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Bud Brown Volkswagen

Olathe, KS

4.5
2,409 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,409 reviews

June 27, 2020

We have bought 2 cars now from This dealership. They have taken care of our first car and trust they will for this new one. They stayed late to complete the sale whereby another dealer told us sorry we are c More

by BearcatKurt
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell
Jun 29, 2020 -

Bud Brown Volkswagen responded

Thank you so much for your repeat business! We are happy to hear that you can depend on our team for five-star service. Enjoy your new vehicle and hope to see you back at Bud Brown Volkswagen for your first oil change!

June 27, 2020

Wonderful efficient service with a smile! Bud Brown VW accepted a competitors coupon no questions asked. Brand new battery installed in 30 minutes. AAAAAAAAAAAA AAA More

by KERRYOTOOLE
Recommend Dealer
Yes
Employees Worked With
She’s not listed!!! Shame! Wonderful service agent!
Jun 29, 2020 -

Bud Brown Volkswagen responded

Thank you for reviewing Bud Brown Volkswagen, Kerry. I am glad to hear that our service team got your vehicle a new battery so you could get back on the road quickly!

June 27, 2020

Everyone was so kind and helpful! I appreciated that they gave me time to make a decision and I didn’t feel pressure. My best car buying experience ever. Thanks! More

by SJGATORS
Recommend Dealer
Yes
Employees Worked With
Smokey Peters, Max Harrell, Jerry Arns, Chris Matheny
Jun 29, 2020 -

Bud Brown Volkswagen responded

Thanks for taking the time to review Bud Brown Volkswagen! We're glad to hear that your experience with us was so enjoyable.

June 27, 2020

I can’t say enough about the the great people in service department. Service advisor was very friendly and welcoming. Really felt part of the VW Bud Brown VW family. More

by BT
Recommend Dealer
Yes
Employees Worked With
Not sure of name but lady at checkout was really friendly as well, Kelly Adams
Jun 29, 2020 -

Bud Brown Volkswagen responded

Thank you for reviewing Bud Brown Volkswagen! It's wonderful to hear that our team provided you with a seamless service visit. See you next time!

June 26, 2020

I am very happy with my car buying experience. Everyone at Bud Brown was great to work with. Thanks to Jesse and the rest of the team that helped. More

by Sportwagen2
Recommend Dealer
Yes
Employees Worked With
Parts dept. And Julie in finance, Smokey Peters, Jerry Arns, Jesse Tinker
Jun 29, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to share such wonderful feedback for Bud Brown Volkswagen. We are excited to hear that Jesse helped you into a new car. Safe travels!

June 26, 2020

Great deal on the car, maybe one of the easiest sales they ever made. But the service was a 3. I would go back if I found another Great deal on a car, however it wouldn’t be be because of brand loyalty More

by MEIERCRAIG1
Recommend Dealer
No
Employees Worked With
Pete Egeland, Smokey Peters, Max Harrell
Jul 13, 2020 -

Bud Brown Volkswagen responded

Customer service is our priority and I'm disappointed to hear that we didn't earn your five stars. Would you be willing to share where we might have improved? If so, please give me a call. Thank you for your business and safe driving, Rick Pringle - General Sales Manager - (913) 393-8120

June 26, 2020

We had a wonderful shopping and buying experience! We had a vehicle being serviced and Steve was honest, knowledgeable and amazing to work with. We were also sipping for a new vehicle and the process was smo More

by TAMMY_SWEENEY
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Steve Hill, Jerry Arns
Jun 29, 2020 -

Bud Brown Volkswagen responded

Tammy, thank you for taking the time to review Bud Brown Volkswagen! I'm glad to hear that our team member Steve provided you with a five-star experience. Enjoy your new ride!

June 26, 2020

Great people to work with...Rick Pringle, Jason Wattree, Jesse Tinker. Jason explained how to operate the car with all of its technology. Then returned for more instructions from Jesse. Very patient staff More

by KAREN.ABERNATHY
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Rick Pringle, Jason Wattree, Jesse Tinker
Jun 28, 2020 -

Bud Brown Volkswagen responded

Hi Karen, thanks for taking the time to review the wonderful experience you had with Rick, Jason, and Jesse. At Bud Brown Volkswagen, it is our goal to make sure customers feel confident behind the wheel and I am pleased to know that came through to you. Enjoy your vehicle!

June 26, 2020

The service department is a professional, knowledgeable and customer oriented group. I have a good experience every time my vehicle needs routine maintenance or repairs. More

by RCB220
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Jun 29, 2020 -

Bud Brown Volkswagen responded

Thank you for reviewing Bud Brown Volkswagen. I am pleased to hear that you are satisfied with the services offered by our team. We look forward to taking care of you next time!

June 26, 2020

I had a great experience, I will be back! My car is running now that they unlocked my ignition column. Thank you all!! #repeatcustomernow ok More

by pwop_1
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Kelly Adams
Jun 27, 2020 -

Bud Brown Volkswagen responded

Thank you so much for being part of the Bud Brown Volkswagen family! We love to hear that your car is running smoothly after your recent visit with us. Have a great weekend!

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