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Bud Brown Volkswagen

Olathe, KS

4.5
2,409 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,409 reviews

April 24, 2020

Great experience, they went out of their way to get me the exact car that I wanted. The process was very smooth and I was happy to take advantage of the great financing that is happening now. More

by mmssk777
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Mike Burkemper
Apr 27, 2020 -

Bud Brown Volkswagen responded

Thank you for leaving Bud Brown Volkswagen a review. We're thrilled to hear that our team helped you find what you were looking for!

April 23, 2020

This dealership is wayyyy better then the one in lees summit. They really worked with me and help me get a car that I wanted and they were only interested in getting me a car that I wanted. Although I do More

by SHIPMAN.LYNSIE3
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Mike Burkemper
Apr 24, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-stars! It was a pleasure helping you find the perfect car for you and we're honored to have earned your business. We hope to see you back at Bud Brown Volkswagen down the road!

April 22, 2020

Max was great but unfortunately there were major computer issues that delayed the process. I do understand stuff happens.. Everyone we’ve talked to thinks this was a great deal and so do I. More

by AFENNESY
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Max Harrell, Jerry Arns
Apr 22, 2020 -

Bud Brown Volkswagen responded

Thank you for the review and the feedback. We are happy to hear that Max and our team got you a deal here at Bud Brown Volkswagen, and we hope to see you again sometime!

April 22, 2020

I have been impressed with the dealership on both management, sales, and service. The service I needed on this visit was completed quickly and the service advisor was very professional . More

by MICHAELKNOP
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Tom Mabe
Apr 22, 2020 -

Bud Brown Volkswagen responded

Hi Michael - It's wonderful to hear that you've had positive experiences with both our sales and service teams! Thank you so much for your support.

April 22, 2020

Service Consultant was very rude, He made me feel like I was an idiot while I was trying to explaining the problems with my car. More

by JUDYHERIFORD
Recommend Dealer
No
Employees Worked With
Tom Mabe
April 22, 2020

I received a polite, friendly greeting, quick service and timely notification when service was complete. And the payment checkout was also very efficient. Very nice visit. More

by TJG
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Tom Mabe
Apr 22, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to review your five-star experience at Bud Brown Volkswagen! It was a pleasure to have your business!

April 22, 2020

Always receive top notch service at this dealership, all issues and questions regarding my vehicle are promptly answered and taken care of in a timely manner More

by AXELMELO
Recommend Dealer
Yes
Employees Worked With
Kevil Santana, Steve Hill
Apr 23, 2020 -

Bud Brown Volkswagen responded

It means a lot to hear that you receive consistently excellent service from our team at Bud Brown Volkswagen. Thank you so much for supporting us with a wonderful review! We look forward to our continued relationship.

April 22, 2020

Came in looking for a good car. We got a much better car for a great price. Everyone was great, very informed and helpful. Thanks More

by BEiz55
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jason Wattree
Apr 23, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to review Bud Brown Volkswagen! We're so grateful for your business!

April 22, 2020

Mike B was great and not pushy at all. Same goes for Dan D. In finance. Would've liked the dealership to take more precautions around COVID-19. Masks and better social distancing would've been appreciated. More

by Mark E
Recommend Dealer
Yes
Employees Worked With
Mike Burkemper
Apr 23, 2020 -

Bud Brown Volkswagen responded

Mark - While we are happy to hear that Mark and Dan took good care of you, I am concerned by your additional comments. Customer safety and comfort is our number one priority here and I'm going to address these concerns with my team immediately. Thank you for your business, Rick Pringle - General Sales Manager - (913) 393-8120

April 22, 2020

Salesman was professional, helpful, knowledgeable. Great value. Felt they could have done a better job detailing the car, fill the gas, and topped off fluids. More

by MBIRDSONG1982
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell, Jerry Arns, Mike Burkemper
Apr 23, 2020 -

Bud Brown Volkswagen responded

We appreciate your feedback and will share your review with our team. Thank you for choosing Bud Brown Volkswagen!

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