
Bud Brown Volkswagen
Olathe, KS
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My questions were answered about the car I looked at and bought, I got a decent trade-in, and all the people involved were respectful. bought, I got a decent trade-in, and all the people involved were respectful. More
Very pleased with our buying experience. Everything was 5 stars dealing with Mike B, he's an excellent salesman. He is someone I would buy any vehicle from just because of the way he treats customers. Je stars dealing with Mike B, he's an excellent salesman. He is someone I would buy any vehicle from just because of the way he treats customers. Jerry however was the one point of this dealership I would reccomend removing to make the experience perfect. He was WAY to pushy about the dealer financing, even though we reiterated multiple times to him that we had set it up before hand. In a way, were not sure if it was because of our age, the car we were buying or whatever else, it seemed he was insulting us with some of his remarks. I would drive a distance just for Bud Brown, but not if I had to deal with this Jerry person. More
I got there and had the wrong date written down for my appointment, they worked me in the same day and were able to get my car back to me on the same day. appointment, they worked me in the same day and were able to get my car back to me on the same day. More
Tom was friendly, courteous, and answered questions. Willingly researched what he didn’t know and got an answer for me. Comfortable waiting area. Phil Brown takes employee and customer safety seriously. Willingly researched what he didn’t know and got an answer for me. Comfortable waiting area. Phil Brown takes employee and customer safety seriously. More
Always easy working the people at Bud Brown VW This visit to Bud Brown VW was for a fuel filter replacement on a TDI engine. All went well and in-out within 30 minutes. This visit to Bud Brown VW was for a fuel filter replacement on a TDI engine. All went well and in-out within 30 minutes. More
Came to dealership to originally look at a honda. Salesperson had us look around and we found a volkswagen tiguan. Immediately fell in love. Salesperson walked us through every aspect of the car and Salesperson had us look around and we found a volkswagen tiguan. Immediately fell in love. Salesperson walked us through every aspect of the car and got the payments to where we needed them. Lifetime warranty sold us into the car. Great people. Great atmosphere. Great dealer. More
A great car buying experience My husband and I recently purchased a car from this dealership. Our overall experience was really great. Our salesman, Jason, was extremely knowledg My husband and I recently purchased a car from this dealership. Our overall experience was really great. Our salesman, Jason, was extremely knowledgeable, engaging and helpful. I think we visited with everyone on the sales staff in the time it took us to decide to buy the car. More
Never have had poor service! Simple oil change this time but always done well. In this time of COVID, social distancing is in place. Appreciate this!! but always done well. In this time of COVID, social distancing is in place. Appreciate this!! More
I’ve bought two CPO VW’s from Bud Brown. The car buying experience is painless and easy. Let’s not forget their service department. It is top-notch. Friendly, knowledgeable and best routine maintenance pri experience is painless and easy. Let’s not forget their service department. It is top-notch. Friendly, knowledgeable and best routine maintenance prices around. They go out of their way to earn your loyalty. I can’t say enough positive things about this entire dealership. More