
Bud Brown Volkswagen
Olathe, KS
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I always get fast, friendly service. My recent visit was no exception. You can tell when a team works well together and Bud Brown’s service department does that. I noticed all the extra precautions being em no exception. You can tell when a team works well together and Bud Brown’s service department does that. I noticed all the extra precautions being employed regarding covid prevention and appreciated that they were taking extra measures to ensure safety for customers and themselves. More
Missy McConnell. She made my experience of buying my new car wonderful. Phil Browb, his managers and staff treated me just right. Each of my questions were answered clearly before moving on. Great experienc car wonderful. Phil Browb, his managers and staff treated me just right. Each of my questions were answered clearly before moving on. Great experience for me. I highly recommend the staff and dealership. More
Good car at a good price The staff was very helpful and the car was in great condition. They were very helpful with figuring out some oddities with my out of state trade in. The staff was very helpful and the car was in great condition. They were very helpful with figuring out some oddities with my out of state trade in. More
Friendly and helpful staff. They always have made time to answer any question or concern I have on the phone or in person. I do not take my other vehicles to the dealer I purchased them for service. I wo to answer any question or concern I have on the phone or in person. I do not take my other vehicles to the dealer I purchased them for service. I would recommend this service team. More
Overall good experience. However, the car exterior was filthy even after setting appointment to see it. Had to pay to have the A/C Charged. Windshield was badly scratched but wasn’t noticed until it was filthy even after setting appointment to see it. Had to pay to have the A/C Charged. Windshield was badly scratched but wasn’t noticed until it was cleaned for delivery. Jason and Pete are the guys to go to though. Great people. More
The dealership was fine but they were out of 7tires i had pirchased previously which were Continentials. I took a tire of lesser quality because the tire was the only one in stock. I live 2 hours away and ch pirchased previously which were Continentials. I took a tire of lesser quality because the tire was the only one in stock. I live 2 hours away and choose BBV to service my car but needed tires in 6 or 7 thousand miles and so bc of the coronavirus i took the lesser quality tire. More
Everyone was awesome! They went above and beyond to get the vehicle I wanted. Thank you to everyone. I will tell everyone I know to use them the vehicle I wanted. Thank you to everyone. I will tell everyone I know to use them More
Steve was helpful and took the time to make sure I understood the service I was receiving. He was true to his word and I appreciated the care and concern. understood the service I was receiving. He was true to his word and I appreciated the care and concern. More