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Bud Brown Volkswagen

Olathe, KS

4.8
2,395 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,395 reviews

November 14, 2019

Awesome! Professional and always get the job done 100% the 1st time. Kudos to Tom. Brought both Jetta and Passat 2 separate days. Loaner car was appreciated. W More

by PRESTONKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Pringle, Tom Mabe
Nov 14, 2019 -

Bud Brown Volkswagen responded

It makes us smile to hear that you can trust the Bud Brown Volkswagen team to get your vehicles up and running smoothly. We appreciate your great review and look forward to seeing you next time!

November 14, 2019

Solid Deal. Great Service. Rocky made things smooth with the sale. Did not really feel like I got a great deal, but I got the vehicle I was looking for. Tom was absolutely fanta More

by chasehunterj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe, Rocky Middlebrooks
Nov 15, 2019 -

Bud Brown Volkswagen responded

Hi Chase - We are very glad to hear that our service stood out from the other dealerships you've worked with. Thank you for your feedback and for mentioning Rocky and Tom! We also look forward to our continued relationship.

November 13, 2019

Great place Shannon was excellent I would definitely recommend Shannon I feel he went above and beyond to make my family’s experience a good one and was in and ou More

by SANDRABCANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Shannon Strong
Nov 13, 2019 -

Bud Brown Volkswagen responded

Sandra - Thank you for taking time out of your day to recommend Shannon! We are so glad that you and your family enjoyed working with him.

November 13, 2019

Excellent customer service and experience Our Sales experience was fantastic with Missy McConnell. Felt like she listened to us and didn’t try to talk us into something we didn’t want. Went ov More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Loveless, Pete Egeland, Missy McConnell
Nov 13, 2019 -

Bud Brown Volkswagen responded

Hi John - At Bud Brown Volkswagen it's our goal to pair our customers with the best vehicles for them and we are thrilled this was your experience! Thank you so much for writing us a great review and giving a shout out to Missy. We hope you continue to love your new car.

November 13, 2019

Professional and courteous I would recommend the whole team at Bob Brown. Everyone, from the sales person to the finance team to the GM, was honest and fair. More

by KMyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jesse Tinker
Nov 13, 2019 -

Bud Brown Volkswagen responded

Thank you so much for the kind words about our team! We love to hear that they delivered honest service which made your car-buying experience a success. Safe driving!

November 12, 2019

Awesome Car Buying Experience! I had a great experience buying my Atlas from Jason Wattree. He made us feel completely comfortable and wasn't pushy at all. He was patient and easy More

by RachaelJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wattree
Nov 12, 2019 -

Bud Brown Volkswagen responded

Hi Rachael - For you to say "This is the best car buying experience I've ever had" means the world to us! We are so glad that you enjoyed working with Jason and that you're loving your new Volkswagen Atlas. Thank you for your business and for writing us a great review.

November 12, 2019

I recently purchased my second VW from Bud Brown! Chris Matheny was great throughout the entire process. Highly recommend this dealer for sales and service. More

by Gretchen W
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Nov 12, 2019 -

Bud Brown Volkswagen responded

Hi Gretchen - We are delighted to hear that Chris earned your recommendation. Thank you very much for your repeat business! All of us at Bud Brown Volkswagen are grateful to have you as a customer.

November 12, 2019

Chris was absolutely excellent!!! He got me exactly what I wanted and helped me with the whole process. He made buying a car comfortable and easy for me. More

by Rileygirl19
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Nov 12, 2019 -

Bud Brown Volkswagen responded

It makes us smile to hear that Chris helped you get into exactly the car you wanted. Congratulations! Everyone at Bud Brown Volkswagen is grateful for your business.

November 12, 2019

Very professional a great salesman with lots of knowledge on his products very easy to work with and got everything done. Got me into the car I loved with a payment that works for me !! Has provided exceptio More

by Larsonjake
Recommend Dealer
Yes
Employees Worked With
Smokey Peters, Chris Matheny
Nov 12, 2019 -

Bud Brown Volkswagen responded

At Bud Brown Volkswagen it's our goal to pair our customers with cars they love, so this is great to read! Thank you for your business and many kind words.

November 08, 2019

Poor communication! The service advisor did a poor job of communicating from the time I met him all the way through the explanation of service. The work I asked for was More

by CLIFMARTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Mabe
Nov 08, 2019 -

Bud Brown Volkswagen responded

I apologize if the explanation of your vehicle's service needs were not clearly conveyed to you. If you have further questions that need to be answered, please contact me directly at 913-393-8140. Kelly Adams Service Manager

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