Bud Brown Volkswagen

Lost key replace and reprogram All went well. Parts and service writers were all kind as well as the cashier. The mechanic was somewhat terse but I shouldn’t have been botheri All went well. Parts and service writers were all kind as well as the cashier. The mechanic was somewhat terse but I shouldn’t have been bothering him in the first place, I tried to help with gear selection as my cars gear linkage was disconnected (due to lost key and having an auto transmission ) and I caused him a delay by moving his battery booster. He then finished and ran off without saying anything when we had agreed to try and program another fob. I’m not bothered by attitudes, though some people might have been. Everyone 5 stars, mechanic 3. More

Quick and easy Shannon was a great salesperson. He was super knowledgeable of the products and didn't put the usual sales guy pressure on us. Overall, the best car Shannon was a great salesperson. He was super knowledgeable of the products and didn't put the usual sales guy pressure on us. Overall, the best car buying experience I've had to date (my eleventh car). More

Great experience Great experience. I’ve known Phil Brown for a long time. He has always made my buying experience very quick and easy. Thss AS T’s why I always buy fro Great experience. I’ve known Phil Brown for a long time. He has always made my buying experience very quick and easy. Thss AS T’s why I always buy from him More

Five Star Experience My wife and I had a great time looking at the vehicles with our salesman. He wasn’t pushy, very informative and had a great attitude. It definitely he My wife and I had a great time looking at the vehicles with our salesman. He wasn’t pushy, very informative and had a great attitude. It definitely helped when buying a car. Which we did buy a great car for an outstanding price More

Considerate and flexible! Despite the pouring rain and late appointment, the dealership was very accommodating. I knew what car I wanted to look at, and a great salesman (Shan Despite the pouring rain and late appointment, the dealership was very accommodating. I knew what car I wanted to look at, and a great salesman (Shannon) had the foresight to park it in the covered service drive. His knowledge about the product and its capabilities was obvious, so the test drive was both fun and informative. Will return for my next Golf! More

Mike was amazing Quickest car deal I’ve ever experienced. Mike was fantastic. Made it simple and easy and enjoyable. Knew his product and made it very simple Quickest car deal I’ve ever experienced. Mike was fantastic. Made it simple and easy and enjoyable. Knew his product and made it very simple More

Quick and Efficient They always do their best to get you in and out even without an appointment. I stopped in for new wiper blades and they had me out in less than 15 m They always do their best to get you in and out even without an appointment. I stopped in for new wiper blades and they had me out in less than 15 minutes including all the intros an paperwork. More

Excellent customer service. Good deals and excellent customer service. Tienen precios razonables y excelente el servicio a los clientes. Se esmeran en dar respuesta a todas tus d Good deals and excellent customer service. Tienen precios razonables y excelente el servicio a los clientes. Se esmeran en dar respuesta a todas tus dudas. More

Friendly I'm glad I went here. It was out of the way, but this dealership was nicer to work with than others we had been to. They let us try multiple cars and I'm glad I went here. It was out of the way, but this dealership was nicer to work with than others we had been to. They let us try multiple cars and they even stayed a little late for our convenience. When price negotiations got a little tense, our salesman didn't get emotional. He seemed very chill and friendly. Although it was offered, they didn't badger us about extra packages or warranties we didn't want. The service team seemed knowledgable and experienced. I got a 2016 Jetta and it's been running great. The price I'm not the happiest, but we reached a reasonable end price to fit our budget. Our salesman was very good to work with, and the guy that did our paperwork was very cheery and friendly. I'll probably look here when I need another car. More

Nice car! It was a great experience purchasing my first used car, the staff showed great patience to provide necessary information. The car quality is really gr It was a great experience purchasing my first used car, the staff showed great patience to provide necessary information. The car quality is really great! More