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Bud Brown Volkswagen

Olathe, KS

4.5
2,409 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,409 reviews

March 24, 2020

Always good BB is always good. Polite. Straight forward. Efficient. They saw me immediately, completed the work in the time stated. I find them trustworthy. More

by jgille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Kelly Adams
Mar 24, 2020 -

Bud Brown Volkswagen responded

Thanks for leaving Bud Brown Volkswagen a review! We are grateful to know that our team earned your business and we look forward to taking care of you at your next visit!

March 23, 2020

Very easy and straight forward This dealership took service to the next level even after a few hang ups (thank you Illinois) we were able to make the deal happen! More

by blondell31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Tinker
Mar 23, 2020 -

Bud Brown Volkswagen responded

Thank you so much for the rave review! We were happy we had the chance to assist you and are glad that you're a satisfied customer. Enjoy your new ride!

March 23, 2020

Purcahse of a pre-owned car It was such a pleasure to work with Chris Matheny to purchase our Volkswagen Tiguan. He is very knowledgable and customer service focused. He made buy More

by rtietze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Loveless, Smokey Peters, Jerry Arns, Chris Matheny
Mar 23, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We couldn't be happier to hear that Chris provided the exemplary service that we strive for at Bud Brown Volkswagen. We hope that you enjoy your Volkswagen Tiguan!

March 23, 2020

Son had to purchase. Missy is the best. This was the 2nd car he purchased with Missy. We are very happy with Bud Brown’s service! More

by San15
Recommend Dealer
Yes
Employees Worked With
Missy McConnell
Mar 23, 2020 -

Bud Brown Volkswagen responded

Thank you so much to you and your son! We are very glad that you are both happy customers. We will pass along your kind words to Missy. Safe driving from all of us here at Bud Brown Volkswagen!

March 23, 2020

Easy to work with; no pressure to buy We came in on a weekday and had a great experience. Jesse was a breeze to work with, and we came away happy with our purchase. More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Van Buren, Jesse Tinker
Mar 23, 2020 -

Bud Brown Volkswagen responded

Happy customers make us happy, Peter! Thank you so much for coming to Bud Brown Volkswagen for your new vehicle. Safe driving from our entire team!

March 21, 2020

Mike my salesman was awesome. He was very informative and helped along the way. The thing I really liked about it is the fact they did what they could to get the sale. They helped me out. Jerry was also very More

by a_wray87
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Mike Burkemper
Mar 23, 2020 -

Bud Brown Volkswagen responded

Thank you so much for the wonderful feedback about Mike and Jerry! We are very glad to hear that they helped you get into your vehicle. All of us at Bud Brown Volkswagen appreciate your support and hope we have the chance to assist you in the future.

March 19, 2020

Today's service Always get great service at Bud Brown. They explain everything ahead of time so no surprises. Do a quality check of the car. I keep going back for bot More

by Knohack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Mar 19, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! It is our pleasure to work with you here at Bud Brown Volkswagen, and we look forward to your next visit!

March 19, 2020

We'd ben shopping for a car for about a month and decided to test drive a 2017 GLI at Bud Brown. We had no real intention of buying that day. We had worked with Bud Brown VW preciously (Max Harrell) and our More

by rsm
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Tom Mabe, Chris Matheny
Mar 19, 2020 -

Bud Brown Volkswagen responded

This feedback was so great to receive- thank you! At Bud Brown Volkswagen, we are committed to helping our customers into the perfect vehicle and we're glad that came true for you. Safe travels in your 2017 VW GLI. See you next time!

March 18, 2020

My son and I had a very pleasant experience working with Rocky to purchase a car. He explained everything to us and is an easy to talk to kind of person. More

by Donna
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Eldon "Denny" Kimbriel, Rocky Middlebrooks
Mar 18, 2020 -

Bud Brown Volkswagen responded

Donna, thank you for taking the time to leave Bud Brown Volkswagen a review! We are glad to hear that Rocky helped your family find the perfect vehicle and made the process an enjoyable experience. We wish you safe travels in your new ride!

March 18, 2020

Great experience! Mike made my first time buying a car a memorable and smooth process. Definitely coming back to Bud Brown in the future. 10/10 recommend More

by HILARY
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Mike Burkemper
Mar 18, 2020 -

Bud Brown Volkswagen responded

Hi Hilary - We are honored that you came to Bud Brown Volkswagen for your first car-buying experience and are thrilled that Mike made it five-star worthy. Thank you for recommending us! We hope to you for your first oil change.

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