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Bud Brown Volkswagen

Olathe, KS

4.5
2,409 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,409 reviews

June 04, 2020

Jason Wattree and Brown Brown were recommended to us by family and made our time comfortable and easy! They completely exceeded our expectations and got us the car of our dreams. Hey made sure to give us More

by AADYCHE
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jason Wattree
Jun 05, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! We couldn't be happier to hear that you had a good experience working with our team at Bud Brown Volkswagen. We will certainly let Jason know that you appreciate his help!

June 04, 2020

Used Passat Purchase Memorial Weekend. Chris set us up and Jesse took us home. Both hit the sweet spot between no pressure sales and attentiveness. AND...I absolutely lov More

by W. Slade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jesse Tinker, Chris Matheny
Jun 05, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a review! It was our pleasure to work with you here at Bud Brown Volkswagen, and we will certainly let Chris and Jesse know that you appreciate the help. Enjoy your Volkswagen Passat!

May 31, 2020

Jetta purchase I've worked with Jesse on a couple new cars over the past 6 months or so. The dealership did just fine and Jesse provided quality service. More

by howarth6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Tinker
Jun 01, 2020 -

Bud Brown Volkswagen responded

Thank you for shopping with Jesse at Bud Brown Volkswagen! We are grateful to have earned your business!

May 30, 2020

I bring both of my Passats here for service. They are friendly and professional. When it comes time to buy a new car this is the place I’ll come. 🤓 More

by JOEMILLS123
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams, Tom Mabe
Jun 01, 2020 -

Bud Brown Volkswagen responded

Joe, thank you for trusting the Bud Brown Volkswagen team with your Passats! We look forward to taking care of you next time!

May 26, 2020

No sales pressure Very easy to deal with, no sales pressure. I was able to have an extended test drive to make sure the vehicle was what I wanted. I was even able to ta More

by Brad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Harrell, Rick Pringle
May 26, 2020 -

Bud Brown Volkswagen responded

Brad, thank you for the review! We are happy to hear that you enjoyed working with our team at Bud Brown Volkswagen, and we hope to see you again sometime!

May 26, 2020

Missy was very helpful, again, in finding the perfect Tiguan for me to lease. Every aspect went very smoothly. I couldn’t be more pleased. More

by Carol
Recommend Dealer
Yes
Employees Worked With
Missy McConnell
May 26, 2020 -

Bud Brown Volkswagen responded

Carol, thanks for reviewing Bud Brown Volkswagen! We are committed to finding the best option for customers and I am glad to hear that Missy took care of you! Enjoy your Volkswagen Tiguan!

May 25, 2020

Service Dept is excellent. Steve Hill makes the difference. He can diagnose problems and makes one aware in advance of corrections before they become serious issues. He also advises one of promot More

by JOHNE.GIESLER
Recommend Dealer
Yes
Employees Worked With
Steve Hill
May 26, 2020 -

Bud Brown Volkswagen responded

Thank you, Johne! We appreciate you sharing this excellent feedback about our teammate, Steve, and we will be sure to pass along your kind words to him. We look forward to seeing you back at Bud Brown Volkswagen for your next service visit!

May 23, 2020

I fell in love with a used atlas I found on the internet, Rick was awesome and had the vehicle ready for me to purchase. Mike helped me with all the paperwork. They did an amazing job and would definitely re More

by Krystal
Recommend Dealer
Yes
Employees Worked With
Rick Pringle, Mike Burkemper
May 26, 2020 -

Bud Brown Volkswagen responded

Krystal, thank you for reviewing Bud Brown Volkswagen! We're thrilled to hear that Rick & Mike took care of you during your visit!

May 22, 2020

All went well I had a dash light come on that continued to the next day. Best to take it to VW. Steve had one of the techs do a quick scan to determine the proble More

by Jeff in Olathe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
May 22, 2020 -

Bud Brown Volkswagen responded

Thank you for taking a moment to review Bud Brown Volkswagen! We're glad to hear that Steve and the rest of our service team fixed your car and got you back on the road safely!

May 21, 2020

I have used their service department to replace my clutch and engine oil. Got 15% off total price which saved about $250 compared to other dealerships. Service technicians and manager were very helpful and c More

by Mark
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Tom Mabe
May 21, 2020 -

Bud Brown Volkswagen responded

Mark, thank you so much for the review! We are grateful to have you as a customer here at Bud Brown Volkswagen, and we are glad that we were able to get you a great deal. We will be sure to let Tom know that you appreciate his help!

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