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Bud Brown Volkswagen

Olathe, KS

4.5
2,409 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,409 reviews

August 20, 2020

I always get great service at Bud Brown. they always do what they say they will do and no more unless they check with me. Top rate. More

by EMZIMMER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Van Buren, Jason Wattree
Aug 20, 2020 -

Bud Brown Volkswagen responded

We're so lucky to have you as a loyal customer! It's our pleasure to deliver honest, transparent service every time you bring your car in. Thank you for your confidence in Bud Brown Volkswagen!

August 20, 2020

Service diagnosed the problem that Lee’s Summit VW either didn’t want to or couldn’t. I appreciated the service! Tom was very responsive and took time to ask questions and understand the problem. More

by TLAING7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Aug 20, 2020 -

Bud Brown Volkswagen responded

We are thrilled to hear that Tom was able to get you back out on the road safely! Thanks for taking the time to share your experience and we hope to earn your business again down the road. - The Bud Brown Volkswagen team

August 20, 2020

They do a great job with customer service go above and beyond to help you with your needs. We go there for all of our maintenance needs. More

by SEDWARDS40
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Aug 20, 2020 -

Bud Brown Volkswagen responded

This review made us smile! We are so proud to have earned your business and happy to hear you feel confident in our team to get the job done. We hope to see you back at Bud Brown Volkswagen down the road!

August 19, 2020

Our salesman Chris Matheny was excellent to work with. We are enjoying the 2020 Tiguan. The Tiguan looks great and drives great. We definately like all the updated electronic features. More

by david
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Chris Matheny
Aug 19, 2020 -

Bud Brown Volkswagen responded

Hi David - Thanks for the review and for shouting out Chris! It is great to hear that he was able to make your purchase experience go so smoothly. Congratulations and we are wishing you many safe and happy miles in your new 2020 Volkswagen Tiguan! - The Bud Brown Volkswagen team.

August 18, 2020

Great service & great people. Buying the car was a very easy & pleasant experience & their service department is wonderful. Again the people & service is great. Easy to make an appointment & very accurate More

by RUTHDIECKMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Aug 18, 2020 -

Bud Brown Volkswagen responded

Ruth, thank you for shopping at Bud Brown Volkswagen! It's great to hear that our team made the right impression and treated you to a 5-star experience. We wish you safe travels and look forward to your next service visit!

August 18, 2020

Steve our rep was GREAT, great value on the repairs as well, we will be back if we need repairs everything was on tilde. Couldn’t be better More

by dfarnan0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Aug 18, 2020 -

Bud Brown Volkswagen responded

And we couldn't ask for a better review! Thank you so much for rating Bud Brown Volkswagen five stars. We love to hear that you got great service and a great value working with Steve. Enjoy your day!

August 18, 2020

Enjoyed working with Jeff! Not a lot of Atlas inventory but he went out and found what we wanted somewhere else. Great communication. That’s it! More

by MWLOEHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Loveless - Finance, Pete Egeland, Jeffrey Condrey
Aug 19, 2020 -

Bud Brown Volkswagen responded

Thank you for trusting us to get you into a Volkswagen Atlas. At Bud Brown Volkswagen, we're dedicated to finding customers a vehicle that meets their needs and it is great to hear that Jeff is doing his job right! We wish you safe travels in your new ride.

August 17, 2020

Good experience all around...Missy was very nice and seemed very knowledgeable on the Volkswagen value offering. We are very happy with our purchase. Thanks! More

by BRENTNOHL14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Jerry Arns
Aug 17, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! Missy is an excellent member of our team at Bud Brown Volkswagen, and we will be sure to let her know that you appreciate her help. We hope that you continue to enjoy your newly purchased vehicle!

August 17, 2020

Every time I bring my Tiguan in for service, everyone is so helpful. Service is friendly and fast! I definitely would recommend Bud Brown Service. More

by HOLLYLYN2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Tom Mabe
Aug 18, 2020 -

Bud Brown Volkswagen responded

Holly, thank you for trusting our Bud Brown Volkswagen team with your Volkswagen Tiguan. We're glad to hear that our team consistently impresses you with our services!

August 16, 2020

The overall experience was easy and effortless. They made something that was causing me a lot of stress a very fluid process. I felt confident in my decision through the process and not pressured. I ended up More

by Morgan S
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Aug 16, 2020 -

Bud Brown Volkswagen responded

Morgan - We understand that the car-buying process can be intimidating and it's wonderful to hear that our team made it as easy as possible! Thank you so much for sharing this feedback about Chris. We love that you were able to get into the right car at the right price. Congratulations and safe driving from all of us here at Bud Brown Volkswagen!

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