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Bud Brown Volkswagen

Olathe, KS

4.5
2,409 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,409 reviews

June 18, 2020

I always get fast, friendly service. My recent visit was no exception. You can tell when a team works well together and Bud Brown’s service department does that. I noticed all the extra precautions being em More

by HUMMELLDANA
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Jun 18, 2020 -

Bud Brown Volkswagen responded

Thank you for continuing to support Bud Brown Volkswagen. It's wonderful to hear that our team always takes great care of you. We look forward to seeing you next time!

June 18, 2020

Missy McConnell. She made my experience of buying my new car wonderful. Phil Browb, his managers and staff treated me just right. Each of my questions were answered clearly before moving on. Great experienc More

by Ritchie
Recommend Dealer
Yes
Employees Worked With
Dan Druken, Phil Brown, Pete Egeland, Missy McConnell, Rick Pringle
Jun 19, 2020 -

Bud Brown Volkswagen responded

Ritchie, thank you for working with the Bud Brown Volkswagen team. We couldn't ask for better feedback and we hope that you are enjoying your new car!

June 18, 2020

Good car at a good price The staff was very helpful and the car was in great condition. They were very helpful with figuring out some oddities with my out of state trade in. More

by ryanfilkins97
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Ty Van Buren, Mike Burkemper
Jun 18, 2020 -

Bud Brown Volkswagen responded

Ryan, thank you for leaving us a review. I am so happy to hear that you enjoyed your experience with the Bud Brown Volkswagen team! We hope you love your newly purchased car!

June 17, 2020

Bud Brown is the best VW dealership! I always have my car serviced here and Steve is always a pleasure to work with. Thank you! More

by Tom T
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Jun 18, 2020 -

Bud Brown Volkswagen responded

Tom, thank you for your loyalty to Bud Brown Volkswagen! We're glad to hear that Steve consistently provides you with great service. See you next time!

June 16, 2020

Max helped me purchase a new car, the process was quick and painless, and I am so happy with my vehicle! Prices are extremely competitive. More

by Cassie
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Max Harrell
Jun 16, 2020 -

Bud Brown Volkswagen responded

Cassie, thank you for working with Max at Bud Brown Volkswagen. We are excited to hear that you are enjoying your vehicle! Congrats & safe travels!

June 16, 2020

Friendly and helpful staff. They always have made time to answer any question or concern I have on the phone or in person. I do not take my other vehicles to the dealer I purchased them for service. I wo More

by CHRIS.WOOLINGTON
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Kelly Adams
Jun 16, 2020 -

Bud Brown Volkswagen responded

Thank you for taking time to recommend our Service Department, Chris! We are so glad that you can depend on us for all of your auto concerns. Hope to see you next time at Bud Brown Volkswagen!

June 16, 2020

Overall good experience. However, the car exterior was filthy even after setting appointment to see it. Had to pay to have the A/C Charged. Windshield was badly scratched but wasn’t noticed until it was More

by CB
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jason Wattree
Jun 17, 2020 -

Bud Brown Volkswagen responded

I'm glad to hear that our team took care of you, however, I am sorry to see that you are not 100% satisfied. We want to keep our customers happy and I will be sure to address your concerns with the right people. Thank you for your business, Pete Egeland - New Car Manager - (913) 393-8111

June 16, 2020

The dealership was fine but they were out of 7tires i had pirchased previously which were Continentials. I took a tire of lesser quality because the tire was the only one in stock. I live 2 hours away and ch More

by wilddotter2004
Recommend Dealer
Yes
Employees Worked With
Roger ???????, Tom Mabe
Jun 17, 2020 -

Bud Brown Volkswagen responded

I'm so sorry that we did not have these tires in stock. We want to keep our customers happy and I will be sure to address this feedback with my team. If there is anything that you would like to discuss further, please don't hesitate to call. Thank you for your business, Kelly Adams - Service Manager - (913) 393-8140

June 15, 2020

Everyone was awesome! They went above and beyond to get the vehicle I wanted. Thank you to everyone. I will tell everyone I know to use them More

by MOUNTNMAN325
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Max Harrell
Jun 15, 2020 -

Bud Brown Volkswagen responded

For you to say that our team went "above and beyond" makes our day! Thank you so much for your business and for recommending Bud Brown Volkswagen. We wish you safe driving in your new vehicle!

June 15, 2020

Steve was helpful and took the time to make sure I understood the service I was receiving. He was true to his word and I appreciated the care and concern. More

by CLBL502
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Jun 15, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are glad Steve provided the helpful service we pride ourselves on at Bud Brown Volkswagen. We will be sure to share your kind words with him!

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