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Bud Brown Volkswagen

Olathe, KS

4.5
2,409 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,409 reviews

February 28, 2020

Bud Brown’s service department consistently provides excellent customer service and quality service at a reasonable price. I would not take my Volkswagen anywhere else. More

by CFALLSNOW
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Feb 28, 2020 -

Bud Brown Volkswagen responded

Thank you for the great review! We are so happy to have you as a Bud Brown Volkswagen customer!

February 27, 2020

This is the only place I’ll bring my Jetta for service. Everyone I have talked to has been nothing short of very friendly. In the past I’ve hated dealerships because they’ve tried talking me into things my More

by shannone23
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill
Feb 28, 2020 -

Bud Brown Volkswagen responded

Shannon, we are grateful to hear that we earned your business. Our service team is always here for anything your VW Jetta may need! Thanks for choosing Bud Brown Volkswagen.

February 27, 2020

Highly Reccomend! Thank you to Bud Brown VW for making my first car buying experience great! Shannon Strong was very helpful and work with me on what I needed. I wa More

by ADRIANNAAE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Strong, Jerry Arns
Feb 27, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! We are honored that you chose to do business with us here at Bud Brown Volkswagen for your first car purchase, and we are proud we made it a positive experience for you. We will be sure to let Shannon know that you appreciate the help!

February 26, 2020

Great experience This was my first ever car buying experience and I could not have been more pleased with the way it went. Everyone was so nice and accommodating to ev More

by kolenick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Drabek, Mike Burkemper
Feb 27, 2020 -

Bud Brown Volkswagen responded

Thank you for the excellent review! We're so glad that our team here at Bud Brown Volkswagen could make your first buying experience so seamless and we're thrilled to have earned your recommendation. We hope to work with you again down the road!

February 25, 2020

Bud Brown did a great job of pinpointing the issue at hand and rectifying it the same day. Appreciate all their hard work and effort. More

by SFRASE1
Recommend Dealer
Yes
Employees Worked With
Mike Burkemper
Feb 25, 2020 -

Bud Brown Volkswagen responded

Thank you for leaving us a review. We're thrilled to hear that our service department resolved your vehicle's issue and got you back on the road. Safe travels from the Bud Brown Volkswagen team!

February 25, 2020

Excellent service and they even loan me a car. They explained everything and they even offer me to come back if I had any problems. More

by BRAVOMANIA1
Recommend Dealer
Yes
Employees Worked With
Sam Silverman, Kelly Adams
Feb 25, 2020 -

Bud Brown Volkswagen responded

Thanks for the five-star review! We're happy to hear that our team kept you feeling confident during your service visit. See you next time at Bud Brown Volkswagen!

February 25, 2020

Pleasant and courteous at each visit! Finally solved the problem we have been having for months! Provided a loaner vehicle for convenience! Thank you so much! More

by JENNIPOTTER1
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Feb 25, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! Providing our customers with pleasant and courteous service is always the goal for us at Bud Brown Volkswagen, and we are proud that we were able to solve your problem for you. Safe driving!

February 24, 2020

I went in early for a 20K oil change and tire rotation. Check in done within 5 minutes and the the work finished and reviewed with me fast enough that I got work on time. Thanks. More

by JIM.TWIGG
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill
Feb 24, 2020 -

Bud Brown Volkswagen responded

Thank you for stopping by to leave us a review, Jim! We strive to provide high-quality, timely service for our customers and feedback like this lets us know we're hitting the mark. We're glad we could accomplish your oil change and tire rotation so quickly and we look forward to assisting you next time! - The Bud Brown Volkswagen Team

February 21, 2020

Everyone we dealt with was professional and helpful. This is the second car I have purchased from Bud Brown Volkswagen and both times the experience was pleasant and professional. Max Harrell and Jerry A More

by Pers99sk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Harrell, Jerry Arns
Feb 21, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! We are so grateful for your continuing business here at Bud Brown Volkswagen, and we will be sure to let Max and Jerry know that you appreciate their help!

February 21, 2020

A fresh, clean and friendly dealership. Enjoyed our experience in shopping for a purchasing a car from Bud Brown. Our sales person went above and beyond to make the sale in a professional and helpful m More

by LENTSMEGAN
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jason Wattree
Feb 21, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave us a review. It's great to hear that the Bud Brown Volkswagen team provided you with a five-star experience! We hope you're enjoying your new vehicle!

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