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Bud Brown Volkswagen

Olathe, KS

4.6
2,412 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,412 reviews

September 07, 2020

Easy transactions. Will def come back. Any incentives for referring people? Jeff was happy to assist and ver patient. I got two compare two vehicles. More

by IVAN_RAMIREZ87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jeffrey Condrey
Sep 09, 2020 -

Bud Brown Volkswagen responded

Thank you for the wonderful review, Ivan! We are glad to have you as a Bud Brown Volkswagen customer and look forward to working with you in the future.

September 07, 2020

Good work but took bit more time than expected ! Refreshments in the waiting lobby should have be better , very limited options and less space for waiting ! More

by JAGADISH.VALLABHANENI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Sep 09, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to write us a review. We apologize for the delay and will keep your feedback in mind moving forward. If there is anything further you would like to discuss, please give me a call. Thank you, Kelly Adams - Service Manager - (913) 393-8140

September 04, 2020

The engine light came on outside Albuquerque but we continued driving to KC where Bud Brown VW was able to solve the problem and got our Tiguan back on the road. More

by JANDOTMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Sep 04, 2020 -

Bud Brown Volkswagen responded

Thank you for trusting us with your Volkswagen Tiguan. At Bud Brown Volkswagen, we're committed to customer safety and satisfaction and I am glad that came through to you!

September 04, 2020

Very good experience.Friendly,fair.pleasent.Missy was great.Jeffery was also very good.I would recommend the place to a friend.Love my car More

by mkessler
Friendliness
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Jeffrey Condrey
Sep 04, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! We are so glad Missy and Jeffery took good care of you here at Bud Brown Volkswagen, and we will certainly let them know that you appreciate their help. Enjoy your new car!

September 04, 2020

We made a point buy our second VW from bud brown. We loved our first one, a CC, and their service department. The second, a Golf, is fun too and promises to be a terrific car. Our sales person Max, se More

by klinds1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Max Harrell
Sep 04, 2020 -

Bud Brown Volkswagen responded

Thank you for the kind review! Your loyalty to Bud Brown Volkswagen means a lot to us, and we are glad to hear that Max and Steve made your purchase experience go so smoothly. We appreciate your business and are wishing you many safe and happy miles in your new Volkswagen Golf!

September 03, 2020

My sales person was very helpful and informative. He helped me get the car I wanted at a reasonable price, and showed me how to use navigation, open sun/moon roof, etc. He thanked me by text and voicema More

by JSMULDREW
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Mike Burkemper
Sep 03, 2020 -

Bud Brown Volkswagen responded

Congratulations on your new vehicle! We are so happy to hear that the team went above and beyond to get you into the right car. Safe travels and we hope to see you back at Bud Brown Volkswagen next time!

September 03, 2020

A week ago, I knew very lttle about Volkswagen, but was curious and came in on a whim. Missy was fantastic. She listened to us, was very knowledgeable and helped steer us towards our needs and wants. I'd h More

by CGATHRIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell
Sep 03, 2020 -

Bud Brown Volkswagen responded

Congratulations on the new car! It is our privilege to have been able to assist with your purchase and get you into your new vehicle. We appreciate you shouting out Missy and hope to see you back at Bud Brown Volkswagen!

September 03, 2020

Max was great! We greatly appreciated his knowledge of the vehicle we bought and the overall customer service at the dealership. Big thank you to Mr. Pringle also for helping us find what we were looking More

by CLYDON426
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell, Max Harrell, Rick Pringle, Jeffrey Condrey
Sep 03, 2020 -

Bud Brown Volkswagen responded

It is wonderful to hear that Max and the team delivered such an efficient service experience. Thanks for the review and we hope to see you back at Bud Brown Volkswagen next time!

September 02, 2020

Scheduled the service easily. I was able to get it in when I wanted to. They're always courteous. Also able to do the install and the part for less than I was originally quoted. More

by K_SCHLEM_MOMMY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Sep 02, 2020 -

Bud Brown Volkswagen responded

It is great to hear that you had such a great experience at Bud Brown Volkswagen. We work hard to deliver efficient and friendly service, and it is great to hear that this was reflected in your visit. We appreciate your business and hope to see you back next time!

September 02, 2020

The customer service at this location was outstanding! I visited many VW dealers and this dealership was far superior to the others. I made a decision to buy a vehicle from Bud Brown because I found the sta More

by ERICAK28
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jason Wattree
Sep 02, 2020 -

Bud Brown Volkswagen responded

Erica, thank you for taking a moment to leave us a review. We strive to provide excellent customer service for all guests and I am glad to hear that your recent visit to Bud Brown Volkswagen lived up to our expectations! Safe travels and please come see us in the future.

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