
Bud Brown Volkswagen
Olathe, KS
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It is always a pleasure doing business with the personnel at Bud Brown VW. People are always courteous, friendly and efficient. Pricing is competitive and I feel that having work performed at the dealership at Bud Brown VW. People are always courteous, friendly and efficient. Pricing is competitive and I feel that having work performed at the dealership enhances my car’s value. More
Awesome buying experience. The car was in perfect condition, with an extended warranty along with the life time warranty. Ask for Jeff. Probably the easiest and non pushy salesman I’ve ever dealt wit condition, with an extended warranty along with the life time warranty. Ask for Jeff. Probably the easiest and non pushy salesman I’ve ever dealt with. More
Appreciate the honesty and communication of this service team! This time, unfortunately it took an extra day because the part that arrived was the wrong part. team! This time, unfortunately it took an extra day because the part that arrived was the wrong part. More
Outstanding buying experience from start to finish.. would recommend to anyone looking to purchase a new or used vehicle. Entire process was extremely streamlined. Best buying experience in past 15 year would recommend to anyone looking to purchase a new or used vehicle. Entire process was extremely streamlined. Best buying experience in past 15 years. More
Tom Mabe is service advisor extraordinaire. Thanks, Tom, for coordinating my vehicle maintenance and care. 2011 CC with 129k. Runs like a top thanks, in no small ways, to the professionals at BB VW. Fun for coordinating my vehicle maintenance and care. 2011 CC with 129k. Runs like a top thanks, in no small ways, to the professionals at BB VW. Fun to drive and it's never left me stranded. More
My diesel VW Golf station wagon was due for a regular 10,000 oil change and routine servicing and I also needed to have a set of new tires installed plus new front wiper blades. This took a while but it 10,000 oil change and routine servicing and I also needed to have a set of new tires installed plus new front wiper blades. This took a while but it all was done right on schedule and done well. More
It was great working with, Jason. He was honest and made me feel welcomed. I showed up 3 hours before closing unannounced, and he treated me as if I had a scheduled meeting with him. Great experience, I don me feel welcomed. I showed up 3 hours before closing unannounced, and he treated me as if I had a scheduled meeting with him. Great experience, I don’t know if I would have bought a car that day if he hadn’t been so accommodating and honest. More
Always a pleasure to do business with Bud Brown. Convenience in dropping off vehicle for an oil change. Nice to know they used good quality parts and oil. Brown. Convenience in dropping off vehicle for an oil change. Nice to know they used good quality parts and oil. More
Always feel good about the service and that my car is being taken care of correctly. Thank you to everyone who helped with my oil change yesterday. being taken care of correctly. Thank you to everyone who helped with my oil change yesterday. More
Steve, my usual service advisor is awesome, however, for this service appointment Steve was working with someone else and I had to deal with Kelly, apparently the service manager. From the get go I felt he this service appointment Steve was working with someone else and I had to deal with Kelly, apparently the service manager. From the get go I felt he was condescending and put out that he was dealing with me and I felt overly defensive. Not a good experience, to say the least. 4 star rating is for Steve alone...otherwise this would be 0 to 1. More