
Bud Brown Volkswagen
Olathe, KS
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Another wonderful experience with Bud Brown. Jason guided my daughter and I through a painless car sale! This was my daughters first car purchase. We had a little hiccup the day after, but everyone in the se my daughter and I through a painless car sale! This was my daughters first car purchase. We had a little hiccup the day after, but everyone in the service department and sales made it right. More
Quick, effective. Listened to me when I told them what I thought was wrong with my car, and why I thought it was that. Helped me get into a loaner car until my car was done, and had it done in a day and a h thought was wrong with my car, and why I thought it was that. Helped me get into a loaner car until my car was done, and had it done in a day and a half. Even with ordering parts. More
I was very please with the experience overall. Unfortunately one thing that was promised to my wife to be fixed (bad scuff on the glove box) was not fixed at all. This means we now have to go back Unfortunately one thing that was promised to my wife to be fixed (bad scuff on the glove box) was not fixed at all. This means we now have to go back to the dealer to have them fix it or make it right. More
Everything went well. All recall issues were addressed and resolved. Fast and friendly service. Always treated well at this dealership. Thank you to Tom in the service department for taking care of thi and resolved. Fast and friendly service. Always treated well at this dealership. Thank you to Tom in the service department for taking care of this for us. More
Great service and professional! This Team makes it happen expeditiously and follows up to ensure the service meets the customer’s expectation and concerns...just amazing! happen expeditiously and follows up to ensure the service meets the customer’s expectation and concerns...just amazing! More
Great service. Very patient with our decision process. The entire experience was very satisfying unlike many car buying stereotypes. We would definitely recommend this dealership to others. The entire experience was very satisfying unlike many car buying stereotypes. We would definitely recommend this dealership to others. More
Bud Brown provides Service Excellence in every step. Staff is very friendly, truly helpful and is the best dealer service I’ve ever seen. Grateful;) Staff is very friendly, truly helpful and is the best dealer service I’ve ever seen. Grateful;) More
This experience was amazing - no appointment in and out for oil change and tire rotation in one hour!! They washed my car too and answered additional questions I had about my car for oil change and tire rotation in one hour!! They washed my car too and answered additional questions I had about my car More
The best Dealership, and its people!!! We enjoyed our purchasing two VW's from Missy and Rick. Two of the many best friends at Bud Brown VW! Carl and Jeanne Segraves We enjoyed our purchasing two VW's from Missy and Rick. Two of the many best friends at Bud Brown VW! Carl and Jeanne Segraves More
I had a synthetic oil change done and they were very kind, professional and prompt. The oil change took less than an hour. I will be coming back again! kind, professional and prompt. The oil change took less than an hour. I will be coming back again! More