Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bud Brown Volkswagen
Olathe, KS
2,409 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,409 reviews
August 24, 2020
Our sales rep Chris went above and beyond to make our experience at Bud Brown amazing!! He was patient and knowledgeable, all while making the experience enjoyable. Love my new Jetta experience at Bud Brown amazing!! He was patient and knowledgeable, all while making the experience enjoyable. Love my new Jetta More
by Hannah
Employees Worked With
Chris Matheny
August 24, 2020
Great service even with all the challenges of Covid-19 - Good job. Jason was super helpful through the whole process. I would definitely come back & see him again! Good job. Jason was super helpful through the whole process. I would definitely come back & see him again! More
by JON.BEALS.KS
Verified CustomerEmployees Worked With
Jerry Arns, Jason Wattree
August 24, 2020
Super easy process! VW credit is super easy to work with and made the hassle of finding your own bank with a good rate non Essential. You can’t get better than their rates even on a used vehicle. and made the hassle of finding your own bank with a good rate non Essential. You can’t get better than their rates even on a used vehicle. More
by TDI
Employees Worked With
Mike Burkemper
August 24, 2020
Took near 2 hrs. To change a light bulb. And it cost 35.00 dollars. Everything was clean and the people were nice. The car wash was a nice touch. 35.00 dollars. Everything was clean and the people were nice. The car wash was a nice touch. More
by BILLOXNER
Employees Worked With
Tom Mabe
August 22, 2020
Purchased my Tiguan online ...couldn’t have gone more smoothly! Jesse was a pleasure to work with. The finance team did a great job as well...scanned documents back and forth.... smoothly! Jesse was a pleasure to work with. The finance team did a great job as well...scanned documents back and forth.... More
by SSTEINMAN
Employees Worked With
Pete Egeland, Jesse Tinker
August 21, 2020
Chris was our sales rep and was absolutely WONDERFUL to work with. Both Chris and Dan from the Finance Department went above and beyond to make this Tiguan purchase happen for us. We greatly appreciated t work with. Both Chris and Dan from the Finance Department went above and beyond to make this Tiguan purchase happen for us. We greatly appreciated their time and work. My daughter absolutely loves her new Tiguan. More
by juliereib
Employees Worked With
Dan Drabek, Chris Matheny
August 21, 2020
Bud Brown had to order a replacement radio for my Jetta, they got the radio in very quickly and were able to schedule my appointment. Great customer service and decent service time. Employees are friendly a they got the radio in very quickly and were able to schedule my appointment. Great customer service and decent service time. Employees are friendly and helpful. More
by 25HOWARTHJ
Employees Worked With
Norman Kearney, Tom Mabe
August 21, 2020
Bud Brown service has always been nice to me. Steve made sure my car get needed maintenance done. For oil change, engine filter change and tire. Rotate only took 1 hour. I did not have to wait long. I alw sure my car get needed maintenance done. For oil change, engine filter change and tire. Rotate only took 1 hour. I did not have to wait long. I always get a carwash. More
by Pet maniquis
Employees Worked With
Steve Hill
