Back

Bud Brown Volkswagen

Olathe, KS

4.5
2,409 Reviews

925 North Rawhide Drive

Olathe, KS

66061

Directions

By Type

Showing 2,409 reviews

February 04, 2020

Great service and amazing people. Made the process so much easier. Make sure to ask the all the questions so that you get the best out of them More

by LUISROBERTO.LICONCANO
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Mike Burkemper
Feb 05, 2020 -

Bud Brown Volkswagen responded

Thank you so much for the kind feedback about our team! We love to hear that your buying process was easy. All of us at Bud Brown Volkswagen wish you safe driving in your new vehicle!

February 04, 2020

Everything went well. Fast service. Not sure though if the recall issue was taken care of. Partly my fault. I should have asked. Everything else OK. More

by Jawitte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bethany Partee-Mailand, Steve Hill, Tom Mabe
Feb 05, 2020 -

Bud Brown Volkswagen responded

Thanks for taking the time to review Bud Brown Volkswagen! As I understand, our Service Advisor Tom has been in touch regarding your recall repair. We look forward to taking care of this for you. Don't hesitate to reach out if you have further questions. Thank you, Kelly Adams - Service Manager - (913) 393-8140

February 03, 2020

I had brought my VW in for service and my vehicle was well cared for and the services were explained thoroughly to me. It’s always rough handling the service bill but I definitely think I got what I paid More

by RHASLER0
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Feb 03, 2020 -

Bud Brown Volkswagen responded

Thank you for the review! It was our pleasure to help you out here at Bud Brown Volkswagen, and we are proud that we provided attentive and informative service. Safe driving!

February 03, 2020

Great Car and Great Service I went to go buy a vw golf and the employees where very helpful in helping with me find the right car for my needs and budget. More

by ldehaan77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Loveless, Jerry Arns, Mike Burkemper
Feb 03, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to write us a review! At Bud Brown Volkswagen, it makes our day to hear from happy customers. Enjoy your Volkswagen Golf!

February 01, 2020

Service Dept best in KC! The service dept is the best VW dealer in the Greater Kansas City area and very knowledgeable and honest. I highly recommend Bud Brown for service! More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney, Steve Hill
Feb 03, 2020 -

Bud Brown Volkswagen responded

Phil, thank you for the 5-star review! We are so proud that our team at Bud Brown Volkswagen provided excellent service for you, and it means the world to hear you say that we are the best Volkswagen dealer in Kansas City! We are grateful for your recommendation, and we hope to see you again sometime!

January 31, 2020

Exremely positive experience. I was made to feel appreciated Shannon Strong was knowledgeable. patient, accommodating, fun to deal with. He made a stressful situation extremely tolerable. He spent the time to go More

by DAABLINDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Strong
Feb 03, 2020 -

Bud Brown Volkswagen responded

Thank you for taking the time to write Bud Brown Volkswagen a five-star review! We are happy to hear that you enjoyed your experience with Shannon. Congratulations on your new car!

January 29, 2020

Jason made buying a new car very easy. We enjoyed the experience and will definitely be back for future car purchases. We love our Atlas! More

by vdbfamily
Recommend Dealer
Yes
Employees Worked With
Jason Wattree
Jan 29, 2020 -

Bud Brown Volkswagen responded

Thanks for taking the time to review Bud Brown Volkswagen! We are excited to hear about the purchase of your Volkswagen Atlas. Safe travels!

January 29, 2020

I appreciate a solution to not being able to wait for my car. A loaner car was offered and they even dropped my car back off to me. As a Mother of 3 small kids, I appreciate Steve and Kelly going above an More

by CMBELLER
Recommend Dealer
Yes
Employees Worked With
Steve Hill, Kelly Adams
Jan 29, 2020 -

Bud Brown Volkswagen responded

For you to say that Steve and Kelly went "above and beyond" makes our day! We especially love that the loaner vehicle made your service process more convenient. Thank you so much from the entire team at Bud Brown Volkswagen!

January 29, 2020

Golf R Great people, helpful and easy to work with. The dealership is not one of the biggest but the culture was always pleasant and the process of buying my More

by STEPHEN.WILDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Rocky Middlebrooks
Jan 29, 2020 -

Bud Brown Volkswagen responded

We appreciate you taking the time to share your experience at Bud Brown Volkswagen. Congratulations on your new Volkswagen Golf!

January 29, 2020

Jason Wattree was a great salesman with no pressure. He made the car buying experience positive. We also enjoyed joking around and speaking with Missy, she was fun. More

by SARAHSUTTERBY
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Jerry Arns, Jason Wattree
Jan 29, 2020 -

Bud Brown Volkswagen responded

Thank you for the 5-star review! We are so glad that you enjoyed working with Jason and Missy here at Bud Brown Volkswagen. We will be sure to share your kind words with them! Enjoy your new car!

...
63
...