under any pressure and made negotiations go smoothly. My wife and I enjoyed working with Jim and would reccommend him to anyone. More

A+++!!! I will do business with Bud Brown VW for years to come. This was by far the best experience that I have ever had in purchasing a vehicle. Jim was great and made me feel at ease through the process. R come. This was by far the best experience that I have ever had in purchasing a vehicle. Jim was great and made me feel at ease through the process. Rick in finance went above and beyond to get me the best rates with the bank of my choosing. The service department is TOP NOTCH and made me feel like #1. And the floor manager, wish I could recall his name, made the deal go together seamlessly. Thanks so much for everything! I also need to say, the ladies in the title department went above and beyond also. Bud Brown VW is #1 with me! Sincerely, Moriah More

This was a terrific buying experience! My husband started out the morning with Brian. We already knew the car we were looking at, having seen it on cars.com but Brian was very generous with his time started out the morning with Brian. We already knew the car we were looking at, having seen it on cars.com but Brian was very generous with his time and in working with Ricky Moss getting us financed. He was very friendly and my husband was truly impressed with his friendliness, help and professionalism. They had only recently aquired this car from an auction and had not yet received the owner's manual so weren't all that familiar with it, it not being a Volkswagon. But Brian and my husband did take it for a test drive and by the time we came back that evening with my car for a trade-in Brian had gone out of his way to make sure we would know our way around all the bells and whistles until we received the owner's manual. I would definately contact Brian in the future for our next car purchase. Extremely satisfied!!! Now what can I say about my new friend Ricky?!? This man is a gem! Ricky is the Business Manager at Bud Brown and I found him to be a man of character and integrity, not to mention a terrific, dry sense of humor that I happen to enjoy, making the tedious process of paperwork actually fun! He, like Brian went out of his way, above and beyond in my opinion, to get us the financing we needed. Walking my husband and me through the process and explaining every paper signed, we left that evening in our "new" car confident we made a decision we could be very comfortable with. All in all, I would say that this was the best car buying experience we have ever had! More

I was very happy with my experience at Bud Brown. Everyone I worked with seemed to be concerned to help me find a car that was going to work with me. Jim was very helpful and even stayed late to ensu Everyone I worked with seemed to be concerned to help me find a car that was going to work with me. Jim was very helpful and even stayed late to ensure I had my vehicle that day. Would definitely recommend a friend or family member to this dealership. More

Great dealership to work with. Extremely friendly, went above and beyond to helpus out and find the exact vehicle we were looking for. Price negotiations were quick and simple, and I felt we received a fa above and beyond to helpus out and find the exact vehicle we were looking for. Price negotiations were quick and simple, and I felt we received a fair deal. I look forward to servicing my vehicle at Bud Brown, and will definitely recommend them to friends. More

Brian was a great salesman - not pushy, honest, and continually helpful. I called and emailed him both before and after the sale, and he was quick to respond. He was determined to make the car-buyin continually helpful. I called and emailed him both before and after the sale, and he was quick to respond. He was determined to make the car-buying experience a good one, and to tell me that Bud Brown has been around for 30 years. I can see why. Great dealership and fantastic service. I have bought many cars and trucks before, and this was my best experience. More

Jim was very helpful in finding the right car for my daughter. No pressure and a true gentleman. He has gone above and beyond to make sure she is happy. Everyone we came into contact with was very poli daughter. No pressure and a true gentleman. He has gone above and beyond to make sure she is happy. Everyone we came into contact with was very polite and helpful. It was a great experience for her and I would recommend Jim and this dealership to anyone. More

This was the best car buying experience we have ever had. We will definatly go back and recomend friends and family to not only buy a VW but to use this dealership. Excellant service!! We were initially loo We will definatly go back and recomend friends and family to not only buy a VW but to use this dealership. Excellant service!! We were initially looking at a Nissan Juke/Rogue and had almost bought one the previous day. We decided to go and look at the Tiguan, but the Jetta caught our eye. We test drove one and decided this was the car for us. However, the dealership we initially went to just did not seem interested in helping us find the right car, the right price, and the right trade in value. We told the salesperson that we would be leaving and he in no way shape or form tryed to make us stay or talk to us about any further deals. He never called back. We were already pre-financed and had a check in hand ready to purchase he basically lost a very easy sale. The next day we found Bud Brown VW on the internet and drove over an hour to Olathe Kansas just to test drive and assess our trade in. We knew we wanted to purchase the Jetta but after talking to the very knowledgeable sales person about the safety features we were not only for sure we wanted the jetta but very relieved about making the right choice for our family. Very Impressed. More