Bud Brown Volkswagen

Low tire pressure It was a great experience. Got me right in. Explained what they were going to do, how long it would take, and the cost. Even learned there was a recal It was a great experience. Got me right in. Explained what they were going to do, how long it would take, and the cost. Even learned there was a recall on my car that I needed to come back for. The gentleman helping me was extremely nice, professional and knowledgeable. More

Excellent Service Max was able to help us and answer all questions. He has sold my family many cars and we always appreciate his honest service. Thank you! Max was able to help us and answer all questions. He has sold my family many cars and we always appreciate his honest service. Thank you! More

Good car at a good price The staff was very helpful and the car was in great condition. They were very helpful with figuring out some oddities with my out of state trade in. The staff was very helpful and the car was in great condition. They were very helpful with figuring out some oddities with my out of state trade in. More

Great service, didn’t try to up sell on service. Good experience. I would recommend them to anyone. I trust them with my daughters car. experience. I would recommend them to anyone. I trust them with my daughters car. More

Tires on new Tiquan needed balancing The tires on our new Tiquan needed to be balanced. Although service rep on phone said tires are usually not covered under warranty (less than 3,000 mi The tires on our new Tiquan needed to be balanced. Although service rep on phone said tires are usually not covered under warranty (less than 3,000 miles on car) he said bring it in and we'll see. I relayed this conversation with service rep at dealership and proceeded to waiting area. About 45 minutes later, someone told me car was ready and was given a bill for $80 for tire balancing. I told the rep that someone should have told me there would be a charge. I was told I needed to speak to another service person who was on the phone. I waited until he finished his call, then the first service rep came back and said there was no charge. Bottom line is I am pleased with outcome, but it there was some confusion and miscommunications as to a charge or not. By the way, we did purchase prepaid maintenance when we leased the car. I don't know if that made the difference or not as nothing was said other than there is no charge. More

I always get fast, friendly service. My recent visit was no exception. You can tell when a team works well together and Bud Brown’s service department does that. I noticed all the extra precautions being em no exception. You can tell when a team works well together and Bud Brown’s service department does that. I noticed all the extra precautions being employed regarding covid prevention and appreciated that they were taking extra measures to ensure safety for customers and themselves. More

Missy McConnell. She made my experience of buying my new car wonderful. Phil Browb, his managers and staff treated me just right. Each of my questions were answered clearly before moving on. Great experienc car wonderful. Phil Browb, his managers and staff treated me just right. Each of my questions were answered clearly before moving on. Great experience for me. I highly recommend the staff and dealership. More

Bud Brown is the best VW dealership! I always have my car serviced here and Steve is always a pleasure to work with. Thank you! serviced here and Steve is always a pleasure to work with. Thank you! More

Max helped me purchase a new car, the process was quick and painless, and I am so happy with my vehicle! Prices are extremely competitive. and painless, and I am so happy with my vehicle! Prices are extremely competitive. More

Friendly and helpful staff. They always have made time to answer any question or concern I have on the phone or in person. I do not take my other vehicles to the dealer I purchased them for service. I wo to answer any question or concern I have on the phone or in person. I do not take my other vehicles to the dealer I purchased them for service. I would recommend this service team. More