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Bud Brown Volkswagen

Olathe, KS

4.5
2,409 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,409 reviews

February 20, 2020

Another wonderful experience with Bud Brown. Jason guided my daughter and I through a painless car sale! This was my daughters first car purchase. We had a little hiccup the day after, but everyone in the se More

by Brealoar
Recommend Dealer
Yes
Employees Worked With
Jason Wattree
Feb 20, 2020 -

Bud Brown Volkswagen responded

Thank you for the kind review of Bud Brown Volkswagen! It was a privilege to assist your daughter with buying her first car and we'll be sure to pass along your appreciation to Jason for his guidance. We're grateful to have had the opportunity to put things right and we hope to work with you again down the road!

February 20, 2020

Quick, effective. Listened to me when I told them what I thought was wrong with my car, and why I thought it was that. Helped me get into a loaner car until my car was done, and had it done in a day and a h More

by This Person
Recommend Dealer
Yes
Employees Worked With
Tom Mabe
Feb 21, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! It was our pleasure to help you out here at Bud Brown Volkswagen. We are grateful that you trust our service team, and we hope to see you again sometime!

February 20, 2020

I was very please with the experience overall. Unfortunately one thing that was promised to my wife to be fixed (bad scuff on the glove box) was not fixed at all. This means we now have to go back More

by LUKEJAMES78
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Eldon "Denny" Kimbriel, Mike Burkemper
Feb 21, 2020 -

Bud Brown Volkswagen responded

Luke - while I am happy that you are satisfied overall, I'm sorry to hear about this oversight. I would like to see if there is anything I can do to help here. Would you please call me so we can discuss this together? Thank you, Rick Pringle - General Sales Manager - (913) 393-8120

February 19, 2020

Everything went well. All recall issues were addressed and resolved. Fast and friendly service. Always treated well at this dealership. Thank you to Tom in the service department for taking care of thi More

by Jawitte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Silverman, Tom Mabe
Feb 19, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to leave our team at Bud Brown Volkswagen a review! We couldn't be happier to hear that we were able to resolve your recall issues quickly and efficiently. We will certainly let Tom know that you appreciate the help!

February 19, 2020

Great service and professional! This Team makes it happen expeditiously and follows up to ensure the service meets the customer’s expectation and concerns...just amazing! More

by cousin246
Recommend Dealer
Yes
Employees Worked With
Oscar and Kevin , Norman Kearney, Steve Hill, Tom Mabe
Feb 19, 2020 -

Bud Brown Volkswagen responded

Thanks for sharing your positive feedback! We're happy to hear that the Bud Brown Volkswagen team took care of you during your visit!

February 19, 2020

Great service. Very patient with our decision process. The entire experience was very satisfying unlike many car buying stereotypes. We would definitely recommend this dealership to others. More

by ROB
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Rocky Middlebrooks
Feb 20, 2020 -

Bud Brown Volkswagen responded

Rob, thanks so much for taking the time to write Bud Brown Volkswagen a five-star review! We're happy to hear that our team provided you with such an excellent experience!

February 18, 2020

Bud Brown provides Service Excellence in every step. Staff is very friendly, truly helpful and is the best dealer service I’ve ever seen. Grateful;) More

by Alicia
Recommend Dealer
Yes
Employees Worked With
Bethany, Norman Kearney, Steve Hill, Kelly Adams, Tom Mabe
Feb 18, 2020 -

Bud Brown Volkswagen responded

Alicia, thanks for the review! At Bud Brown Volkswagen, we strive to provide outstanding customer experiences at every visit!

February 18, 2020

This experience was amazing - no appointment in and out for oil change and tire rotation in one hour!! They washed my car too and answered additional questions I had about my car More

by RJ
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Feb 18, 2020 -

Bud Brown Volkswagen responded

RJ, thank you for taking the time to review Bud Brown Volkswagen! We're happy to hear that your oil change and tire rotation went smoothly. Our team looks forward to taking care of you at your next visit!

February 17, 2020

The best Dealership, and its people!!! We enjoyed our purchasing two VW's from Missy and Rick. Two of the many best friends at Bud Brown VW! Carl and Jeanne Segraves More

by Carl and Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Brown, Missy McConnell, Rick Pringle
Feb 17, 2020 -

Bud Brown Volkswagen responded

Thanks for taking the time to leave Bud Brown Volkswagen a review. We're happy to hear that our team members made your car buying experience a pleasant process!

February 17, 2020

I had a synthetic oil change done and they were very kind, professional and prompt. The oil change took less than an hour. I will be coming back again! More

by brittjimerson
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Kelly Adams
Feb 17, 2020 -

Bud Brown Volkswagen responded

"Kind, professional and prompt" are all words we love to see! Thank you so much for allowing us the opportunity to earn your business. We can't wait to work with you again at Bud Brown Volkswagen.

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