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Bud Brown Volkswagen

Olathe, KS

4.5
2,409 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,409 reviews

March 31, 2020

Had a new battery installed in a 2012 Tiguan in less than an hour on short notice. Excellent price on the battery as well. Thanks! More

by opus30
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Mar 31, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! It was our pleasure to work on your 2012 Volkswagen Tiguan here at Bud Brown Volkswagen. If you ever need anything else, don't hesitate to come back and see us again!

March 30, 2020

This was our second experience purchasing a vehicle from Bud Brown VW. We appreciate Missy’s professionalism, knowledge and humor. This experience was a good as our first time. We love our new 2020 Passet! More

by Monica
Recommend Dealer
Yes
Employees Worked With
Missy McConnell
Mar 31, 2020 -

Bud Brown Volkswagen responded

Monica, we are thrilled to hear that you enjoyed working with us! Thank you for taking the time to write us a review. It means a lot to know that Missy and our team earned your repeat business here at Bud Brown Volkswagen, and we hope that you continue to enjoy your 2020 Volkswagen Passat!

March 26, 2020

No pressure and willing to work with you. I wasn't looking to for a new car until fall but the 0% got me looking early. I first reached out on the internet to verify the current finance deals More

by airyva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Van Buren, Mike Burkemper
Mar 26, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! We are pleased to hear that you had a good experience working with Mike and our team here at Bud Brown Volkswagen. Enjoy your new vehicle!

March 25, 2020

Enjoyed the experince and love the new car Missy and Pete did an excellent job throughout our purchase process. We looked at several vehicles and asked a lot of questions before purchasing our More

by cdk0320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Missy McConnell
Mar 25, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We couldn't be happier to hear that Missy and Pete took good care of you here at Bud Brown Volkswagen. We are grateful for your returning business, and we hope that you continue to enjoy your new Volkswagen Jetta!

March 25, 2020

The service department here is always great. They get my car taken care of and are straight forward and fast. I would recommend them to anyone. More

by DAVEHESS0
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill, Kelly Adams
Mar 25, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are pleased to hear that you enjoy working with our service team here at Bud Brown Volkswagen. We hope to see you again sometime!

March 25, 2020

Initial intake associate seemed distracted. He was unfamiliar with my car and the issues that were involved involved in it as contrasted by the senior and associate. More

by BEACHOX
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Tom Mabe
Mar 26, 2020 -

Bud Brown Volkswagen responded

Thank you for the review and honest feedback. I apologize that we didn't deliver five-star service, but we will use this as a training opportunity so we can improve for the future. Thank you, Kelly Adams - Service Manager - (913) 393-8140

March 24, 2020

Great Sales person and customer service I needed a dealer to be honest with me and not take advantage and Chris was upfront and honest about everything. I am going thru some uncertain times More

by Gigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Mar 24, 2020 -

Bud Brown Volkswagen responded

Hi Gigi - We are delighted to hear that you received the five-star service you deserve from Chris and our team at Bud Brown Volkswagen! Thank you for the many compliments. Please let us know if there is anything further we can do to assist you.

March 24, 2020

Love bringing my car here, everyone is always so nice and helpful!! I have never once second guessed any of the work done to my car!! I would definitely come back!! More

by karolynwilliams82
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Tom Mabe
Mar 24, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! It is always a pleasure to work with you here at Bud Brown Volkswagen. We look forward to your next visit!

March 24, 2020

Was big a big help in deciding. Mike was patient and not pushy whatsoever in making something happen right away. Knowledgeable about his product and helped a lot. More

by Jordanreich1
Recommend Dealer
Yes
Employees Worked With
Mike Burkemper
Mar 25, 2020 -

Bud Brown Volkswagen responded

Jordan, thanks for reviewing your five-star experience with Mike at Bud Brown Volkswagen. It is a pleasure to have your business and we look forward to working with you in the future!

March 24, 2020

Mike and Denny were both great to work with. Bud Brown makes your car buying experience enjoyable by being a no pressure dealership. Thanks again for the great experience! More

by Jenn S
Recommend Dealer
Yes
Employees Worked With
Eldon "Denny" Kimbriel, Mike Burkemper
Mar 24, 2020 -

Bud Brown Volkswagen responded

Thank you for leaving us a review, Jenn! Our team members, Mike and Denny, will appreciate your positive feedback. We are so happy to have your business at Bud Brown Volkswagen! Enjoy your new ride!

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