
Bud Brown Volkswagen
Olathe, KS
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Get the job done correctly and on time good customer service also:we have a Jetta&a Jetta sportwagon dsl and a Passat. Mechanics have noted future needs that we didn't see service also:we have a Jetta&a Jetta sportwagon dsl and a Passat. Mechanics have noted future needs that we didn't see More
Our sales person, Denny, was great to work with. He was very knowledgeable. Thanks for a great experience. I would suggest this dealership to others. very knowledgeable. Thanks for a great experience. I would suggest this dealership to others. More
1 star is to high of a rating for Bud Brown Volkswagen! If you want a major let down in service and knowledge staff “possess” look no further, Bud Brown Volkswagen is the place for you to buy your car! I’v If you want a major let down in service and knowledge staff “possess” look no further, Bud Brown Volkswagen is the place for you to buy your car! I’ve had some negative experiences in my life but none that resonated with me as much as the experience I have had with Bud Brown. WORST DEALERSHIP I’VE DEALT WITH EVER! I personally have much higher standards not only for the service I receive but the knowledge a staff member holds. If they don’t know something you can guarantee they will xxxxxxxx an answer to get you off the phone or out the door rather than get with someone who truly knows the answer to the question being asked. I would not even recommend this dealership to my worst enemy. More
Chris was seriously a life saver. My credit isn’t amazing, but he really went the extra mile to help me out. Life is going to be much more enjoyable and simple with my new ride! amazing, but he really went the extra mile to help me out. Life is going to be much more enjoyable and simple with my new ride! More
The team there is extremely helpful every time I stop by. I always get fast service and they discuss everything that was taken care of in detail. I always get fast service and they discuss everything that was taken care of in detail. More
Friendly conversation, helpful employees. This was my first car purchase and the dealership made it easy for me to understand the process. The car was clean and I left with a good experience. This was my first car purchase and the dealership made it easy for me to understand the process. The car was clean and I left with a good experience. More
Chris took the stress and pressure out of car shopping. He was very informative and relatable. The purchase process was done without hassle. He provided great customer service by making you feel valued and He was very informative and relatable. The purchase process was done without hassle. He provided great customer service by making you feel valued and was able to answer our questions. I would highly recommend purchasing from Chris and Bud Brown if you're on the market for your next vehicle! Thanks for making this process hassle-free! More
We could not agree on a price based on the published data sources for the car. The seller was not fact driven. The signature process took 1.5 hours when it should have been 30 minutes at most. And this a sources for the car. The seller was not fact driven. The signature process took 1.5 hours when it should have been 30 minutes at most. And this after me making an appointment to pick up the car. More
The service department takes great care of us, and takes our concerns seriously. They’re always lightning fast, and so far have never charged us a dime over what’s expected. our concerns seriously. They’re always lightning fast, and so far have never charged us a dime over what’s expected. More