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Bud Brown Volkswagen

Olathe, KS

4.5
2,409 Reviews

925 North Rawhide Drive

Olathe, KS

66061

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Showing 2,409 reviews

November 16, 2019

Sam was our sales person. Great guy. He was patient, understanding and didn't try to rush you through. Everyone there at Bud Brown were very nice people. More

by Curri91
Recommend Dealer
Yes
Employees Worked With
Smokey Peters, Sam Silverman
Nov 18, 2019 -

Bud Brown Volkswagen responded

It's wonderful to hear that Sam delivered a five-star car-buying experience with patient service. We are grateful to have you as a customer and hope that you love your new ride. Thank you!

November 15, 2019

Maintenance They did a FABULOUS job cleaning my car after service. This perk goes a long way and makes me want to continue with Bud Brown. More

by MARYCARMON5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Kearney
Nov 15, 2019 -

Bud Brown Volkswagen responded

Hi Mary - Thank you for the fantastic feedback! We look forward to serving you for years to come at Bud Brown Volkswagen.

November 15, 2019

Chris was an amazing help to me when I visited Bud Brown dealership. He was extremely knowledgeable of all the cars on the lot. Being a single mother of two, I was hesitant to go to the dealership alone wit More

by Jenniferbecker471
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Nov 18, 2019 -

Bud Brown Volkswagen responded

Jennifer - We understand that the car-buying process can be intimidating and love to hear that Chris made it easy! Thank you so much for your business and for rating us five-stars. We hope that you and your family are enjoying your new vehicle.

November 14, 2019

Great Customer service! I had a great experience at Bud Brown! I came in with a lot of research of what I wanted. Chris was my salesman. He was honest and patient througho More

by ty.kohl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Matheny
Nov 14, 2019 -

Bud Brown Volkswagen responded

Ty, thank you for the great feedback about your experience here at Bud Brown Volkswagen. I'm glad to see that Chris was able to help you with your decision. Thank you for your business and for your recommendation.

November 14, 2019

Awesome! Professional and always get the job done 100% the 1st time. Kudos to Tom. Brought both Jetta and Passat 2 separate days. Loaner car was appreciated. W More

by PRESTONKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Pringle, Tom Mabe
Nov 14, 2019 -

Bud Brown Volkswagen responded

It makes us smile to hear that you can trust the Bud Brown Volkswagen team to get your vehicles up and running smoothly. We appreciate your great review and look forward to seeing you next time!

November 14, 2019

Solid Deal. Great Service. Rocky made things smooth with the sale. Did not really feel like I got a great deal, but I got the vehicle I was looking for. Tom was absolutely fanta More

by chasehunterj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mabe, Rocky Middlebrooks
Nov 15, 2019 -

Bud Brown Volkswagen responded

Hi Chase - We are very glad to hear that our service stood out from the other dealerships you've worked with. Thank you for your feedback and for mentioning Rocky and Tom! We also look forward to our continued relationship.

November 13, 2019

Great place Shannon was excellent I would definitely recommend Shannon I feel he went above and beyond to make my family’s experience a good one and was in and ou More

by SANDRABCANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Egeland, Shannon Strong
Nov 13, 2019 -

Bud Brown Volkswagen responded

Sandra - Thank you for taking time out of your day to recommend Shannon! We are so glad that you and your family enjoyed working with him.

November 13, 2019

Excellent customer service and experience Our Sales experience was fantastic with Missy McConnell. Felt like she listened to us and didn’t try to talk us into something we didn’t want. Went ov More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Loveless, Pete Egeland, Missy McConnell
Nov 13, 2019 -

Bud Brown Volkswagen responded

Hi John - At Bud Brown Volkswagen it's our goal to pair our customers with the best vehicles for them and we are thrilled this was your experience! Thank you so much for writing us a great review and giving a shout out to Missy. We hope you continue to love your new car.

November 13, 2019

Professional and courteous I would recommend the whole team at Bob Brown. Everyone, from the sales person to the finance team to the GM, was honest and fair. More

by KMyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Arns, Jesse Tinker
Nov 13, 2019 -

Bud Brown Volkswagen responded

Thank you so much for the kind words about our team! We love to hear that they delivered honest service which made your car-buying experience a success. Safe driving!

November 12, 2019

Awesome Car Buying Experience! I had a great experience buying my Atlas from Jason Wattree. He made us feel completely comfortable and wasn't pushy at all. He was patient and easy More

by RachaelJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Wattree
Nov 12, 2019 -

Bud Brown Volkswagen responded

Hi Rachael - For you to say "This is the best car buying experience I've ever had" means the world to us! We are so glad that you enjoyed working with Jason and that you're loving your new Volkswagen Atlas. Thank you for your business and for writing us a great review.

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