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Bud Brown Volkswagen

Olathe, KS

4.8
2,395 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,395 reviews

November 27, 2019

Wonderful car buying experience Excellent experience and customer service offered at this dealership!! Missy and her team were patient and accommodating all while providing perfectly More

by AP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Loveless , Missy McConnell
Dec 01, 2019 -

Bud Brown Volkswagen responded

Thank you for coming to Bud Brown Volkswagen to purchase your new vehicle. I'm glad Missy and everyone here made it a stress-free experience. We appreciate the great review. Enjoy your new car!

November 27, 2019

Great experience Sam is a great salesman. He was low pressure and honest, which was why I asked for him on our second visit. He took good care of us through the whole More

by JOANIE.SPENCER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie was our finance person. , Sam Silverman
Dec 01, 2019 -

Bud Brown Volkswagen responded

Joanie, thanks for returning to Bud Brown Volkswagen to work with Sam. We think he's pretty great and glad to hear that you do as well. We are thankful to have you as a customer and appreciate the kind words.

November 27, 2019

Certified Passat TDI Was very pleased with the deal and the entire experience. The folks that work there all gave me a very good feeling. There was no haggling necessary More

by AHLQUISTG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Chris Matheny
Dec 01, 2019 -

Bud Brown Volkswagen responded

Thank you for purchasing your Certified Passat TDI here at Bud Brown Volkswagen. We're delighted to know that you are happy with your purchase experience and our sales processes. Thank you for the kind review and enjoy your new Passat TDI!

November 27, 2019

Hassle free every time These guys are quick and professional. Get there early and get out quickly - if, like me, you’re there for routine maintenance. The guys explain how y More

by rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Dec 01, 2019 -

Bud Brown Volkswagen responded

Rick, it's great to know that you consider Bud Brown Volkswagen the best service department ever. Thank you for being a loyal customer and for making our day with this stellar feedback. We look forward to seeing you for your next service appointment.

November 26, 2019

Good experience, made a last minute change after I had a car for the weekend and they were able to accommodate. Upgraded to more luxury and am not disappointed in my decision. More

by spvenne
Recommend Dealer
Yes
Employees Worked With
Jesse Tinker
Nov 26, 2019 -

Bud Brown Volkswagen responded

It's great to hear that our team helped you upgrade to a great new ride! Thanks so much for sharing your story. We are so glad that you're a satisfied customer.

November 23, 2019

Helpful, professional, personable and fair. Excellent experience with no pressure and no stress. Denny made me feel more like a friend of the family than a customer. More

by Matt
Recommend Dealer
Yes
Employees Worked With
Eldon "Denny" Kimbriel
Nov 25, 2019 -

Bud Brown Volkswagen responded

Hi Matt - There are so many compliments in your review which we just love! It's wonderful to hear that Denny made your purchasing process stress-free. Thanks from all of us at Bud Brown Volkswagen!

November 23, 2019

Red carpet service and a red carpet sales team to boot! Very enjoyable experience making my birthday extra special with the delivery of my new vehicle as a present. More

by Bpowermom
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Norman Kearney, Steve Hill, Jerry Arns, Rick Pringle, Jason Wattree, Kelly Adams, Tom Mabe
Nov 25, 2019 -

Bud Brown Volkswagen responded

Thank you for the 5 star review! We are so happy that we could make your birthday extra special! The whole team here at Bud Brown Volkswagen is dedicated to providing all our customers with red carpet service, and we are pleased to hear that we lived up to our standard. Enjoy your new vehicle!

November 22, 2019

Service visit The service team at Bud Brown did a great job as usual earlier this week. I came in for a routine oil change and service check, and the team had me i More

by NWILLIAMS.WE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Nov 25, 2019 -

Bud Brown Volkswagen responded

Thank you for the compliments of our service team here at Bud Brown Volkswagen. We appreciate you choosing to have us complete your oil change.

November 21, 2019

Great all around experience! Chris was very easy to work with and helped us close on a great deal for a car we really liked! More

by Preston
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Nov 21, 2019 -

Bud Brown Volkswagen responded

This is what we love to hear, Preston! Thank you so much for your kind words about Chris. All of us at Bud Brown Volkswagen hope you continue to love your new vehicle.

November 21, 2019

Incredible experience Jason Wattree was awesome. He made the process smooth and very comfortable. I will most certainly be recommending him to all my family and friends. More

by BRADY_POSTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jason Wattree
Nov 21, 2019 -

Bud Brown Volkswagen responded

It's great to hear that Jason earned your recommendation with his five-star service! Thank you so much for allowing him and the Bud Brown Volkswagen team the opportunity to assist you. Safe driving in your new ride!

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