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Bud Brown Volkswagen

Olathe, KS

4.5
2,409 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,409 reviews

August 04, 2020

I absolutely loved missy! She’s the best salesman we ever worked with and would definitely come back to her for any future car needs. More

by URSULAHANAE
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell
Aug 04, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! It was our pleasure to assist you here at Bud Brown Volkswagen, and we will certainly let Missy know that you appreciate her help!

August 04, 2020

I was very pleased with this dealership from the start when I called to ask about the VW cars and specials. I was very happy with our salesman Mike, he was very nice and professional. Mike was able to mak More

by RUTHHARTWICK
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Ty Van Buren, Mike Burkemper
Aug 05, 2020 -

Bud Brown Volkswagen responded

Ruth, thank you for reviewing us. At Bud Brown Volkswagen, it is our goal to take excellent care of customers and I am glad to hear that Mike id doing his job right and found you the best option. We wish you safe travels in your 2020 Volkswagen Tiguan!

August 03, 2020

Thank you for always taking good care of my car! It took longer than I would have liked but I understand that everything is backed up right now! More

by JORDANBESS
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams
Aug 03, 2020 -

Bud Brown Volkswagen responded

Hi Jordan - Thank you so much for your support and understanding! We appreciate your past business and are so happy to have earned it again this time. Many safe and happy miles from all of us here at Bud Brown Volkswagen!

August 03, 2020

I went in for an oil change and they took my right knee without an appointment and got it all done in about 30 minutes. Really great service. More

by tardis_mini
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Aug 04, 2020 -

Bud Brown Volkswagen responded

Thank you so much for coming to Bud Brown Volkswagen for your oil change! We are delighted to hear that you were back on the roads in a timely manner. Have a great day!

July 31, 2020

Excellent service, good attention, and very professional health and safety Covid protocols. I took my other vehicle to the Nissan shop the same day and I was disappointed there. Kudos to your team for ta More

by GUSCROCKER
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Jul 31, 2020 -

Bud Brown Volkswagen responded

Hi Gus, thank you for trusting the Bud Brown Volkswagen team. The safety of our guests and employees remains top priority for us and I am glad to hear that you were comfortable during your visit. We look forward to working with you in the future!

July 30, 2020

Great experience. All those involved were very courteous Great experience. All those involved were very courteous and professional. I appreciate all you did to help me purchase the exact car I had been l More

by NICKDULING
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Smokey Peters, Jerry Arns, Rick Pringle, Jason Wattree, Jesse Tinker
Jul 30, 2020 -

Bud Brown Volkswagen responded

We are so happy to hear you found the perfect car, Nick! The Bud Brown Volkswagen team is glad to have been of assistance throughout the purchasing process. Congratulations on the Volkswagon Beetle Convertible and we hope to see you again down the road!

July 30, 2020

The service was good, but slower than promised. I was told 1.5 hours for an oil change and tire rotation or it could be much faster if I skipped the wash. It was an hour before my car even went in to ge More

by CHADBRIDGMAN
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Jul 31, 2020 -

Bud Brown Volkswagen responded

Hi Chad, I am so sorry to see that your visit took longer than anticipated. It's never our intention to cause an inconvenience and I will be sure to discuss your feedback with my team. We look forward to offering you a more seamless experience next time. Thank you for your business, Kelly Adams - Service Manager - (913) 393-8140

July 29, 2020

So pleased that I purchased my certified pre-owned Sportwagen TDI from Bud Brown. Tom in the service department has been great to work with on the few warranty issues that my VW has had. I will buy fr More

by CRUZCTRL1
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Jul 29, 2020 -

Bud Brown Volkswagen responded

Thank you for the five-stars! At Bud Brown Volkswagen, it is our goal to make the purchasing process go smoothly, and we are so happy to hear this was reflected in your experience working with Tom. We hope you enjoy the new car and we are looking forward to working with you again down the road!

July 29, 2020

I had my car serviced here yesterday and it went smoothly. They did everything they said they would and It was ready when they promised. Thank you More

by BOGRADY
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Jul 29, 2020 -

Bud Brown Volkswagen responded

Thank you for trusting the Bud Brown Volkswagen service department with your vehicle. We are committed to taking excellent care of guests to ensure you get back on the road quickly and I am glad that came true for you!

July 29, 2020

Good service and love they wash my car! Wish you could make appointment to cut wait time but when I did come in was very happy with how quick and easy it was. More

by Mary A
Recommend Dealer
Yes
Employees Worked With
Sorry didn’t catch his name or see him here but he was excellent.
Jul 29, 2020 -

Bud Brown Volkswagen responded

Mary, thank you for taking the time to leave us a review! We are grateful that we got the opportunity to service your vehicle here at Bud Brown Volkswagen, and we look forward to your next visit!

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