
Bud Brown Volkswagen
Olathe, KS
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They were very professional. They were very outgoing and went above and beyond mine and my husband's expectations. I would definitely recommend this dealership. went above and beyond mine and my husband's expectations. I would definitely recommend this dealership. More
Work was done on time as promised. I was informed of the repairs done. I was able to discuss the issues with little contact with the service advisor. repairs done. I was able to discuss the issues with little contact with the service advisor. More
Steve is great and I would love to come back for any other service besides oil changes. however I’ll be going elsewhere from now on for oil changes. Was sometimes able to use coupon but now that I’m not other service besides oil changes. however I’ll be going elsewhere from now on for oil changes. Was sometimes able to use coupon but now that I’m not I can’t justify it anymore. Thanks. More
Great experience, friendly and knowledgable staff. A+ Comfortable, laid back and appreciable buying experience. Staff was very easy to work with and very attentive to customer needs. Good job and thank yo Comfortable, laid back and appreciable buying experience. Staff was very easy to work with and very attentive to customer needs. Good job and thank you! More
I took my car in for an oil change, My car has an oil leak which I mentioned to the service guy. I asked if someone could take a look at it while my car was there but I was told I would have to make an a leak which I mentioned to the service guy. I asked if someone could take a look at it while my car was there but I was told I would have to make an appointment to bring it back for that. No problem. My oil was changed quickly then I was told I needed tires, brakes and a new battery. But they didn't see any oil leak even though I had mentioned it but they had no problem quickly finding other things I need. The brakes, yes they need to be done. I've had no issues with my battery and my tires are fairly new. They said they were the wrong size. I'm not to impressed with your customer service department at this time even though I'm a fairly new customer. More
I had an excellent interaction with Missy in your sales department. She was very accommodating and helped get everything squared away on the 2020 Jetta GLI that I was looking for. Jesse did a great job whe department. She was very accommodating and helped get everything squared away on the 2020 Jetta GLI that I was looking for. Jesse did a great job when I came in to pick up my vehicle and answered any other questions I had. Julie was great to work with on getting the financials squared away. Highly recommend this dealership for sales and service! More
Jason was a wonderful person to work with. Extremely knowledgeable and patient as I took over a year to purchase. I appreciate the detail he went into explain the aspects of not only the Atlas but also knowledgeable and patient as I took over a year to purchase. I appreciate the detail he went into explain the aspects of not only the Atlas but also the various warranties included. More
Excellent follow up service. Quick, communicative, and priced right. Really happy to continue giving them my business. Think I will always have a GTI in part because of the service. priced right. Really happy to continue giving them my business. Think I will always have a GTI in part because of the service. More
Quick and Easy Staff was courteous of social distancing. Completed the recall work quickly. Was able to work on their wi-if without any issues during the service. Staff was courteous of social distancing. Completed the recall work quickly. Was able to work on their wi-if without any issues during the service. More