Back

Bud Brown Volkswagen

Olathe, KS

4.5
2,409 Reviews

925 North Rawhide Drive

Olathe, KS

66061

Directions

By Type

Showing 2,409 reviews

November 28, 2019

5 stars Was not expecting to come home w a Volkswagen however I am so glad I decided on the 2020 tiguan. Nice people, easy to work with. Would definitely reco More

by STINEYAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy McConnell, Mike Burkemper
Dec 02, 2019 -

Bud Brown Volkswagen responded

Congratulations on your beautiful new 2020 Volkswagen Tiguan! We're glad we had the opportunity to work with you and help you with your new VW. Thank you again from everyone here at Bud Brown Volkswagen.

November 28, 2019

Oil Change & Filter Replacement I would recommend your department for oil changes & filter services however I was in need of two tires & your price was 2x that of a tire shop so I sp More

by NICOLENEAL78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Adams
Dec 02, 2019 -

Bud Brown Volkswagen responded

Nicole - Thank you for recommending us and for your feedback. We only sell original equipment tires to our customers for their vehicles and we strive to provide a great value for them and even offer a price match guarantee for the same exact tire that we are offering if you find one cheaper. I know that there are many options available to you; if there is anything else that you would like to discuss, I'm happy to take your call. Thank you, Kelly Adams - Service Manager - 913-393-8140.

November 27, 2019

Hassle free every time These guys are quick and professional. Get there early and get out quickly - if, like me, you’re there for routine maintenance. The guys explain how y More

by rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hill
Dec 01, 2019 -

Bud Brown Volkswagen responded

Rick, it's great to know that you consider Bud Brown Volkswagen the best service department ever. Thank you for being a loyal customer and for making our day with this stellar feedback. We look forward to seeing you for your next service appointment.

November 27, 2019

2019 Atlas Overall very pleased with our purchase. My wife got exactly what she wanted in the Atlas. Enjoyed working with the Chris and Jerry. Best Regards More

by BMCAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Chris Matheny
Nov 27, 2019 -

Bud Brown Volkswagen responded

We are so glad to hear that your wife is loving her Volkswagen Atlas! Thank you for stopping by to share this great feedback. We wish you safe driving this holiday and every day.

November 27, 2019

Awesome Experience As Always Great experience as always. Jessie Tinker and the staff are top notch. This was our 3rd VW from Bud Brown and we will always come back! More

by CWard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Jesse Tinker
Nov 27, 2019 -

Bud Brown Volkswagen responded

Thank you so much for being a loyal Bud Brown Volkswagen customer! We are delighted to hear that your recent car-buying experience was five-star worthy. Enjoy your new ride!

November 27, 2019

Wonderful car buying experience Excellent experience and customer service offered at this dealership!! Missy and her team were patient and accommodating all while providing perfectly More

by AP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Loveless , Missy McConnell
Dec 01, 2019 -

Bud Brown Volkswagen responded

Thank you for coming to Bud Brown Volkswagen to purchase your new vehicle. I'm glad Missy and everyone here made it a stress-free experience. We appreciate the great review. Enjoy your new car!

November 27, 2019

Great experience Sam is a great salesman. He was low pressure and honest, which was why I asked for him on our second visit. He took good care of us through the whole More

by JOANIE.SPENCER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie was our finance person. , Sam Silverman
Dec 01, 2019 -

Bud Brown Volkswagen responded

Joanie, thanks for returning to Bud Brown Volkswagen to work with Sam. We think he's pretty great and glad to hear that you do as well. We are thankful to have you as a customer and appreciate the kind words.

November 27, 2019

Certified Passat TDI Was very pleased with the deal and the entire experience. The folks that work there all gave me a very good feeling. There was no haggling necessary More

by AHLQUISTG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Chris Matheny
Dec 01, 2019 -

Bud Brown Volkswagen responded

Thank you for purchasing your Certified Passat TDI here at Bud Brown Volkswagen. We're delighted to know that you are happy with your purchase experience and our sales processes. Thank you for the kind review and enjoy your new Passat TDI!

November 26, 2019

Good experience, made a last minute change after I had a car for the weekend and they were able to accommodate. Upgraded to more luxury and am not disappointed in my decision. More

by spvenne
Recommend Dealer
Yes
Employees Worked With
Jesse Tinker
Nov 26, 2019 -

Bud Brown Volkswagen responded

It's great to hear that our team helped you upgrade to a great new ride! Thanks so much for sharing your story. We are so glad that you're a satisfied customer.

November 23, 2019

Helpful, professional, personable and fair. Excellent experience with no pressure and no stress. Denny made me feel more like a friend of the family than a customer. More

by Matt
Recommend Dealer
Yes
Employees Worked With
Eldon "Denny" Kimbriel
Nov 25, 2019 -

Bud Brown Volkswagen responded

Hi Matt - There are so many compliments in your review which we just love! It's wonderful to hear that Denny made your purchasing process stress-free. Thanks from all of us at Bud Brown Volkswagen!

...
71
...