
Bud Brown Volkswagen
Olathe, KS
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They were very friendly and very helpful. They were not pushy at all. That is the one thing I hate about buying cars is the push dealers. Everyone there was so nice and friendly, and they wanted to help u pushy at all. That is the one thing I hate about buying cars is the push dealers. Everyone there was so nice and friendly, and they wanted to help us find what we wanted and not what they wanted to sell. My husband and I would work with them again. Buy from them!!! They care about you and not the sale. More
I have been a customer of Bud Brown for 35 years. When they became a VW dealership last year .... although I had never driven a VW .... I told them to order one for me because there was no way that I woul they became a VW dealership last year .... although I had never driven a VW .... I told them to order one for me because there was no way that I would do business with any other dealer. I love my Jetta ... I've taken it in for regular service once .... it was done quickly and I was given back a sparkling clean car in return. I get a call every couple of months from my salesperson ... Melissa ... just checking to be sure all is OK. I have a wonderful car from a fantastic dealership. More
This favorable review is being given because visit and purchase of the 2011 Jetta was a pleasant experience. We were able to trade our Passat, sight unseen, even though I told Brian the vehicle had some i purchase of the 2011 Jetta was a pleasant experience. We were able to trade our Passat, sight unseen, even though I told Brian the vehicle had some issues. Brian Phillips was great to work with. He was down to earth and did not pressure us to make a deal. Brian took the time to pair our cell phone. More
Max was very thorough and explained the features of the car very well. He was easy to work with and didn't oversell. The car was in very good shape and looked like new when I picked it up. Overall, it w car very well. He was easy to work with and didn't oversell. The car was in very good shape and looked like new when I picked it up. Overall, it was a pleasant car buying experience and I would go there again. More
Missy has been great for us. Even though our sale was final back in September, Missy still maintains contact with us insuring that we are still pleased with our purchase and experience. She is so wonderf final back in September, Missy still maintains contact with us insuring that we are still pleased with our purchase and experience. She is so wonderful, that when people stop to ask me (strangers) about my van, I immediately tell them to go and visit Missy at Bud Brown. She has been terrific to not only my husband and I, but to our 2 children as well. I know when we are in the market for another vehicle where we will go...directly to Missy. More
I've worked with Kelly for service on both of my Touaregs. I couldn't be happier the service team always goes the extra mile, the car is always clean and all fluids are topped off. They really seem Touaregs. I couldn't be happier the service team always goes the extra mile, the car is always clean and all fluids are topped off. They really seem to care about me and my car. I wouldn't consider buying a car anywhere else. More
WE had seen a CC at a soccer tournament and we immediately fell in love with it. We did not know Bud Brown had moved to Olathe - which was great. Much closer to us. We had previously purchased car immediately fell in love with it. We did not know Bud Brown had moved to Olathe - which was great. Much closer to us. We had previously purchased cars from Molle Toyota, and came away less than impressed with them over time, so were NOT going to look at a CC from the Molle VW dealership. We are quite happy with our experience with Bud Brown! More
Brian helped me to find a new car after an accident that toatalled my previous vehicle. He worked with my insurance company and my lender to get me into a new car within a week of my accident. He was extr toatalled my previous vehicle. He worked with my insurance company and my lender to get me into a new car within a week of my accident. He was extremely helpful and even stayed late and kept the finance manager late to work with me after hours! More
I appreciated that the sales people were not "high-pressure." I walked in knowing what I was looking for, what I expected to pay and what I should get for a trade-in. I was on my lunch hour and "high-pressure." I walked in knowing what I was looking for, what I expected to pay and what I should get for a trade-in. I was on my lunch hour and Jim respected my time. Upon returning to the dealership after work and Jim being tied up with another customer, Missy was very professional and went out of her way to make my experience pain-free. I was very satisfied with both Jim and Missy and the service they provided to me. I love my new/used car and would recommend this dealership to anyone. Cyndi Van Hengel More
After doing plenty of research online I decided on a Volkswagen GTI and luckily there was a dealership in Kansas City which had both the car I wanted and a great reputation. Bud Brown Volkswagen has a g Volkswagen GTI and luckily there was a dealership in Kansas City which had both the car I wanted and a great reputation. Bud Brown Volkswagen has a great staff and Mac is a wonderful salesman. The staff is very well informed and respectful. Ricky Moss did an excellent job going over the details of the sale as well. Great dealership. I would definitely recommend them to my friends and family. More