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Bud Brown Volkswagen

Olathe, KS

Overview
Reviews
4.5
2,409 Reviews
Call Dealership (913) 254-0100
View Awards

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,409 reviews

October 16, 2022

The service department is fantastic! My 2020 Atlas Crossport has had a few recalls. Steve & his service team are flexible with my schedule & get my car in ASAP. The work has always be More

by Crossport2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Report | Print
Oct 17, 2022 -

Bud Brown Volkswagen responded

We really appreciate your confidence in our service team! Thank you for choosing Bud Brown Volkswagen and for sharing your kind words about Steve. Drive safely until we see you again!

September 25, 2022

This dealership has been really great and made the purchase process very easy. My husband has been using them for service for years and I look forward to doing so now also! More

by Greenpaintedpink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody James
Report | Print
Sep 26, 2022 -

Bud Brown Volkswagen responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Bud Brown Volkswagen team. Drive safely, and we hope to see you back!

September 10, 2022

Always a great experience with the Bud Brown service department! Easy to get in and out of. More

by dmess53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Report | Print
Sep 13, 2022 -

Bud Brown Volkswagen responded

Thank you for giving the Bud Brown Volkswagen team your business! It's much appreciated!

August 18, 2022

I drive 3 hours to have my new 2022 Passat fixed concerning a screeching noise coming from my car. They said they couldn’t find the noise, they rotated my tires and I had my car back in 20 minutes. More

by rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil Brown, Pete Egeland, Norman Kearney, Steve Hill, Rick Pringle, Kelly Adams, Tom Mabe
Report | Print
Aug 18, 2022 -

Bud Brown Volkswagen responded

Rob, I'm sorry we couldn't better identify the issue and disappointed it has cost us your confidence. I will share this review with my team but also want to directly address your concerns and provide whatever guidance or assistance I can. Please give me a call, time permitting - my contact details are listed here. All the best, Kelly Adams - Service Manager - (913) 393-8140

August 15, 2022

Courteous, on time and professional. The service department has always provide quality work . Never disappointed. More

by mwell96kc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Report | Print
Aug 15, 2022 -

Bud Brown Volkswagen responded

We appreciate your continued business and your great review! Thank you from all of us at Bud Brown Volkswagen and safe travels until we see you again.

August 10, 2022

Tom is one of the best service advisors I’ve had the pleasure of working with More

by DAYNEJOBSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Report | Print
Aug 10, 2022 -

Bud Brown Volkswagen responded

Thanks for supporting Bud Brown Volkswagen with your great review! We're thrilled Tom has delivered exceptional service. Until next time!

August 01, 2022

Super professional and knowledgeable. They go the extra mile for you. Friendly and not pushy. More

by TW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Report | Print
Aug 01, 2022 -

Bud Brown Volkswagen responded

Reviews like this are music to our ears! Thank you for the 5-star review of Bud Brown Volkswagen. Take care!

July 10, 2022

They were very helpful. Our salesman took the time to work through several cars to find what was right for us and our budget. More

by Offroadjoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Cody James
Report | Print
Jul 11, 2022 -

Bud Brown Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Bud Brown Volkswagen team. Drive safely, and we hope to see you back again down the road!

May 05, 2022

This service department is the best. They ate helpful and honest! Would not go anywhere else!!! More

by Missy McConnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Brown, Pete Egeland, Norman Kearney, Steve Hill, Kelly Adams
Report | Print
May 06, 2022 -

Bud Brown Volkswagen responded

Missy, thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Bud Brown Volkswagen team. Drive safely, and we hope to see you back!

April 16, 2022

Steve always takes care of my families needs when it comes to our VWs and makes the experience pleasant. More

by Sredick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Report | Print
Apr 18, 2022 -

Bud Brown Volkswagen responded

Thank you for the great review! We are thrilled to hear that Steve went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back again at Bud Brown Volkswagen!

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